Commissioning was failed at the step “Connecting device to GHSAFM-3p-ecosystem...”

[GaiusJuliusCaesar]

I tried to commission a Nanoleaf light strip, it was successful on a Pixel mobile, but it was failed on other mobiles, the fail was at the step “Connecting device to GHSAFM-3p-ecosystem...”.

Here is the info:

GHSAFM-3p-ecosystem version: 1.4.2

device used to test:
Name: Nanoleaf Strip FB9-BE09
Model Number: NL68
Firmware Version: 3.5.41
Hardware Version: 4.1.8

Google Play Services version: com.google.android.gms.optional_home [234414042] [23.44.14 (100400-0)] [Download:0000025d/dl-Home.optional_234414100400.apk] [download:/Home.optional/234414100400:Home.optional:234414100400]

Phone logs: attachment

Device logs: not available

logs.txt

[pierredelisle]

From the log, we see that the first step of commissioning (to the local Android fabric) was successful:

12-01 15:47:56.293 11795 11795 I SetupDeviceViewModel: Commissioning completed successfully. [CONTEXT service_id=336 ]

GHSAFM then takes over to commission on its own fabric.
The logs show this:

12-01 15:47:59.756 12491 18886 D GHSAFM-3p-ecosystem-AppCommissioningService: *** onCommissioningRequested ***:
12-01 15:47:59.756 12491 18886 D GHSAFM-3p-ecosystem-AppCommissioningService: 	deviceDescriptor: deviceType [0] vendorId [4442] productId [68]
12-01 15:47:59.756 12491 18886 D GHSAFM-3p-ecosystem-AppCommissioningService: 	networkLocation: IP address toString() [/fd12:89d:1b85:1:f247:f37c:4584:3791] IP address hostAddress [fd12:89d:1b85:1:f247:f37c:4584:3791] port [5540]
12-01 15:47:59.756 12491 18886 D GHSAFM-3p-ecosystem-AppCommissioningService: 	passCode [68294250]
12-01 15:47:59.760 12491 12491 D GHSAFM-3p-ecosystem-AppCommissioningService$onCommissioningRequested: Commissioning: App fabric -> ChipClient.establishPaseConnection(): deviceId [9014200921779735237]
...
12-01 15:50:01.684 12491 18402 D GHSAFM-3p-ecosystem-BaseCompletionListener: BaseCompletionListener onStatusUpdate(): status [1]
...
12-01 15:50:01.685 12491 18402 D GHSAFM-3p-ecosystem-BaseCompletionListener: BaseCompletionListener onPairingComplete(): code [50]
...
12-01 15:50:01.688 12491 12491 E GHSAFM-3p-ecosystem-AppCommissioningService$onCommissioningRequested: onCommissioningRequested() failed
12-01 15:50:01.688 12491 12491 E GHSAFM-3p-ecosystem-AppCommissioningService$onCommissioningRequested: java.lang.IllegalStateException: Pairing failed with error code [50]

So the pairing failed with error code [50].

From https://github.com/project-chip/connectedhomeip/blob/master/docs/ERROR_CODES.md, we see that this is a timeout issue.

| 50 | 0x32 | CHIP_ERROR_TIMEOUT |

Not clear why it's not getting a reply back from the device without the device logs.

[GaiusJuliusCaesar]

Hi Pierre,

Thanks for your reply, since nanoleaf's device cannot capture logs currently, I redo it with other device, here are the info and logs:

GHSAFM-3p-ecosystem version: 1.4.2

device used to test:
Chip: Telink TLSR9218
Firmware Version: Zephyr OS build zephyr-v3.3.0-3847-ge8491283bb05
Matter v1.1

Google Play Services version: com.google.android.gms.optional_home [234523042] [23.45.23 (100400-0)] [Download:0000026b/dl-Home.optional_234523100400.apk] [download:/Home.optional/234523100400:Home.optional:234523100400]

Phone logs: attachment
phone_log.txt

Device logs: attachment
telink commission failed.txt