Bug: Info pane doesn't adjust to size changes

[adamjameskramer]

Description

Preview panel dimensions wont change or move when clicking the slider. When you click from details to preview the entire window then crashes.

Steps To Reproduce

Open folders.

Requirements

• e.g. Fix crash that occurs when...

Files Version

3.7.6.0

Windows Version

10.0.19045.4894

User ID

files-community

Log File

debug.log

[Josh65-2201]

Thanks for the report, can you see if this is an issue in the preview version. https://files.community/download

[adamjameskramer]

@Josh65-2201 - When I download the Download Insider Preview (blue icon) the issue is fixed. It seems that some icons have vanishes. Also seems not to be crashing at the moment.

[Josh65-2201]

Try closing Files from the system tray and reopening

[adamjameskramer]

Issue continues.
"preview" mode - still crashed with no preview panel open.
debug.log

[Josh65-2201]

The crashing issue is being tracked in #16226. Are the toolbar buttons still missing for you?

[adamjameskramer]

Yes, those side buttons are still missing.
And when clicking to re-size the panel its locked and wont move.

[Josh65-2201]

Can you send a screenshot of the full window

[adamjameskramer]

See attached.

.

[yaira2]

Does reinstalling Files solve the issue?

[adamjameskramer]

Hi,
Stable - doesn't open files, screen shot attached.
Preview - seems to be working, when you open preview panel the program crashes.

[0x5bfa]

Can you attach and send your settings json file when that weird info pane rendering happened?

Also I'm seeing the crash log in your log file

System.ComponentModel.Win32Exception (31): An error occurred trying to start process 'the-pdf-file.pdf' with working directory 'C:\WINDOWS\system32'. A device attached to the system is not functioning.
   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
   at Files.App.Utils.Shell.LaunchHelper.<>c__DisplayClass3_0.<<HandleApplicationLaunch>b__0>d.MoveNext()

But I feel like this is caused by your previewer. What's previewer did you have installed? And can you try with other file types than pdf, such as docx and ai?

[adamjameskramer]

@0x5bfa - I don't have the log file, if you go back to the first comment - I had uploaded it. (https://github.com/user-attachments/files/17166894/debug.log)
Since uninstalled and re-installing its be corrected and no come back.

Stable - Crashes with other files too, ai and dwg.
debug.log

Previewer - currently working without issues.

[0x5bfa]

I'm seeing a bunch of crunches related to pdf only. Not to ai or dwg.
Which version of Files Preview (blue icon) do you use now?

[adamjameskramer]

Previewer - 3.7.9.0

[0x5bfa]

@yaira2 This means WinAppSdk 1.6 PR would fix this?

@adamjameskramer info pane works for you now? If not please send your Files settings json file.

[adamjameskramer]

@0x5bfa - the panel controls are back and working. Just the crashing issue is outstanding.

[yaira2]

This means WinAppSdk 1.6 PR would fix this?

v3.7.9 is WinAppSdk 1.6, in any event, we can close this issue considering the reported issue has been resolved.