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Can't create passkeys on Android browsers #4331

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ExtendedGuru4883 opened this issue Nov 19, 2024 · 6 comments
Open
1 task done

Can't create passkeys on Android browsers #4331

ExtendedGuru4883 opened this issue Nov 19, 2024 · 6 comments
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@ExtendedGuru4883
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ExtendedGuru4883 commented Nov 19, 2024

Steps To Reproduce

  1. Have Bitwarden set as autofill and passkey manager, and "Android Credential Management for passkeys" chrome flag set to "Enabled for 3rd party passkeys"
  2. Use a web browser to try creating a passkey on any website

Expected Result

Bitwarden pops up as passkey manager and lets you save the passkey

Actual Result

Google password manager pops up as passkey manager (example on Amazon.it)
1000019476
When instead trying to use a passkey already stored in Bitwarden, you get two different behaviours:
If you also have passkey for that website on google password manager, it will pop up first but allows you to see "more passkeys", at which point Bitwarden appears
1000019481
1000019483
If you don't have a passkey for that website on google password manager, Bitwarden appears first
1000019485

Screenshots or Videos

No response

Additional Context

I was able to create passkeys before, the problem appeared suddenly.
Tested in Chrome and Brave with same results.

Build Version

2024.11.5

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

  • Device: Redmi Note 12 PRO 5G
  • Android version: 14

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@bitwarden-bot
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Thank you for your report! We've added this to our internal board for review.
ID: PM-15044

@Felitendo
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I am experiencing the same issue

@rmcdowell-bitwarden
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Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@lucasmz-dev
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This has been happening for me for a while now and no Chromium browsers seem to properly work (except this weird #4449), the difference is, I'm using microG (replaces Google Play Services and by extension the Google Password Manager) and it doesn't support passkeys really, so it just breaks. I have not been able to get stuff working on any browser. This worked many many months ago if not a year ago, they removed the flag and then added it back but then broken... so.. hm. I suppose this isn't a BW issue though.

@ExtendedGuru4883
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ExtendedGuru4883 commented Dec 10, 2024

I suppose this isn't a BW issue though.

I see how it could be a problem with the implementation of passkeys on Android and not with Bitwarden itself. However right now Bitwarden's support for passkeys on mobile just seems broken as it only works sometimes and in some situations, while on their website they try to present it as fully functional.

@koffiato
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Unfortunately still the case.

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