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Bug: Exiting IrfanView when previewing image located inside archive crashes app #16216

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andrew-james-heard opened this issue Sep 18, 2024 · 8 comments
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bug Something isn't working 👀 needs - additional info Needs more information from the reporter

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@andrew-james-heard
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Description

open JPG within ZIP then exit -> immediate & silent crash
if I copy the JPG, then alt+cursor up, alt+cursor up, paste, then Enter/ Esc the viewer there is no problems i.e. the JPG is nothing special

Steps To Reproduce

  1. I have a ~600MB ZIP file
  2. selected & pressed Enter
  3. pressed Space to select folder inside
  4. press Enter
  5. there are 101 items in the ZIP
  6. one item is a 300KB JPG
  7. cursor right & press Enter to view JPG (without trouble) - is using IrfanView
  8. press Esc to exit
  9. immediate & silent crash
    It doesn't appear the log file shows anything of much use.

Requirements

Fix crash that occurs

Files Version

3.7.6

Windows Version

23H2

Log File

20240918 1543 debug.log

@andrew-james-heard andrew-james-heard added the bug Something isn't working 👀 label Sep 18, 2024
@yaira2
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yaira2 commented Sep 18, 2024

press Esc to exit

Esc to in Files?

@yaira2 yaira2 added the needs - additional info Needs more information from the reporter label Sep 18, 2024
@yaira2 yaira2 changed the title crash when exit JPG viewer inside ZIP file Bug: Exiting IrfanView when previewing image located inside archive crashes app Sep 18, 2024
@andrew-james-heard
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correct

enter ZIP > select/ open JPG with viewer > Esc is naturally assumed to return to Files, but crashes

I just confirmed, it works fine with Windows Explorer

@yaira2
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yaira2 commented Sep 18, 2024

Does closing the program normally also cause the issue?

@andrew-james-heard
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if I close the JPG viewer with alt+F4 or task swap back to Files Preview with alt+Tab, Files sometimes still crashes

@yaira2
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yaira2 commented Sep 19, 2024

Does this happen with any other viewer?

@andrew-james-heard
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The "Open with" sub-menu doesn't work for the JPG within a ZIP file, so I have no way of knowing. I can't see it has anything to do with the JPG viewer though.

@yaira2
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yaira2 commented Sep 19, 2024

Closing an external app shouldn't have anything to do with Files. I do wonder if the viewer tries to modify the file upon close. Can you try changing the default viewer from the Settings app?

@andrew-james-heard
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I changed the default app associated with JPG from IrfanView to GIMP, went thru the same procedure, clicked Enter on the JPG (within the ZIP) and 2s later, even before GIMP was stable, observed Files had silently disappeared from the taskbar.

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