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Non-response #23

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drozas opened this issue Apr 4, 2016 · 15 comments
Closed

Non-response #23

drozas opened this issue Apr 4, 2016 · 15 comments
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drozas commented Apr 4, 2016

This is the same problem that affects the ERIE site (CRESS-Surrey/erie_website_code#31). Indeed, when it happens, both sites are not reachable. I have been able to minimise its impact by disabling cron in Drupal in both sites. When it happens (very rarely - in ERIE only happened once in the last 3 months approximately), it is solved by restarting Apache as in CRESS-Surrey/erie_website_code#31 (comment) It is definitely something related to the server configuration (I presume Apache's one), since this is not affecting any other servers with the same sites (with exactly the same code and Drupal configuration), and affects only Drupal 8 sites. I will keep on looking at possible sources of this error with regard to the server configuration.

@drozas drozas added the bug label Apr 4, 2016
@drozas drozas added this to the Rev 1 (alpha) milestone Apr 4, 2016
@drozas drozas self-assigned this Apr 4, 2016
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drozas commented Apr 4, 2016

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drozas commented Apr 4, 2016

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drozas commented Apr 4, 2016

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drozas commented Apr 5, 2016

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drozas commented Apr 5, 2016

A couple of possible configurations regarding this:

On 05/04/16 17:47, David Rozas wrote:

Thanks Nigel,

Should we try this?

"""
I have some experience with this It means that APC is out of memory. You can try increasing APCs memory. In my case APC was caching a bunch of stuff I didn't really want it to (a sandbox and staging site - which were taking up the memory). I ameliorated the problem by telling APC to not cache that stuff and monitoring APCs memory and clearing the cache when it was getting full.

In the end, the fix was upgrading PHP to 5.5 which has it's own opcode cache (if I remember correctly).

"""
(https://www.drupal.org/node/2700393#comment-11040843)

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drozas commented Apr 14, 2016

No incidences after a week :-)
Keeping on tracking...

@drozas drozas modified the milestones: Maintenance after rev 1, Rev 1 (alpha) Aug 10, 2016
@drozas drozas modified the milestones: Rev 3, Maintenance after rev 1 Oct 12, 2016
@drozas drozas mentioned this issue Oct 12, 2016
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drozas commented Dec 15, 2016

Create cron task to reboot automatically every day at 4AM

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drozas commented Dec 15, 2016

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drozas commented Dec 15, 2016

drozas: stop and start apache to solve cache issue with Drupal sites (restarting does not produce the same effect)

0 4 * * * /opt/local/etc/LaunchDaemons/org.macports.apache2/apache2.wrapper stop; /opt/local/etc/LaunchDaemons/org.macports.apache2/apache2.wrapper start

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drozas commented Dec 15, 2016

Check results...

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drozas commented Feb 2, 2017

Reported again on 02/02/2017

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drozas commented Feb 2, 2017

Solved by manually restarting Apache

@drozas drozas assigned drozas and unassigned drozas Aug 22, 2017
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drozas commented Sep 18, 2017

Solved after Nigel remove old Joomla sites! :-)

@drozas drozas closed this as completed Sep 18, 2017
@drozas drozas reopened this Oct 17, 2017
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drozas commented Oct 17, 2017

Seems to be happening again (reported by Julia) with new CECAN site

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drozas commented Oct 23, 2017

It seemed this was done to the simian site. Nigel has put it down again, so I will mark this as closed

@drozas drozas closed this as completed Oct 23, 2017
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