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We are encountering an issue with the Creating a Booking API (Path: /api-reference/v2/bookings/create-a-booking). Despite successfully booking events via the API, neither the attendees nor the organizer are receiving email notifications.
This is a critical problem as email notifications are essential to ensure that all participants are informed about their scheduled events. We have verified that the email addresses for both attendees and the organizer are correct and the event creation process works as expected, except for the lack of notification emails. (We check the spam folder too)
Could you please investigate this issue and provide guidance on how to ensure email notifications are triggered when using the mentioned path?
Thank you for your support.
Best regards,
Armand Jensen-Bennet
Evidence:
GTM-05:00
The text was updated successfully, but these errors were encountered:
dosubotbot
added
api
area: API, enterprise API, access token, OAuth
emails
area: emails, cancellation email, reschedule email, inbox, spam folder, not getting email
labels
Oct 25, 2024
yeah same shit here. puts all of the attendees email addresses and name under bookingFieldsResponses colelction and not attendees array. so none of the booking reminders work (because it works off attendee emails).
attendee emails are showing up under "bookingFieldsResponses" in the outptut from https://api.cal.com/v2/bookings and not the "attendees" array so none of the workflows reminders are working (as they work off attendee emails)
Hello Support Team,
We are encountering an issue with the Creating a Booking API (Path: /api-reference/v2/bookings/create-a-booking). Despite successfully booking events via the API, neither the attendees nor the organizer are receiving email notifications.
This is a critical problem as email notifications are essential to ensure that all participants are informed about their scheduled events. We have verified that the email addresses for both attendees and the organizer are correct and the event creation process works as expected, except for the lack of notification emails. (We check the spam folder too)
Could you please investigate this issue and provide guidance on how to ensure email notifications are triggered when using the mentioned path?
Thank you for your support.
Best regards,
Armand Jensen-Bennet
Evidence:
GTM-05:00
The text was updated successfully, but these errors were encountered: