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Troubleshooting

Raymond Hill edited this page Jul 14, 2015 · 16 revisions

I am going to collect here common usage issues users may face.


Links to social networks are blocked

Because you enabled "Fanboy’s Social Blocking List", or one of the filter lists which includes it, like "Fanboy’s Annoyance List" or "Fanboy+Easylist-Merged Ultimate List".


My antivirus flags uBlock

False positive.

uBlock ships with malware filter lists, and this causes false positives in some antiviruses.


"NETWORK FAILED" error when I try to install uBlock Origin from Chrome store

Unfortunately, your Chrome browser executable has probably been tampered by malware:

At this point we're pretty sure that this error is primarily caused by malware / unwanted software on your machine actively tampering with the contents of the chrome binary and your user profile directory data

You will need to clean up whatever malware tampered with your Chrome browser installation. Starts here: Malwarebytes Anti-Malware


Unable to open links in new tab

If you answer "yes" to both questions above, this is your problem (from link above):

Caveat for Chromium-based browsers: Due to Chromium API limitations, it's not possible for uBlock to determine for sure whether a new tab being opened is that of a popup, or is the result of a legitimate click on a link by the user. So if the no-popups switch is in use, you won't be able to open a link in a new tab through the context menu.


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