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No input and output devices #180

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tokach opened this issue Jan 5, 2021 · 5 comments
Open

No input and output devices #180

tokach opened this issue Jan 5, 2021 · 5 comments

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@tokach
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tokach commented Jan 5, 2021

Thanks to google and my friend I enabled speakers, but not internal mic.
HP Pavilion x360

@fs3o5
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fs3o5 commented Jan 5, 2021

Can you please provide more information about your problem?

@tokach
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tokach commented Jan 8, 2021

What kind of information for example? I have HP Pavilion x360 Convertible 14-dw0003ua (2C7M5EA), installed latest Elementary OS and there were no Output / Input sound devices. Sorry maybe this is not Switchboard issue — i used feedback button on system info splash and got here. If I should report somewhere else please let me know I will remove this. Thank you.

@fs3o5
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fs3o5 commented Jan 16, 2021

Sorry for the late response. Can you run arecord -l in the Terminal? Does it list any microphones?

Just to be sure, does switchboard not list any audio input devices at all?

@tokach
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tokach commented Jan 17, 2021

arecord -l
** list of CAPTURE devices **
Card 0: PCH [HDA Intel PCH], device 0: ALC287 Analog [ALC287 Analog]
Devices: 1/1
Device #0: subdevice #0

@fs3o5
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fs3o5 commented Jan 17, 2021

When you google "ALC287 linux" you can find quite a few people who have problems with this sound card. You could try to use another tool like alsamixer or pavucontrol to see if you have any success setting up the audio.

It is most likely not a switchboard issue.

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