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Bitwarden keeps requesting biometrics: Touch ID prompts spring to foreground #12537

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Winaero opened this issue Dec 22, 2024 · 1 comment
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bug desktop Desktop Application

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@Winaero
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Winaero commented Dec 22, 2024

Steps To Reproduce

  1. Have Touch ID enabled
  2. Autolock/lock Bitwarden
  3. Leave the application running in the background

Expected Result

The Bitwarden application should only display the "Bitwarden is trying to unlock your vault. Touch ID or enter your password to allow this." prompt when the vault is in the foreground, and the user is trying to interact with it purposely.

Actual Result

The Bitwarden application will randomly spring to the foreground, requesting Touch ID authentication even when it has not been summoned, interrupting the machine's use.

Screenshots or Videos

No response

Additional Context

My vault is set to auto-lock every 5 minutes. I have also tried this on 1 and 3 (custom) minute intervals.

similar issue has been spoken about in this forum article: https://community.bitwarden.com/t/macos-app-keeps-asking-for-password-once-per-minute/62477/4

Operating System

macOS

Operating System Version

macOS 15.2

Installation method

Mac App Store

Build Version

34750

Issue Tracking Info

  • I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@Winaero Winaero added bug desktop Desktop Application labels Dec 22, 2024
@bitwarden-bot
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Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-16306

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