Overview
If you use browser navigation like (refresh, forward and backward) while in the letter generator, the app forgets all your previous answers. And because it uses your previous answers to determine the flow and eventually to form the letter, the app breaks and shows a blank white page.
We should
a) warn users not to use browser navigation like (refresh, forward and backward) while in the letter generator before they start #1152
b) if a user does refresh, we should show a little Oops reminder (similar to the #1136, but smaller) reminding the user not to use browser navigation #1153
Action Items
Resources/Notes
Overview
If you use browser navigation like (refresh, forward and backward) while in the letter generator, the app forgets all your previous answers. And because it uses your previous answers to determine the flow and eventually to form the letter, the app breaks and shows a blank white page.
We should
a) warn users not to use browser navigation like (refresh, forward and backward) while in the letter generator before they start #1152
b) if a user does refresh, we should show a little Oops reminder (similar to the #1136, but smaller) reminding the user not to use browser navigation #1153
Action Items
Resources/Notes