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Payment cancelled #73

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mayy29 opened this issue Oct 30, 2024 · 1 comment
Open

Payment cancelled #73

mayy29 opened this issue Oct 30, 2024 · 1 comment

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@mayy29
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mayy29 commented Oct 30, 2024

Hello. I work at Gangnam restaurant and there was two customers who made a payment yesterday 29.30.2024 Tuesday at 19:52 using card payment. Unfortunately there was a card cancellation and they payment was not received. Let me know how this issue can be fixed and below attached is the receipt.
IMG_7947
@Fpavelka
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Dear customer,
This is not a issue with payment gateway, this is terminal problem. Kindly please contact the ČSOB hotline +420 495 800 116 (terminal problem hotline) or [email protected]

best regards

1st level support
M +420 603 197 054

MONET+,a.s., Za Dvorem 505, 763 14  Zlín-Štípa

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@mayy29 @Fpavelka