Arrêt brutal du player en Replay sur le mycanal sur

[DoumbiaAmadou]

Le player s'arrête de façon répétitif toute les 5 à 10 minutes pendant la lecture du livre en différé de moins d'une heure.
Plusieurs chaînes sont concernées, visible sur mycanl j'ai une photo du rapport de bug.

[DoumbiaAmadou]

[peaBerberian]

Hello,

On what platform/device/browser are you using the RxPlayer on?

Have you more information on the encountered problem from the RxPlayer API or are you just seeing it from the point of view of the mycanal application?

If it's the latter, the issue should probably be reported through the corresponding issue report channel first. They might then contact us if they do find some relation with the RxPlayer, with some RxPlayer-specific information attached.

There are many potential issues that can lead to playback to be stopped and it's a little difficult to diagnose the issue from an application-specific screen.

[DoumbiaAmadou]

Hello Paul, it's on chrome and Mozilla browser in mycanal app live. It's probably mycanal issue. I report this here because I saw in the debugger screen some informations about rxplayer

[peaBerberian]

Yes, they do rely on the RxPlayer on Chrome and Firefox.

Here just from that screen I'll not be able to understand what's going on, we generally need logs or at least some error code at our level in the stack - or at worst to be able to reproduce the same issue, but this is not an issue I was aware of until now :/

If you have access to it, you should report it to the issue reporting tool of mycanal's player application (the "OnePlayer"), or at least through the right tool / people on the application-side.