diff --git a/packages/servicenow/changelog.yml b/packages/servicenow/changelog.yml
index c6e1c471a64..0efb6937975 100644
--- a/packages/servicenow/changelog.yml
+++ b/packages/servicenow/changelog.yml
@@ -1,4 +1,9 @@
 # newer versions go on top
+- version: "1.3.2"
+  changes:
+    - description: Add explicit date parsing for the ECS '@timestamp' field.
+      type: bugfix
+      link: https://github.com/elastic/integrations/pull/16884
 - version: "1.3.1"
   changes:
     - description: Fixed description for URL on the ServiceNow tables input.
diff --git a/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws-with-display-values.log-expected.json b/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws-with-display-values.log-expected.json
index 19979e58f02..4333f3c9d2a 100644
--- a/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws-with-display-values.log-expected.json
+++ b/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws-with-display-values.log-expected.json
@@ -1,7 +1,7 @@
 {
     "expected": [
         {
-            "@timestamp": "2024-09-11 01:15:50",
+            "@timestamp": "2024-09-11T01:15:50.000-07:00",
             "device": {
                 "model": {
                     "name": [
@@ -163,7 +163,7 @@
             ]
         },
         {
-            "@timestamp": "2015-07-06 11:59:27",
+            "@timestamp": "2015-07-06T11:59:27.000-07:00",
             "ecs": {
                 "version": "8.17.0"
             },
diff --git a/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws.log-expected.json b/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws.log-expected.json
index eb8dab2616d..8c4ba4af99f 100644
--- a/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws.log-expected.json
+++ b/packages/servicenow/data_stream/event/_dev/test/pipeline/test-event-aws.log-expected.json
@@ -1,7 +1,7 @@
 {
     "expected": [
         {
-            "@timestamp": "2024-09-10 08:15:50",
+            "@timestamp": "2024-09-10T08:15:50.000-07:00",
             "ecs": {
                 "version": "8.17.0"
             },
diff --git a/packages/servicenow/data_stream/event/elasticsearch/ingest_pipeline/default.yml b/packages/servicenow/data_stream/event/elasticsearch/ingest_pipeline/default.yml
index 82739d1a69e..6f99c087442 100644
--- a/packages/servicenow/data_stream/event/elasticsearch/ingest_pipeline/default.yml
+++ b/packages/servicenow/data_stream/event/elasticsearch/ingest_pipeline/default.yml
@@ -3339,6 +3339,41 @@ processors:
       name: '{{ IngestPipeline "pipeline_task_ci" }}'
       tag: pipeline_task_ci
       if: ctx.servicenow?.event?.table_name == 'task_ci'
+  - date:
+      field: '@timestamp'
+      tag: date_timestamp
+      timezone: '{{{event.timezone}}}'
+      formats:
+        - yyyy-MM-dd H:mm:ss
+        - yyyy-MM-dd HH:mm:ss
+        - yyyy-MM-dd
+        - MM-dd-yyyy H:mm:ss
+        - MM-dd-yyyy HH:mm:ss
+        - MM-dd-yyyy
+        - dd-MM-yyyy H:mm:ss
+        - dd-MM-yyyy HH:mm:ss
+        - dd-MM-yyyy
+        - MM/dd/yyyy H:mm:ss
+        - MM/dd/yyyy HH:mm:ss
+        - MM/dd/yyyy
+        - dd/MM/yyyy H:mm:ss
+        - dd/MM/yyyy HH:mm:ss
+        - dd/MM/yyyy
+        - MM/dd/yy H:mm:ss
+        - MM/dd/yy HH:mm:ss
+        - MM/dd/yy
+        - dd.MM.yyyy H:mm:ss
+        - dd.MM.yyyy HH:mm:ss
+        - dd.MM.yyyy
+        - yyyy-MM-dd hh:mm:ss a
+        - ISO8601
+      if: ctx.containsKey('@timestamp') && ctx['@timestamp'] != null
+      on_failure:
+        - remove:
+            field: '@timestamp'
+        - append:
+            field: error.message
+            value: 'Processor {{{_ingest.on_failure_processor_type}}} with tag {{{_ingest.on_failure_processor_tag}}} in pipeline {{{_ingest.on_failure_pipeline}}} failed with message: {{{_ingest.on_failure_message}}}'
   - remove:
       field:
         - servicenow.event.asset.display_value
diff --git a/packages/servicenow/manifest.yml b/packages/servicenow/manifest.yml
index 25a2bfedd70..2c19a65d1e3 100644
--- a/packages/servicenow/manifest.yml
+++ b/packages/servicenow/manifest.yml
@@ -1,7 +1,7 @@
 format_version: 3.3.2
 name: servicenow
 title: "ServiceNow"
-version: "1.3.1"
+version: "1.3.2"
 description: "Collect logs from ServiceNow with Elastic Agent."
 type: integration
 categories: