Let Seer do more of your work in Sentry

[Dhrumil-Sentry]

TL;DR

• You already do a lot of manual work in Sentry (querying, investigation, triage)
• Seer already helps with issue RCA and fixes
• We’re experimenting with a new way to let Seer take on more of that work directly
• Looking for early volunteers willing to actively use it and give feedback - Just comment below or email [email protected] with your org slug.
• If you have access, press Cmd + / anywhere in Sentry to try it

The work you already do in Sentry

If you use Sentry regularly, a lot of your time goes into manual work:

• Running queries across issues, traces, and logs
• Reading issues and trace waterfalls to understand what’s happening
• Triaging many issues and identifying problematic releases
• Investigating error or latency spikes after deploys

This work is necessary, but time-consuming.

What Seer already does today

Seer already helps by automatically root causing issues and proposing fixes when possible.

This happens by default for many issues, without manual intervention.

What’s changing

We’re experimenting with a new way to interact with Seer that lets you direct it to take on more of this work.

Instead of manually driving every query or investigation, you can ask Seer to handle more of the analysis and triage inside Sentry.

The goal is to reduce time spent navigating data and stitching together answers.

The kinds of work Seer can do for you

With this new interaction UX, Seer can take on work you’d otherwise do manually across Sentry. You can ask follow up questions and steer it - It has access to several tools and knows how to work through your data in Sentry.

Querying and summarization

Seer can translate natural language questions into concrete queries, run them across your data, and summarize the results.

This saves you from manually constructing queries, iterating on filters, and interpreting charts.

Investigations

When you see a spike on a chart or receive an alert, you can ask Seer to investigate directly.

Seer will:

• identify the relevant time window
• inspect related issues, spans, and traces
• narrow down likely causes and outliers

This replaces a series of manual queries and correlation steps.

Triage and prioritization

You can ask Seer to help with triage decisions, such as identifying who has the most context to fix an issue.

Seer can use stack traces, error context, recent code changes to guide prioritization.

This is early, and not everything will work well yet. We want to understand where this clearly saves time versus where it doesn’t.

Looking for early volunteers

We’re looking for early volunteers who are willing to actively use this and give feedback, not just try it once.

This is best suited for folks who:

• Spend a lot of time manually querying, investigating or triaging in Sentry
• Are willing to tell us what’s helpful, confusing, or broken

How to get access and try it

If you’re interested:

• Comment on this discussion with your org slug, or
• Email us at [email protected]

Once you have access:

• Press Cmd + / anywhere in Sentry to open the Seer UI
• Use the Give Feedback button in the UI to send feedback as you use it

We’re especially interested in:

• Where this clearly saves you time
• Where you don’t trust the results
• What work you wish Seer would take on next

[cquanu]

Emailed

[Dhrumil-Sentry]

@cquanu You should have access now - Just use Cmd+/ on to access the UX - We'd love to hear any feedback 🙏

[alaney2]

would love to test

[Dhrumil-Sentry]

@alaney2 We've enabled this for your org - Cmd+ / on any Sentry page to access this ! Feedback much appreciated 🙏

[alaney2]

How does this work? I'm pressing Cmd / on https://athenahq.sentry.io/issues/ and not seeing anything

[Dhrumil-Sentry]

@alaney2 you org has disabled the ability to show Gen AI features - If you go to your org settings and enable this then Cmd + / will work

[alaney2]

awesome thank you!