Authentication with Apple Developer Portal failed! #1220

igorcesarcode · 2022-07-19T23:44:48Z

Build/Submit details page URL

No response

Summary

I'm trying to do my first build on ios with eas.
But I'm having an error when logging in with apple id.

Even putting the code correctly shows an error.

Managed or bare?

Managed

Environment

expo-env-info 1.0.4 environment info:
System:
OS: macOS 12.4
Shell: 5.8.1 - /bin/zsh
Binaries:
Node: 16.15.0 - ~/.nvm/versions/node/v16.15.0/bin/node
Yarn: 1.22.18 - ~/.nvm/versions/node/v16.15.0/bin/yarn
npm: 8.5.5 - ~/.nvm/versions/node/v16.15.0/bin/npm
Watchman: 2022.06.27.00 - /usr/local/bin/watchman
Managers:
CocoaPods: 1.11.3 - /usr/local/bin/pod
SDKs:
iOS SDK:
Platforms: DriverKit 21.4, iOS 15.5, macOS 12.3, tvOS 15.4, watchOS 8.5
IDEs:
Android Studio: 2021.2 AI-212.5712.43.2112.8512546
Xcode: 13.4.1/13F100 - /usr/bin/xcodebuild
npmPackages:
expo: ~44.0.0 => 44.0.6
react: 17.0.1 => 17.0.1
react-dom: 17.0.1 => 17.0.1
react-native: 0.64.3 => 0.64.3
npmGlobalPackages:
expo-cli: 5.4.6
Expo Workflow: managed

VERSION
eas-cli/0.55.1 darwin-x64 node-v16.15.0

Error output

Authentication with Apple Developer Portal failed! Error: Error Description not available Code: -20528

Reproducible demo or steps to reproduce from a blank project

eas build -p ios --profile production

wkozyra95 · 2022-07-21T08:17:56Z

Was that just a transient issue or do you still experiencing that problem? Maybe try logging in to https://developer.apple.com/ and check if there is no policy change you need to accept. Did you try SMS option to validate the account?

igorcesarcode · 2022-07-21T11:53:07Z

@wkozyra95

1° Yes I am facing this problem and with that I am unable to create the build.

2° Yes, I went to developer.apple.com and confirmed that there were no changes to the terms

3° Yes, I tried both ways without success.

izaakrogan · 2022-08-18T07:03:17Z

@igorcesarcode did you find a solution? I'm facing the same issue

igorcesarcode · 2022-10-06T20:18:15Z

@izaakrogan Yes, I still have this problem, I ended up giving up on launching my app on the apple store, through EAS Build.

I migrated the project to react native cli

saikrishna6938 · 2022-11-28T03:38:36Z

I got this same issue, I changed my network and it worked for me.

igorcesarcode · 2022-11-29T14:02:40Z

For those looking for a solution, in the process the company I work for moved to the app center due to the difficulties of several of our devs not being able to connect to apple.

The tool is wonderful, but the small difficulties made it impossible to work with it.

dmitryame · 2023-02-04T19:17:12Z

I'm having this issue today, any resolution from previous failures?

Sidibedev · 2023-02-04T19:41:38Z

also having this issue. +1

dmitryame · 2023-02-04T19:44:43Z

https://stackoverflow.com/questions/75347609/eas-build-ios-failure-authentication-with-apple-developer-portal-failed/75347883#75347883
There are some reports that it started happening for some people. Looks like expo server side issue...

kev2010 · 2023-02-04T19:54:01Z

+1 Getting this error over and over:

Authentication with Apple Developer Portal failed!
    Error: Cookie not in this host's domain. Cookie:developer-mdn.apple.com Request:developer.apple.com

Lamonarch87 · 2023-02-04T20:02:48Z

Me too. Same issue after apple account maintenance.

Huguet57 · 2023-02-04T20:10:37Z

Same, seems like an Apple's maintenance issue

neypalma79 · 2023-02-04T20:17:55Z

Hi, is there any solution for this issue? Greetings

kristianhristov · 2023-02-04T20:20:51Z

+1

PSodor01 · 2023-02-04T20:23:01Z

+1

Lamonarch87 · 2023-02-04T20:27:20Z

#1672 this issue is open. Report there.

imarc7 · 2023-02-04T20:57:39Z

Having the same issue

addeelnayyer · 2023-02-04T21:01:22Z

Build worked perfect 4 hours ago. Now it is showing this error:

BerkeAras · 2023-02-04T21:15:02Z

Same issue

fipster-dev · 2023-02-04T21:21:04Z

+1 Same issue here

nickreese · 2023-02-04T21:21:29Z

Same issue

isabellahoch · 2023-02-04T21:26:04Z

having the same issue!

timlangner · 2023-02-04T22:08:00Z

Same here! I was able to build my app using EAS by selecting "No" for the "Do you want to log in to your Apple account?" question but submitting to the App Store is not possible right with this issue.

gharker · 2023-02-04T22:31:16Z

I'm having the same issue.

fipster-dev · 2023-02-05T11:31:03Z

Some work arounds also discussed in this open eas-cli issue

#1672

I can confirm that the hack here worked for me with eas build.

I've not tried eas submit yet though

ycaptain · 2023-02-05T14:41:09Z

Some work arounds also discussed in this open eas-cli issue

#1672

I can confirm that the hack here worked for me with eas build.

I've not tried eas submit yet though

Worked for me, thank you!

Sidibedev · 2023-02-05T15:10:09Z

I was able to build and submit it by pressing no when asking Do you want to log in to your Apple account?

clarkology56 · 2023-02-05T18:29:09Z

This worked for me - I chose to not sign into my apple account for the build. Then I downloaded the build from expo and submitted it via transporter to apple app store

lucidprojects · 2023-02-05T18:57:13Z

Also confirmed configuring appleId and ascAppId in eas.json makes it work as well. as detailed here

"submit": {
    "production": {
      "ios": {
        "appleId": "[email protected]",
        "ascAppId": "[Apple ID]"
      }
    }
  }

timlangner · 2023-02-05T20:37:12Z

Also confirmed configuring appleId and ascAppId in eas.json makes it work as well. as detailed here
"submit": {
    "production": {
      "ios": {
        "appleId": "[email protected]",
        "ascAppId": "[Apple ID]"
      }
    }
  }

This works for me & is a good workaround for now. Don't forget to still select "No" when being asked if you want to log into your apple account.

ornakash · 2023-02-05T20:37:20Z

This is now fixed by the expo team. In order for it to work, all you have to do is update to the latest eas-cli. This should do it:

npm i -g eas-cli
Then build or submit you application to iOS.

eas build --platform ios --auto-submit
Of course you can ignore the --auto-submit.

danielricecodes · 2023-02-09T15:48:42Z

Upgrading eas-cli fixed it for me.

yarn global add eas-cli

I had to add this to app.json but after that, the build finished just fine.

"extra": {
  "eas": {
    "projectId": "<<MY PROJECT ID>>"
  }
},

ErnestCodes · 2023-02-10T15:07:03Z

upgrade the eas-cli. That should solve the problem

jeltehomminga · 2023-02-11T11:39:22Z

would be helpful it was showed in the error that it's needed to upgrade the eas-cli

ErionTp · 2023-02-15T09:37:56Z

My problem was resolved by upgrading eas-cli: npm install -g eas-cli

KeaganStevens · 2023-02-23T06:45:27Z

I have the same problem ,but I get a different error on the latest update.

Authentication with Apple Developer Portal failed!
Error: Apple Service Error -36607. Unable to sign you in to your Apple ID. Try again later. Learn more. Opens in a new window.

After retrying a few times yesterday and today, I logged onto appstore connect on my browser, and was then asked to recover my account. So I went through the process and changed my password. Tried EAS build again and still failed.
I have not tried the hack in #1672 .

EAS Version: eas-cli/3.6.1 win32-x64 node-v16.9.1

MaxAst · 2023-02-23T09:35:51Z

got the same issue as @KeaganStevens since today:

✖ Logging in...
Authentication with Apple Developer Portal failed!
    Error: Apple Service Error -36607. Unable to sign you in to your Apple ID. Try again later. <a target="_blank" 
    href="https://support.apple.com/kb/HT212522 ">Learn more.<span class="sr-only"> Opens in a new window.</span></a>

after getting the error, I do get the Apple ID verification code prompt on my apple devices though, so it might be that the CLI is not able to handle cases where 2fa is required.

eas-cli/3.6.1 darwin-arm64 node-v18.12.1

jan-karnik · 2023-02-23T16:41:38Z

Got it working by installing the new 3.7.0 version. Now it prompts you for the 2fa code

eas-cli/3.7.0 darwin-arm64 node-v16.15.0

67millwood · 2023-02-23T18:02:10Z

got the same issue as @KeaganStevens since today:
✖ Logging in...
Authentication with Apple Developer Portal failed!
    Error: Apple Service Error -36607. Unable to sign you in to your Apple ID. Try again later. <a target="_blank" 
    href="https://support.apple.com/kb/HT212522 ">Learn more.<span class="sr-only"> Opens in a new window.</span></a>
after getting the error, I do get the Apple ID verification code prompt on my apple devices though, so it might be that the CLI is not able to handle cases where 2fa is required.

eas-cli/3.6.1 darwin-arm64 node-v18.12.1

also cannot get it to work today. tried eas-cli 3.5.2....tried 3.7....no dice. reset keychain...trusted devices fire up a 2fa code but the terminal has crashed out so cannot enter it anywhere. also the 2fa prompt is showing 'null null' above the 6 digit code...if that means something to someone out there.

jpatricksweeney · 2023-02-23T18:47:19Z

I'm getting the same error as @KeaganStevens

eas-cli/3.7.0 darwin-arm64 node-v16.13.1

cdosborn · 2023-02-23T19:13:07Z

See this issue for updates: #1714

kenorvick · 2023-03-07T17:31:21Z

I am working with an old expo project but was able to get everything working using the following to build an ipa:

(Not sure if needed but is what I did on the final success) Removed and re-added all files within: /Users/{yourusername}/.app-store/auth/
With latest version of eas-cli: eas credentials
Selected no when asked to log into apple developer account
Select Manage everything needed to build your project
Select All: Set up all the required credentials to build your project
When prompted to log into apple account, now log in
Generate all new certificates and provisioning profiles
Now run eas build -p ios

Hope this helps. I went through all previous suggestions before such as changing ignoreErrors:true shown above in a previous thread so it could have been a combination

patrinoua · 2023-03-22T01:39:02Z

Running everything @kenorvick suggested resolved the issue for me.

The cookies were expired and the provisional profile so
eas credentials was the magic command to renew them.

Thanks!

monkeyK1n9 · 2023-03-29T11:53:46Z

I had the same issue and eas could not even identify my developer team. Deleting the cookie file solved the issue. I was prompt to login again at the build/submit and it worked fine.

paulosabayomi · 2023-05-31T16:18:09Z

I had the same issue and I fixed it after I downgraded node to the latest LTS version - currently version 18

DaatKruby · 2023-07-07T22:03:55Z

I'm having this issue

paulosabayomi · 2023-07-07T23:35:51Z

@DaatKruby I had the same issue and it was because of my node version, if you are using a PC that supports nvm

first check your node version if it is higher that version 18, downgrade it to version 18 using nvm use v18.x.x command and you could also choose a lower version than version 18.x.x

ghost · 2024-01-12T09:36:42Z

Personally, I was using SSH through a VPN. Instead i went on the Mac and used "eas credentials" there, and it worked.

So i guess turn off your VPN and SSH.

dolapo-oluremi · 2024-02-13T21:46:02Z

Also confirmed configuring appleId and ascAppId in eas.json makes it work as well. as detailed here
"submit": {
    "production": {
      "ios": {
        "appleId": "[email protected]",
        "ascAppId": "[Apple ID]"
      }
    }
  }

works!

Noitidart · 2024-03-09T19:13:11Z

Thanks @dolapo-oluremi that worked for me too!

MarkPopovich · 2024-03-16T21:02:42Z

Had this problem today.

After trying many of the options here, it turned out to be due to the fact that I was ssh'ed into my macbook pro via my windows desktop.

After trying the exact same build command on directly on my macbook, 2FA kicked in and I was able to log in and start the build immediately.

michel-reyes · 2024-11-07T05:09:09Z

After try all the solutions provided here and more, I ended up:

create anew user profile on my Mac and that works
I tracked the keys added to my Mac keychain
I returned to my previous user (the one with the issue)
Go to Mac keychain app
search for this terms and delete the entries
- (private and public key)
- handoff-own-encryption-key
- deliver.[your Apple ID here]
Go to Terminal and continue using that command that fail, should work

lewisdonovan · 2024-11-21T10:07:59Z

Updating eas-cli and restarting my machine worked for me 🤷🏻‍♂️

igorcesarcode added the needs review Issue is ready to be reviewed by a maintainer label Jul 19, 2022

wkozyra95 removed the needs review Issue is ready to be reviewed by a maintainer label Jul 21, 2022

dsokal assigned EvanBacon Jul 29, 2022

dsokal added needs review Issue is ready to be reviewed by a maintainer eas build labels Aug 12, 2022

igorcesarcode closed this as completed Nov 29, 2022

MaxAst mentioned this issue Feb 23, 2023

Authentication with Apple Developer Portal failed! [Error -36607] #1714

Closed

Authentication with Apple Developer Portal failed! #1220

Authentication with Apple Developer Portal failed! #1220

Comments

igorcesarcode commented Jul 19, 2022

Build/Submit details page URL

Summary

Managed or bare?

Environment

Error output

Reproducible demo or steps to reproduce from a blank project

wkozyra95 commented Jul 21, 2022

igorcesarcode commented Jul 21, 2022

izaakrogan commented Aug 18, 2022

igorcesarcode commented Oct 6, 2022

saikrishna6938 commented Nov 28, 2022

igorcesarcode commented Nov 29, 2022

dmitryame commented Feb 4, 2023

Sidibedev commented Feb 4, 2023

dmitryame commented Feb 4, 2023

kev2010 commented Feb 4, 2023

Lamonarch87 commented Feb 4, 2023

Huguet57 commented Feb 4, 2023 • edited Loading

neypalma79 commented Feb 4, 2023

kristianhristov commented Feb 4, 2023

PSodor01 commented Feb 4, 2023

Lamonarch87 commented Feb 4, 2023

imarc7 commented Feb 4, 2023

addeelnayyer commented Feb 4, 2023

BerkeAras commented Feb 4, 2023

fipster-dev commented Feb 4, 2023

nickreese commented Feb 4, 2023

isabellahoch commented Feb 4, 2023

timlangner commented Feb 4, 2023

gharker commented Feb 4, 2023

fipster-dev commented Feb 5, 2023 • edited Loading

ycaptain commented Feb 5, 2023

Sidibedev commented Feb 5, 2023

clarkology56 commented Feb 5, 2023

lucidprojects commented Feb 5, 2023 • edited Loading

timlangner commented Feb 5, 2023

ornakash commented Feb 5, 2023

danielricecodes commented Feb 9, 2023 • edited Loading

ErnestCodes commented Feb 10, 2023

jeltehomminga commented Feb 11, 2023

ErionTp commented Feb 15, 2023

KeaganStevens commented Feb 23, 2023

MaxAst commented Feb 23, 2023 • edited Loading

jan-karnik commented Feb 23, 2023

67millwood commented Feb 23, 2023 • edited Loading

jpatricksweeney commented Feb 23, 2023 • edited Loading

cdosborn commented Feb 23, 2023

kenorvick commented Mar 7, 2023

patrinoua commented Mar 22, 2023

monkeyK1n9 commented Mar 29, 2023

paulosabayomi commented May 31, 2023

DaatKruby commented Jul 7, 2023

paulosabayomi commented Jul 7, 2023

ghost commented Jan 12, 2024

dolapo-oluremi commented Feb 13, 2024

Noitidart commented Mar 9, 2024

MarkPopovich commented Mar 16, 2024

michel-reyes commented Nov 7, 2024

lewisdonovan commented Nov 21, 2024

Huguet57 commented Feb 4, 2023 •

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fipster-dev commented Feb 5, 2023 •

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lucidprojects commented Feb 5, 2023 •

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danielricecodes commented Feb 9, 2023 •

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MaxAst commented Feb 23, 2023 •

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67millwood commented Feb 23, 2023 •

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jpatricksweeney commented Feb 23, 2023 •

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