As of Sales Pack v2.0.
Delivery Orders document the shipment of products to customers.
If the Warehouses feature is enabled, every Delivery Order record must be associated with a Warehouse.
Multiple Delivery Orders can be created from a single Sales Order. It may be reasonable when a delivery is split into parts or shipped from different warehouses. The Sales Order must have the status Ready or Complete to be able to create a Delivery Order from it.
The following Delivery Order statuses are available:
- Draft – inventory is soft-reserved;
- Ready – inventory is reserved;
- In Progress – inventory is removed from stock;
- Completed – inventory is removed from stock;
- Canceled – inventory is unreserved or added back to stock (depending on the previous status);
- Failed – inventory is removed from stock.
Access to Delivery Orders is controlled by Roles.
It's possible to print a Delivery Order to PDF and send the PDF in an email.
A Delivery Order can be locked if it's completed or canceled. When a record is locked, a specific fields become read-only. An administrator can configure the field list at: Administration > Entity Manager > Delivery Order > Edit.
If the settings parameter Forbid order unlocking is checked, once a record is locked, it can be unlocked only by an administrator.