Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Can't update display name, unknown error encountered #3786

Open
benparsons opened this issue Nov 1, 2024 · 1 comment
Open

Can't update display name, unknown error encountered #3786

benparsons opened this issue Nov 1, 2024 · 1 comment
Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems

Comments

@benparsons
Copy link
Member

Steps to reproduce

  1. Try to edit display name in profile settings
  2. Get error

Screenshot_20241101_082633_Element X nightly

Outcome

What did you expect?

What happened instead?

Your phone model

Samsung S20 fe

Operating system version

No response

Application version and app store

0.7.2

Homeserver

Element.io

Will you send logs?

Yes

Are you willing to provide a PR?

No
@benparsons benparsons added the T-Defect Something isn't working: bugs, crashes, hangs and other reported problems label Nov 1, 2024
@jmartinesp
Copy link
Member

According to the logs, it was a simple timeout:

org.matrix.rustcomponents.sdk.ClientException$Generic: msg=Unable to set display name: error sending request for url (https://element.ems.host/_matrix/client/v3/profile/@benp:element.io/displayname): operation timed out

Maybe the homeserver was under heavy load?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
T-Defect Something isn't working: bugs, crashes, hangs and other reported problems
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@jmartinesp @benparsons