new placeholders, combobox, public bot warning

Author: eartharoid

docs/configuration/categories/index.md

@@ -130,6 +130,7 @@ Use this to provide and ask for information, such as stating what is expected of
 
 #### Available placeholders
 
+- `{num}`/`{number}`
 - `{name}`/`{username}` (the creator)
 - `{avgResponseTime}` (for this category only)
 - `{avgResolutionTime}` (for this category only)

docs/configuration/panels.md

@@ -12,8 +12,7 @@
 </small>
 
 The selected categories will be the options available to users through the buttons or select menu.
-
---8<-- "includes/multi-select.md"
+This field is a combobox; you can type to filter the options, and the order you select is respected.
 
 ### Channel
 

docs/features/index.md

@@ -40,6 +40,9 @@ Switching from another bot? See how Discord Tickets is different from other popu
 [`Staff`](#concept:staff){ #concept:staff }
 :	A staff member is any member who has at least 1 role that is assigned to any ticket category within the guild.
 
+## Your data
+
+Settings and data can be exported and imported through the Portal webapp.
 
 ## Ticket creation
 

docs/self-hosting/configuration.md

@@ -271,6 +271,7 @@ The activity name, which may contain these placeholders:
 
 - `#!yaml {avgResolutionTime}`
 - `#!yaml {avgResponseTime}`
+- `#!yaml {guilds}`
 - `#!yaml {openTickets}`
 - `#!yaml {totalTickets}`
 

docs/self-hosting/troubleshooting.md

@@ -9,7 +9,7 @@ description: Troubleshooting tips and solutions to common problems
 After setting the `DB_PROVIDER` and `DB_CONNECTION_URL` environment variables, `prisma migrate deploy` needs to be run.
 
 This can be done manually but it is recommended to leave it to the `npm run postinstall` script.
-You can run this directly, but it will also be run automatically when you run `npm install`.
+You can run this directly, but it will also be run automatically when you re-run `npm install`.
 
 ## Current working directory
 
@@ -58,6 +58,12 @@ If you misuse this feature, you may encounter some of the following problems:
 
 To resolve these problems, `cd` into the directory where your files are stored before starting the bot.
 
+## Public bot
+
+If your bot is public, anyone is able to add the bot to their Discord server and use your resources.
+You can set the bot to private (so only you can add it to servers) on the *Bot* page in the
+[Developer Portal](https://discord.com/developers/applications).
+
 ## `fetch failed`
 
 If you're seeing this when attempting to load the Portal webpage, it usually means that the [`HTTP_EXTERNAL`](./configuration.md#http_external)
@@ -78,6 +84,14 @@ This can be resolved by navigating to the settings page of each of your categori
 This will remove any roles from the category that no longer exist.
 If the category's only staff role was deleted, you will need to assign at least one new role before you can save the settings.
 
+## Missing permissions
+
+This error most often occurs when the bot attempts to create or edit a channel.
+To resolve it, make sure the bot's role has `Manage Channels` and `Manage Roles` permission,
+both in the server settings and in the category's overrides.
+In the server settings, the bot's role should be at the top of the role list, above all of your staff roles.
+
+<!-- TODO: -->
 
 !!! question "Still need help?"
     If this page didn't resolve your issue,