Exception Invalid FrameDim - Basler ACE USB3

[dschick]

Hi all,

I am trying to run a basler ace acA800-510um via conda on Win10.
The camera is working via the pylonviewer and and also the Lima Python interface seem so be functional.

However, when starting the LimaCCDs TangoDS I receive the following error messages:

(basler) PS C:\Users\loc_schick> LimaCCDs.exe localhost
basler camera_id: sn://24933363
[2024/10/11 15:48:50.487870] 16431ce71f0     *Camera*lima::Basler::Camera::setInterPacketDelay (\BaslerCamera.cpp:1430)-Warning: Parameter not found in CIntegerParameter::SetValue. (No node attached.)
[2024/10/11 15:48:50.488024] 16431ce71f0     *Camera*lima::Basler::Interface::Interface (\BaslerInterface.cpp:41)-Always: force_video_mode=0
[2024/10/11 15:48:50.503228] 16431ce71f0     *Application*apply_buffer_param_properties-Always: BufferAllocParameters [params]: <durationPolicy=EPHEMERAL, sizePolicy=AUTOMATIC, initMem=1, reqMemSizePercent=70>
[2024/10/11 15:48:50.503228] 16431ce71f0     *Application*apply_buffer_param_properties-Always: AccBufferParameters [params]: <durationPolicy=EPHEMERAL, sizePolicy=AUTOMATIC, initMem=0, reqMemSizePercent=0>
rcent=0>
[2024/10/11 15:48:50.622206] 16431ce71f0 *Application*apply_config-Always: Applied config : C:\Users\loc_schick\lima_localhost.cfg : default
[2024/10/11 15:49:03.159855] 16431ce81c0 *Application*read_acc_saturated_cblevel-Error: Accumulation threshold plugins not loaded
[2024/10/11 15:49:03.159855] 16431ce81c0 *Application*read_acc_saturated_cblevel-Error: Accumulation threshold plugins not loaded
[2024/10/11 15:49:03.161034] 16431ce81c0 *Application*read_acc_saturated_cblevel-Error: Accumulation threshold plugins not loaded
[2024/10/11 15:49:03.283306] 16431ce81c0             *Common*lima::GetDefMaxNbBuffers (common\src\MemUtils.cpp:114)-Error: Invalid FrameDim: <0x1x1-Bpp8>
********* Exception(InvalidValue): Invalid FrameDim
[2024/10/11 15:49:03.285569] 16431ce81c0             *Common*lima::GetDefMaxNbBuffers (common\src\MemUtils.cpp:114)-Error: Invalid FrameDim: <0x1x1-Bpp8>
********* Exception(InvalidValue): Invalid FrameDim
[2024/10/11 15:49:03.313894] 16431ce81c0 *Application*read_acc_saturated_cblevel-Error: Accumulation threshold plugins not loaded
[2024/10/11 15:49:03.315176] 16431ce81c0 *Application*read_acc_saturated_cblevel-Error: Accumulation threshold plugins not loaded
[2024/10/11 15:49:03.316095] 16431ce81c0 *Application*read_acc_saturated_cblevel-Error: Accumulation threshold plugins not loaded
[2024/10/11 15:49:03.461402] 16431ce81c0             *Common*lima::GetDefMaxNbBuffers (common\src\MemUtils.cpp:114)-Error: Invalid FrameDim: <0x1x1-Bpp8>
********* Exception(InvalidValue): Invalid FrameDim

while the last exception is repeated several time before the TangoDS dies.
A direct restart leads to the following scilent death:

(basler) PS C:\Users\loc_schick> LimaCCDs.exe localhost
basler camera_id: sn://24933363
[2024/10/11 15:50:44.189123] 2448d03a790     *Camera*lima::Basler::Camera::setInterPacketDelay (\BaslerCamera.cpp:1430)-Warning: Parameter not found in CIntegerParameter::SetValue. (No node attached.)
[2024/10/11 15:50:44.189123] 2448d03a790     *Camera*lima::Basler::Interface::Interface (\BaslerInterface.cpp:41)-Always: force_video_mode=0
[2024/10/11 15:50:44.204189] 2448d03a790     *Application*apply_buffer_param_properties-Always: BufferAllocParameters [params]: <durationPolicy=EPHEMERAL, sizePolicy=AUTOMATIC, initMem=1, reqMemSizePercent=70>
[2024/10/11 15:50:44.204189] 2448d03a790     *Application*apply_buffer_param_properties-Always: AccBufferParameters [params]: <durationPolicy=EPHEMERAL, sizePolicy=AUTOMATIC, initMem=0, reqMemSizePercent=0>
[2024/10/11 15:50:44.204189] 2448d03a790     *Application*apply_buffer_param_properties-Always: SavingZBufferParameters [params]: <durationPolicy=EPHEMERAL, sizePolicy=AUTOMATIC, initMem=0, reqMemSizePercent=0>
[2024/10/11 15:50:44.337353] 2448d03a790 *Application*apply_config-Always: Applied config : C:\Users\loc_schick\lima_localhost.cfg : default

I use more or less only default parameters of the LimaCCDs and Basler TangoDS.

Thanks in advance for any help and suggestions.

Best

Daniel

[laurent-claustre]

Hi Daniel,
this is a known issue, with USB3 camera and using serial_number the camera is not well detected, see the first warning message:

[2024/10/11 15:48:50.487870] 16431ce71f0     *Camera*lima::Basler::Camera::setInterPacketDelay (\BaslerCamera.cpp:1430)-Warning: Parameter not found in CIntegerParameter::SetValue. (No node attached.)

Instead, you should set a user_name property in jive and configure the camera "Device User ID" using pylonviewer:

[laurent-claustre]

humm, sorry, but I was wrong, under linux and using the latest lima package and pylon6-sdk (6.3) I cannot reproduce your issue.
Using serial number works fine with my USB3 camera a cA1440-220uc model.

[dschick]

thanks for your quick reply and the testing.
I thinkt Lima is connecting correctly for the first time after start, either with serialnumber or username.
However, Lima still crashes silently after a few seconds.

I will try it under Linux next, since right now, I am using Windows

[laurent-claustre]

Running atkpanel I get the same error msg about FramDim, this is not so critical, just the buffer_max_number attribute which fails. I continue to investigate

[laurent-claustre]

but this attribute is not the real issue, this attribute is not valid until you start an acquisition. Remember that Atkpanel is polling ALL the attributes every 1 sec, this is why you get repeated error messages.
I suspect now a issue with windows only.