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The hosted runner encountered an error while running your job. (Error Type: Disconnect). #1919

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lewing opened this issue Jan 30, 2024 · 6 comments
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@lewing
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lewing commented Jan 30, 2024

Build

https://dev.azure.com/dnceng-public/cbb18261-c48f-4abb-8651-8cdcb5474649/_build/results?buildId=545844

Build leg reported

Build / osx-x64 Release AllSubsets_Mono_LLVMJIT

Pull Request

https://github.com/dotnet/runtime.git/pull/97694

Known issue core information

Fill out the known issue JSON section by following the step by step documentation on how to create a known issue

 {
    "ErrorMessage" : "The hosted runner encountered an error while running your job. (Error Type: Disconnect).",
    "BuildRetry": false,
    "ErrorPattern": "",
    "ExcludeConsoleLog": false
 }

@dotnet/dnceng

Release Note Category

  • Feature changes/additions
  • Bug fixes
  • Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

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Build Definition Step Name Console log Pull Request
950776 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112460
949732 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112482
949438 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#111564
2640958 dotnet-installer Darwin_Build_Release_arm64
948819 dotnet/runtime osx-arm64 Debug AllSubsets_CoreCLR dotnet/runtime#112283
948161 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112406
948164 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112401
946042 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112308
945499 dotnet/runtime osx-x64 Release AllSubsets_Mono_Minijit_RuntimeTests minijit
944990 dotnet/runtime coreclr Pri0 Runtime Tests Run osx arm64 checked dotnet/runtime#112060
943979 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#111391
942323 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112227
942193 dotnet/sdk AoT: macOS (x64) dotnet/sdk#46585
942000 dotnet/runtime osx-x64 Release AllSubsets_Mono_Interpreter_RuntimeTests monointerpreter dotnet/runtime#112121
942065 dotnet/sdk Darwin Build_Release dotnet/sdk#46415
941513 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112115
941591 dotnet/runtime osx-arm64 Release NativeAOT dotnet/runtime#109431
941083 dotnet/sdk TestBuild: macOS (x64) dotnet/sdk#46558
939987 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#112147
939922 dotnet/runtime osx-arm64 Release NativeAOT dotnet/runtime#111910
939830 dotnet/runtime osx-x64 release Runtime_Debug dotnet/runtime#111666
939603 dotnet/sdk AoT: macOS (x64) dotnet/sdk#46506
936274 dotnet/runtime coreclr Pri0 Runtime Tests Run osx x64 checked dotnet/runtime#109863
935462 dotnet/runtime osx-x64 Debug CoreCLR_Libraries dotnet/runtime#111938
930881 dotnet/sdk TestBuild: macOS (arm64) Log dotnet/sdk#46339
932998 dotnet/performance windows 22H2 x64 roslyn Open 8.0 dotnet/performance#4669
932443 dotnet/runtime osx-x64 Release AllSubsets_Mono_LLVMAOT
927075 dotnet/sdk AoT: macOS (x64) dotnet/sdk#46021
924393 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#111678
924068 dotnet/sdk AoT: macOS (x64) dotnet/sdk#46142
923218 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#111215
923063 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#110154
2624412 dotnet-aspnetcore Build: macOS arm64
921253 dotnet/runtime osx-x64 release Installer_Build_And_Test dotnet/runtime#111473
920682 dotnet/sdk Darwin Build_Release Log dotnet/sdk#46077

Summary

24-Hour Hit Count 7-Day Hit Count 1-Month Count
0 8 35

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=545844
Error message validated: The hosted runner encountered an error while running your job. (Error Type: Disconnect).
Result validation: ✅ Known issue matched with the provided build.
Validation performed at: 2/5/2024 8:24:46 PM UTC

@dougbu
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dougbu commented Jan 30, 2024

this looks a bunch like a low-level and transient issue in AzDO. they provide the macOS-12 images and, somehow, they're responsible for something (somewhere) deciding to deprovision the agent the job started on. have you seen this more than once❔

@garath
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garath commented Jan 31, 2024

Are you trying to use the "known error" feature here to find other occurances? There is no error message or pattern listed in the configuration blob of this issue, so it won't match to anything.

@dougbu
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dougbu commented Feb 1, 2024

not sure but we may not have any telemetry containing the interesting lines because they occur between build steps

##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
,##[warning]Received request to deprovision: The request was cancelled by the remote provider.

and, in place of a step's log

Nothing to show. Final logs are missing. This can happen when the job is cancelled or times out.

@garath, @AlitzelMendez, @missymessa, do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

@garath
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garath commented Feb 1, 2024

do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

No. If AzDO isn't showing the log, then it's likely the data never got captured into AzDO's database. Everything else is driven from that.

@lewing
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lewing commented Feb 6, 2024

not sure but we may not have any telemetry containing the interesting lines because they occur between build steps

##[error]The hosted runner encountered an error while running your job. (Error Type: Disconnect).
,##[warning]Received request to deprovision: The request was cancelled by the remote provider.

and, in place of a step's log

Nothing to show. Final logs are missing. This can happen when the job is cancelled or times out.

@garath, @AlitzelMendez, @missymessa, do we preserve any logs other than those for individual build steps (and Helix work items) for known issue matching❔

I didn't expect it to work so I didn't add the message at first but it does appear to be able to match on that so I updated it and now some results are showing up.

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