GetProfiles command not working while installing device onvif camera on aws ec2 instance

[Shadab995]

🐞 Bug Report

Description and Minimal Reproduction [REQUIRED]

I'm running this command curl -s http://host-ip:59882/api/v2/device/name/Camera001/Profiles | jq -r '"profileToken: " + '.event.readings[].objectValue.Profiles[].Token'' and it's giving me the output as null but I have 2 profiles on my UI Dashboard.

can you please help me to solve this issue.

thank you

🔥 Exception or Error

🌍 Your Environment

Deployment Environment:

EdgeX Version [REQUIRED]:

Anything else relevant?

[ajcasagrande]

What is the output of the base call without the part that extracts the tokens?

curl -s http://host-ip:59882/api/v2/device/name/Camera001/Profiles | jq .

[Shadab995]

it's showing this
{
"apiVersion": "v2",
"message": "request failed, status code: 503, err: HTTP request timeout",
"statusCode": 503
}

[Shadab995]

for others it's working properly to get the device name , etc and it's not working for stream uri as well.
I use this command
curl -s http://host-ip:59882/api/v2/device/name/Camera001/StreamUri?jsonObject=ewogICAiUHJvZmlsZVRva2VuIjogInByb2ZpbGVfMSIKfQ== | jq -r '"streamURI: " + '.event.readings[].objectValue.MediaUri.Uri'' : it's returning Null value

[ajcasagrande]

@Shadab995 Are you saying that other device commands that communicate with the camera are working? Getting device name sounds like an EdgeX command and not an Onvif command.

A 503 error code is typically something you get when the onvif device service is not able to communicate to the camera, or sends a command to the camera and does not get a response back. You say the services are running on an AWS EC2 instance. Where is the camera located? It needs to be accessible by the AWS EC2 instance for it to work properly. That means setting up port forwarding, using public ips, etc.

[Shadab995]

Ok , I need to check that how to connect onvif camera on ec2 instance because the document uses localhost and not server.

do you have any idea or any documentation that I can follow to solve this issue ?

[lenny-goodell]

@Shadab995 , are you running EdgeX and camera device service on ec2 instance and trying to connect to camera on a network the ec2 can connect to?

[Shadab995]

For now I followed the tutorial as mentioned in the latest video of EdgeXFoundry for connecting a device-onvif camera. I bought the same model as well C200 generate the docker file first and replace “127.0.0.1” with “0.0.0.0” and assigned the required port numbers to the security group.

so , after running docker..
The edge-ui is running fine .
The commands to get the device name runs good.
The command to fetch the deviceprofile doesn’t work for me
And in the UI when I click on “try” to get the list of data , profiles and other details..it gives me 503 error.

[ajcasagrande]

@Shadab995 It sounds like you are trying to access a camera connected to your local WiFi network via an instance of EdgeX installed in the cloud. This is not a currently supported deployment method. You can probably make it work, but it is not recommended for security reasons.

What you should do (if possible) is install EdgeX on a machine (or VM) that is within your same local network.

Here is the not recommended way of getting it to work through the cloud. This will open your camera up publically to the entire internet so be warned.

1. Get your public ip address of your router. This can also be done by visiting various websites from a machine on your network. https://ipinfo.io/json
2. Go into your router and port forward 2 ports, one going to port 2020 and another going to 554 of the local ip address of your camera.
3. Configure the EdgeX device to use the external ip address you found in part 1 and the port you forwarded to port 2020 on your camera.

[Shadab995]

Thank you sir.

Now , I am running Edgex on my local machine .

I followed that but then it gave me this error and I'm facing difficulties troubleshooting this.

can you please help me

code: 500 , message: request failed, status code: 500, err: {"apiVersion":"v2","message":"error reading DeviceResourece Profiles for Camera001 -\u003e failed to execute read command -\u003e invalid request for the function 'GetProfiles' of web service 'Media'. Onvif error: fault reason: Authority failure, fault detail: , fault code: SOAP-ENV:Sender ter:NotAuthorized ","statusCode":500}

[Shadab995]

Hello ,

Any inputs please. it's really important for me

Thank you

[ajcasagrande]

@Shadab995 That means that the username and password for the camera are incorrect.

Follow the video at https://youtu.be/vZqd3j2Zn2Y?t=200

[Shadab995]

Thank you for the response but it's correct because i can connect my camera with those credentials to VLC media player using rtsp and it' working fine.

But , I'll try creating new credentials and redo the process again.

Sir is their anyy other suggestions apart from this that can help me ?

[ajcasagrande]

@Shadab995 Go to consul and set Writable.LogLevel to DEBUG.

Also snoop around the InsecureSecrets folders to make sure everything is correct in there.

Send us some of the DEBUG logs after you try with the new password.

[Shadab995]

Thank you for the support . I looked into log level and found out that the MAC address and Username and Password were not in strings and added ("") to them to make them strings and then used it..Finally got output for some information but for others and for getting the profile token it's still showing error.
Attaching the screenshots for better reference.