You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
In several investigations, we have seen that merchants can show 200 responses to webhooks in their merchant dashboards, but these failed to create scheduled actions for asynchronous handling in Action Scheduler.
Event EV0676G554YSA2 which would have marked a submitted order as confirmed and moved the order from on-hold to processing is one such example.
Clearly this is difficult to reproduce, not neccesarily a bug and very dependent on the environment. Potentially though, logging the received webhook before attempting to set up the async handler, and possibly logging failures to create that handler, and returning error codes, will go a long way to making troubleshooting a little easier :)
The text was updated successfully, but these errors were encountered:
Describe the Bug
In several investigations, we have seen that merchants can show
200
responses to webhooks in their merchant dashboards, but these failed to create scheduled actions for asynchronous handling in Action Scheduler.Event
EV0676G554YSA2
which would have marked asubmitted
order asconfirmed
and moved the order fromon-hold
toprocessing
is one such example.Clearly this is difficult to reproduce, not neccesarily a bug and very dependent on the environment. Potentially though, logging the received webhook before attempting to set up the async handler, and possibly logging failures to create that handler, and returning error codes, will go a long way to making troubleshooting a little easier :)
The text was updated successfully, but these errors were encountered: