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srproductresearcher.html
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<!DOCTYPE html>
<html lang="en">
<head>
<link href='http://fonts.googleapis.com/css?family=Droid+Sans:400,700' rel='stylesheet' type='text/css'>
<meta charset="utf-8">
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
<!-- The above 3 meta tags *must* come first in the head; any other head content must come *after* these tags -->
<meta name="description" content="">
<meta name="author" content="">
<link rel="icon" href="img/favicon.ico">
<title>Senior Product Researcher - NYC Opportunity</title>
<!-- Bootstrap core CSS -->
<link href="css/bootstrap.min.css" rel="stylesheet">
<!-- Font awesome -->
<link rel="stylesheet" href="css/font-awesome.min.css">
<!-- Custom styles for this template -->
<link href="css/style.css" rel="stylesheet">
<!-- jQuery (necessary for Bootstrap's JavaScript plugins) -->
<script src = "https://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js"></script>
<script src="js/script.js"></script>
<script src ="js/bootstrap.min.js"></script>
<!-- HTML5 shim and Respond.js for IE8 support of HTML5 elements and media queries -->
<!--[if lt IE 9]>
<script src="https://oss.maxcdn.com/html5shiv/3.7.2/html5shiv.min.js"></script>
<script src="https://oss.maxcdn.com/respond/1.4.2/respond.min.js"></script>
<![endif]-->
</head>
<body>
<div class="container">
<!-- Navbar -->
<div id="jobs-nav"></div>
<!-- end of Navbar -->
<!-- Job Description -->
<div class="well">
<h1><b><font color="#2F334F">Senior Product Researcher</font></b></h1>
<p class="lead">The Mayor’s Office for Economic Opportunity (NYC Opportunity) works to reduce poverty and broaden opportunity by advancing the use of data and evidence in program and policy design, service delivery, and budget decisions. We partner with the Mayor’s Office for Talent and Workforce Development to manage a growing portfolio of workforce products including Working NYC, a website with information about workforce programs / services and employment opportunities for job seekers. The next phase of work will focus on continuous user experience enhancements to Working NYC and the launch of a front door for employers.</p>
<p class="lead">We are looking for an experienced Senior Product Researcher who can help us better understand the challenges employers are facing, how they are currently solving this challenge, who else is solving this challenge and what might the City be able to do to ease these pain points. </p>
<p class="lead"> <strong>This is a full-time, contract position for up to 6 months.</strong></p>
<br>
<div class="row">
<div class="col-sm-12">
<a href="index.html">
<button type="button" class="btn btn-primary center-block btn-lg"><b>Learn More About Our Work</b></button>
</a>
</div>
</div>
</div> <!-- end of Job Description -->
<!-- Panels -->
<div class="row marketing">
<!-- Responsibilities -->
<div class="col-lg-6">
<div class="panel panel-primary">
<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-flag" aria-hidden="true"></span> Responsibilities</h3>
</div>
<div class="panel-body">
<ul class="panel-bullets">
<li>Conduct research with City officials, employers, CBOs, and partners to understand the needs of employers and how we might approach building a digital tool to meet their needs:</li>
<ul>
<li>Plan and draft research: brief/scoping, protocols, scripts, scheduling, and other logistics documents</li>
<li>Conduct workshops, interviews and other information collection methods.</li>
<li>Landscape analysis to understand what resources are currently solving this problem and where are the gaps.</li>
<li>Synthesize and organize information for different stakeholder groups (briefs for senior level stakeholders, detailed for product team).</li>
</ul>
<li>Produce key insights and recommendations for what we might prototype to address employer challenges.</li>
<li>Support engagements during the design and development process to ensure the product concepts, design, and experience are aligned with stakeholder and employer expectations and solve their challenges.</li>
<li>Plan and manage continued post-launch research for Working NYC, the job seeker front door so we can continue to iterate based on community feedback and stakeholder requests.</li>
<ul>
<li>Workshops, intercept testing, interviews and other activities to get feedback from users. </li>
</ul>
</ul>
</div>
</div>
</div><!-- end of Responsibilities -->
<!-- Skills and Experience-->
<div class="col-lg-6">
<!-- Skills -->
<div class="panel panel-primary">
<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-ok-sign" aria-hidden="true"></span> Skills We're Seeking</h3>
</div>
<div class="panel-body">
<p>We understand that candidates may not have all of the skills we are seeking below. We encourage those interested to apply even if they do not meet all of them. We are looking for talented individuals to join our team.</p>
<div class="row">
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-globe" aria-hidden="true"></span></h2>
<h4>Commitment to the mission of advancing greater equality and opportunity.</h4>
</div>
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-user" aria-hidden="true"></span></h2>
<h4>Experience working closely with communities who are engaging with public services and programs and/or has lived-experience engaging with public services and programs.</h4>
</div>
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-home" aria-hidden="true"></span></h2>
<h4>Experience in policy, government or non-profit, in particular with low-income and vulnerable youth and families is a plus.</h4>
</div>
</div>
<div class="row">
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-pencil" aria-hidden="true"></span></h2>
<h4>1-2 years of professional experience in planning, conducting, and presenting research.</h4>
</div>
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-bullhorn" aria-hidden="true"></span></h2>
<h4>Excellent communication and presentation skills, both verbal and written.</h4>
</div>
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-zoom-in" aria-hidden="true"></span></h2>
<h4>Interest and/or experience in human centered design tools and tactics.</h4>
</div>
</div>
<div class="row">
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-retweet" aria-hidden="true"></span></h2>
<h4>Can organize work for yourself and delegate tasks to others.</h4>
</div>
<div class="col-sm-4">
<h2><span class="glyphicon glyphicon-equalizer" aria-hidden="true"></span></h2>
<h4>Familiarity or willingness to learn data analysis methods and tools like Google Analytics, Google Data Studio, and Google Tag Manager.</h4>
</div>
<div class="col-sm-4">
<!-- <h2><span class="glyphicon glyphicon-heart" aria-hidden="true"></span></h2>
<h4>Familiarity or willingness to learn data analysis methods and tools like Google Analytics, Google Data Studio, and Google Tag Manager.</h4> -->
</div>
</div>
</div>
</div><!-- end of Skills -->
<!-- Experience -->
<!-- <div class="panel panel-primary">
<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-education" aria-hidden="true"></span> Education and Experience</h3>
</div>
<div class="panel-body">
<p>Master's degree in information systems, technology, or equivalent preferred with 7-10 years of experience in digital services and technology innovation.</p>
</div>
</div>-->
<!-- end of Experience -->
<!-- Benefits and Comp-->
<div class="panel panel-primary">
<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-education" aria-hidden="true"></span> Benefits and Compensation</h3>
</div>
<div class="panel-body">
<p>This is a full-time, contract position without benefits for up to 6 months.</p>
<p>The total compensation is $50,000. </p>
<p>Applicants must be authorized to work in the United States. We are unable to provide sponsorship.</p>
</div>
</div><!-- end of Experience --><!-- Skills and Education-->
<!-- How to Apply -->
<div class="panel panel-primary">
<div class="panel-heading">
<h3 class="panel-title"><span class="glyphicon glyphicon-user" aria-hidden="true"></span> How to Apply</h3>
</div>
<div class="panel-body">
<!-- Application Closed
<p>The application window for Senior Advisor position with the Mayor’s Office for Economic Opportunity is now closed.</p> -->
<!-- Application = OPEN -->
<p>Please fill out the <a href="https://airtable.com/shr69xBNgAtu7b9w8">application form</a>. The form will prompt you to upload a resume and cover letter.</p>
<p><em>Due to the volume of applications received we may not be able to respond to every application.</em></p>
<p> </p>
<a href="https://airtable.com/shr69xBNgAtu7b9w8">
<button type="button" class="btn btn-success btn-lg"><span class="glyphicon glyphicon-envelope" aria-hidden="true"></span> Apply Here</button>
</a>
<p> </p>
<p><em>Please note that as of September 13, 2021, NYC government employees are no longer working remotely. This position will require work from our office in Downtown Brooklyn. All new staff are required by the City of New York to be vaccinated against Covid-19.</em></p>
</div>
</div><!-- How to Apply -->
</div> <!-- end of Panels -->
<!-- Footer -->
<footer class="footer">
<h3>Interested in a position? </h3>
<a href="mailto:[email protected]?subject=Software%20Engineer,%20Tech%20Team">
<button type="button" class="btn btn-success btn-lg"><span class="glyphicon glyphicon-envelope" aria-hidden="true"></span> Send us a note</button>
</a>
</footer> <!-- end of Footer -->
</div> <!-- /container -->
</body>
</html>