ordhook service always stopped running [ERRO Unable to retrieve backward traversal result for inscription]

[soliman9]

I'm running ordhook as a service that it connects to a local bitcoin node to sync its data. The service run for some time then it suddenly stops with the following error message.

Here's the command used to start the service:
ordhook service start --config-path=./Ordhook.toml

The service is running on an Ubuntu OS VM with 8 CPUs, 16 GB RAM, 1 TB SSD. Also the bitcoind node is running on the same VM.

Jun 28 21:11:27.728 INFO Inscription 15738db301d227969b4f6e0ec8602044c4cc7d6904552f4dad5fafada27270eai0 (#139528) detected on Satoshi 288500992160301 (block #777201, 653 transfers)
Jun 28 21:11:27.729 INFO Inscription 5cea8027313fb590807810960d1f74ccd853b839b35aaffe1793119f124e697ci0 (#139529) detected on Satoshi 1652929295650008 (block #777201, 77 transfers)
Jun 28 21:11:27.730 ERRO Unable to retrieve backward traversal result for inscription 0xba9dd7b6201ad86a04ef19fa5378e9a70d5c09e90575416c4d31debe52957129
Jun 28 21:11:27.865 WARN Unable to find block #769886, will retry in 2.182s
Jun 28 21:11:27.873 WARN Unable to find block #554424, will retry in 2.43s
Jun 28 21:11:27.918 WARN Unable to find block #745386, will retry in 2.384s

[rafaelcr]

@soliman9 it looks like the hord.rocksdb state is corrupted in your setup... can you try downloading a new one from https://archive.hiro.so/mainnet/ordhook/ and trying again?

[soliman9]

@soliman9 it looks like the hord.rocksdb state is corrupted in your setup... can you try downloading a new one from https://archive.hiro.so/mainnet/ordhook/ and trying again?

@rafaelcr Can I instead sync it locally?

[rafaelcr]

Sure, just clear the hord.rocksdb directory and any sqlite files and run service start