Buttons stop responding if switching groups

[nickkshb]

I have an issue where I wanted to create a button to switch between talk/listen groups. if I hit the button to switch the groups, you see it switch on the Unity software itself, but then no other buttons on the stream deck will operate unity any longer until I go into bitfocus and disconnect/reconnect.

I am currently running bitfocus 3.3.0, operating on mac 14.1.2, and unity client 3.0.26

[josephdadams]

What does "hit the button to switch the groups" mean?

[nickkshb]

in the Unity App, you assign actions to buttons (1-80), and then in bitfocus you assign streamdeck buttons to trigger the unity button. so if I assign button 18 to switch to group 2 in the unity app, and then in bitfocus I assign button 14-3 to trigger unity button 18


, it should switch from group 1 to group 2. and it does. but then the bitfocus is unable to trigger any more buttons until you disconnect/reconnect.

[josephdadams]

Do you get an error in the log in companion?

[nickkshb]

I do not see any errors in the logs. however I can go back and look again. I have been busy the last couple days.

[bevanjkay]

Does the same lockup occur if the commands are triggered in a different way than using Companion?