EAS not updating production app

[sirusbaladi]

Build/Submit details page URL

No response

Summary

App stopped receiving updates, even though branch, channel, and runtime version is correctly configured.

Managed or bare?

Managed

Environment

expo-env-info 1.2.0 environment info:
System:
OS: Windows 10 10.0.19045
Binaries:
Node: 20.11.0 - C:\Program Files\nodejs\node.EXE
npm: 10.2.4 - C:\Program Files\nodejs\npm.CMD
IDEs:
Android Studio: AI-221.6008.13.2211.9477386
npmPackages:
expo: ^48.0.21 => 48.0.21
react: 18.2.0 => 18.2.0
react-dom: 18.2.0 => 18.2.0
react-native: 0.71.14 => 0.71.14
react-native-web: ~0.18.7 => 0.18.12
Expo Workflow: managed

Didn't find any issues with the project!

Error output

No response

Reproducible demo or steps to reproduce from a blank project

Here is the configuration:

From app.config.js

eas.js

from the deployment tab (the update is found)

the update tab:

As you can see: branch, channel, runtime version all correspond.
I have absolutely no idea why this not work. It was working before!

The app is currently installed on my device through app store.

App.js
{ "dependencies": { "@config-plugins/react-native-branch": "5.0.0", "@expo/vector-icons": "^13.0.0", "@gorhom/bottom-sheet": "^4.4.5", "@gorhom/portal": "^1.0.14", "@react-native-async-storage/async-storage": "1.17.11", "@react-native-community/datetimepicker": "6.7.3", "@react-native-firebase/app": "^18.0.0", "@react-native-firebase/auth": "^18.0.0", "@react-native-firebase/crashlytics": "^18.0.0", "@react-native-firebase/firestore": "^18.0.0", "@react-native-firebase/functions": "^18.0.0", "@react-native-firebase/perf": "^18.0.0", "@react-native-firebase/storage": "^18.0.0", "@react-navigation/bottom-tabs": "^6.5.7", "@react-navigation/material-top-tabs": "^6.6.2", "@react-navigation/native": "^6.1.6", "@react-navigation/native-stack": "^6.9.12", "@react-navigation/stack": "^6.3.16", "expo": "^48.0.21", "expo-blur": "~12.2.2", "expo-build-properties": "~0.6.0", "expo-constants": "~14.2.1", "expo-contacts": "~12.0.1", "expo-dev-client": "~2.2.1", "expo-font": "~11.1.1", "expo-haptics": "~12.2.1", "expo-image": "~1.0.2", "expo-image-manipulator": "~11.1.1", "expo-image-picker": "~14.1.1", "expo-linking": "~4.0.1", "expo-location": "~15.1.1", "expo-media-library": "~15.2.3", "expo-notifications": "~0.18.1", "expo-splash-screen": "~0.18.2", "expo-updates": "~0.16.4", "expo-web-browser": "~12.1.1", "libphonenumber-js": "^1.10.56", "mixpanel-react-native": "^2.4.0", "react": "18.2.0", "react-dom": "18.2.0", "react-hook-form": "^7.43.1", "react-native": "0.71.14", "react-native-animated-pagination-dots": "^0.1.73", "react-native-branch": "^5.4.0", "react-native-elements": "^3.4.3", "react-native-gesture-handler": "~2.9.0", "react-native-keyboard-aware-scroll-view": "^0.9.5", "react-native-mmkv": "^2.12.1", "react-native-pager-view": "6.1.2", "react-native-popup-menu": "^0.16.1", "react-native-reanimated": "~2.14.4", "react-native-safe-area-context": "4.5.0", "react-native-screens": "~3.20.0", "react-native-svg": "13.4.0", "react-native-tab-view": "^3.5.1", "react-native-vision-camera": "^3.8.2", "react-native-web": "~0.18.7", "rive-react-native": "^6.2.3", "thumbhash": "^0.1.1" }, "devDependencies": { "@babel/core": "^7.19.3", "eslint": "^8.35.0", "eslint-config-airbnb": "^19.0.4", "eslint-plugin-import": "^2.27.5", "eslint-plugin-jsx-a11y": "^6.7.1", "eslint-plugin-react": "^7.32.2", "eslint-plugin-react-hooks": "^4.6.0", "eslint-plugin-react-native": "^4.0.0" }, "scripts": { "start": "expo start", "android": "expo start --android", "ios": "expo start --ios", "web": "expo start --web" }, "resolutions": { "expo/expo-asset": "8.9.1" }, "version": "1.0.0", "private": true, "name": "APPNAME" }

full app.config.js
`const IS_DEV = process.env.APP_VARIANT === "development";

export default {
jsEngine: "hermes",
name: APPNAME,
scheme: APPNAME,
slug: "APPNAME",
version: "1.0.1",
orientation: "portrait",
icon: IS_DEV ? "./app/assets/iconDev.png" : "./app/assets/icon.png",
userInterfaceStyle: "light",
splash: {
image: "./app/assets/splash.png",
resizeMode: "contain",
backgroundColor: "#ffffff",
},

updates: {
url: "https://u.expo.dev/private",
requestHeaders: {
"expo-platform": "ios",
"expo-runtime-version": "1.0.0",
"expo-channel-name": "production",
},
},
runtimeVersion: {
policy: "sdkVersion",
},

assetBundlePatterns: ["**/*"],
ios: {
supportsTablet: false,
buildNumber: "3",
bundleIdentifier:REMOVED,
googleServicesFile: IS_DEV
? "./GoogleService-Info-Dev.plist"
: "./GoogleService-Info.plist",
infoPlist: {
UIBackgroundModes: ["remote-notification"],
branch_universal_link_domains: [
REMOVED
],
branch_key: {
REMOVED
},
},
associatedDomains: [
REMOVED
],
},
android: {
adaptiveIcon: {
foregroundImage: IS_DEV
? "./app/assets/adaptive-icon-dev.png"
: "./app/assets/adaptive-icon.png",
backgroundColor: "#FFFFFF",
},
googleServicesFile: IS_DEV
? "./google-services-dev.json"
: "./google-services.json",
package:REMOVED
},
web: {
favicon: "./app/assets/favicon.png",
},
extra: {
eas: {
projectId: REMOVED",
},
},
owner: "sirusbaladi",
plugins: [
"@react-native-firebase/app",
"@react-native-firebase/auth",
"@react-native-firebase/perf",
"@react-native-firebase/crashlytics",
[
"expo-contacts",
{
contactsPermission: "Allow REMOVED to access your contacts.",
},
],
[
"@config-plugins/react-native-branch",
{
apiKey: REMOVED,
iosAppDomain: "REMOVED
},
],
[
"expo-build-properties",
{
ios: {
useFrameworks: "static",
deploymentTarget: "14.0",
},
},
],
[
"expo-image-picker",
{
photosPermission:
"The app accesses your photos to let you share them with your friends.",
},
],
[
"react-native-vision-camera",
{
cameraPermissionText:
"REMOVEDneeds access to your Camera to let you share pics with your friends.",

    enableMicrophonePermission: true,
    microphonePermissionText:
      "$REMOVEDneeds access to your Microphone to let your record videos for your friends.",
  },
],
[
  "expo-media-library",
  {
    photosPermission: "Allow $(PRODUCT_NAME) to access your photos.",
    savePhotosPermission: "Allow $(PRODUCT_NAME) to save photos.",
    isAccessMediaLocationEnabled: true,
  },
],

],
};
`

[sirusbaladi]

fixed by only having:
requestHeaders: {
"expo-channel-name": "production",
},

and 

runtimeVersion: {
policy: "appVersion",
},