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productimplementationlead_myfile.html
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<!DOCTYPE html>
<html lang="en">
<head>
<link href='http://fonts.googleapis.com/css?family=Droid+Sans:400,700' rel='stylesheet' type='text/css'>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<!-- The above 3 meta tags *must* come first in the head; any other head content must come *after* these tags -->
<meta name="description" content="">
<meta name="author" content="">
<link rel="icon" href="img/favicon.ico">
<title>Product Implementation Lead - NYC Opportunity</title>
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<link href="css/bootstrap.min.css" rel="stylesheet">
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<link rel="stylesheet" href="css/font-awesome.min.css">
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<link href="css/style.css" rel="stylesheet">
<!-- jQuery (necessary for Bootstrap's JavaScript plugins) -->
<script src = "https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js"></script>
<script src="js/script.js"></script>
<script src ="js/bootstrap.min.js"></script>
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<script src="https://oss.maxcdn.com/html5shiv/3.7.2/html5shiv.min.js"></script>
<script src="https://oss.maxcdn.com/respond/1.4.2/respond.min.js"></script>
<![endif]-->
</head>
<body>
<div class="container">
<!-- Navbar -->
<div id="jobs-nav"></div>
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<!-- Job Description -->
<div class="well">
<h1><b><font color="#2F334F">Product Implementation Lead (My File NYC)</font></b></h1>
<p class="lead">The Mayor’s Office for Economic Opportunity (NYC Opportunity) works to reduce poverty and broaden opportunity by advancing the use of data and evidence in program and policy design, service delivery, and budget decisions.</p>
<p class="lead">We are looking for a human-centered design and product focused person to lead the implementation of pilot projects connecting NYC residents experiencing homelessness to government services (from entering shelter to permanent housing). This person will partner with our product team, agency partners, and city residents to implement and manage the adoption of My File NYC. They’ll work to uncover challenges, work with the product team on creating solutions, and measuring the success and scaling of the product over time.</p>
<p class="lead"> <strong>This is a full-time, contract position with benefits for one year.</strong></p>
<br>
<div class="row">
<div class="col-sm-12">
<a href="index.html">
<button type="button" class="btn btn-primary center-block btn-lg"><b>Learn More About Our Work</b></button>
</a>
</div>
</div>
</div> <!-- end of Job Description -->
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<div class="row marketing">
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<div class="col-lg-6">
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<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-flag" aria-hidden="true"></span> Responsibilities</h3>
</div>
<div class="panel-body">
<p>The ideal candidate will be respectful of community challenges and comfortable working with individuals and families experiencing homelessness. Fluency in Spanish is a plus.</p>
<p><strong>Responsibilities include:</strong></p>
<ul class="panel-bullets">
<li>Lead the implementation and ongoing support and success of My File NYC with partner agencies and organizations.</li>
<li>Create, manage, and update training and outreach materials.</li>
<li>Conduct stakeholder training, information sessions, and onboarding processes to My File NYC.</li>
<li>Keep abreast of the administration’s policy and goals, as well as in the civic tech community, in the homeless services and document management space.</li>
<li>Directly engage with NYC residents to better understand needs and how they are currently interacting with city services. Assess how is (for current users) / how can (for potential) is My File NYC able to solve these challenges.</li>
<li>Work with the Product Team and agencies to align on pilot goals, how do we effectively evaluate and report findings.</li>
<li>Lead multidisciplinary project teams to research and define problems, assess potential opportunities and impacts, align on success measures, and manage implementation plans for new projects. </li>
<li>Collaborate with design, technology, data, and other internal and external teams to drive the product development lifecycle.</li>
</ul>
</div>
</div>
</div><!-- end of Responsibilities -->
<!-- Skills and Experience-->
<div class="col-lg-6">
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<div class="panel panel-primary">
<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-ok-sign" aria-hidden="true"></span> Skills We're Seeking</h3>
</div>
<div class="panel-body">
<p>We understand that candidates may not have all of the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.</p>
<div class="row">
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-globe" aria-hidden="true"></span></h2>
<h4>Commitment to the mission of advancing greater equality and opportunity.</h4>
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<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-user" aria-hidden="true"></span></h2>
<h4>Experience working closely with communities who are engaging with public services and programs and/or has lived-experience engaging with public services and programs.</h4>
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<h2><span class="glyphicon glyphicon-heart" aria-hidden="true"></span></h2>
<h4>Experience in policy, government or non-profit, in particular with low-income and vulnerable youth and families is a plus.</h4>
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<h2><span class="glyphicon glyphicon-retweet" aria-hidden="true"></span></h2>
<h4>3-4 years of experience as a Product Manager, Program Manager, or other direct experience focused on the use of technology and public interaction with solutions.</h4>
</div>
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-bullhorn" aria-hidden="true"></span></h2>
<h4>Experience managing, supervising, or coaching junior staff.</h4>
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<h2><span class="glyphicon glyphicon-home" aria-hidden="true"></span></h2>
<h4>Experience engaging communities through user research, outreach, or through direct services</h4>
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<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-pencil" aria-hidden="true"></span></h2>
<h4>Ability to self-direct work with excellent communication and presentation skills, both verbal and written.</h4>
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<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-equalizer" aria-hidden="true"></span></h2>
<h4>Familiarity with data analysis methods and tools.</h4>
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<h2><span class="glyphicon glyphicon-zoom-in" aria-hidden="true"></span></h2>
<h4>Ability to handle confidential and highly sensitive information in a professional manner.</h4>
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<p>Master's degree in information systems, technology, or equivalent preferred with 7-10 years of experience in digital services and technology innovation.</p>
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<h3 class="panel-title"><span class="glyphicon glyphicon-education" aria-hidden="true"></span> Benefits and Compensation</h3>
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<p>This a one year contract.</p>
<p> $85,000 - $90,000 base salary (The total compensation package with benefits is $117,000 - $123,500)</p>
<p>Applicants must be authorized to work in the United States. We are unable to provide sponsorship.</p>
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</div><!-- end of Experience --><!-- Skills and Education-->
<!-- How to Apply -->
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<h3 class="panel-title"><span class="glyphicon glyphicon-user" aria-hidden="true"></span> How to Apply</h3>
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<!-- Application Closed
<p>The application window for Senior Advisor position with the Mayor’s Office for Economic Opportunity is now closed.</p> -->
<!-- Application = OPEN -->
<p>Please fill out the <a href="https://airtable.com/shr69xBNgAtu7b9w8">application form</a>. The form will prompt you to upload a resume and cover letter.</p>
<p><em>Due to the volume of applications received we may not be able to respond to every application.</em></p>
<p> </p>
<a href="https://airtable.com/shr69xBNgAtu7b9w8">
<button type="button" class="btn btn-success btn-lg"><span class="glyphicon glyphicon-envelope" aria-hidden="true"></span> Apply Here</button>
</a>
<p> </p>
<p><em>Please note that as of September 13, 2021, NYC government employees are no longer working remotely. This position will require work from our office in Downtown Brooklyn.</em></p>
</div>
</div><!-- How to Apply -->
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<!-- Footer -->
<footer class="footer">
<h3>Interested in a position? </h3>
<a href="mailto:[email protected]?subject=Software%20Engineer,%20Tech%20Team">
<button type="button" class="btn btn-success btn-lg"><span class="glyphicon glyphicon-envelope" aria-hidden="true"></span> Send us a note</button>
</a>
</footer> <!-- end of Footer -->
</div> <!-- /container -->
</body>
</html>