Issues with email campaign Noptin

[nicole-nl-2025]

Hello,

Please take a look at this screen video to see the issues we are facing after sending out emails via Noptin.
https://www.loom.com/share/d3ccd42103d845d78d798707515a2117?sid=ec1a97e1-22fa-40fe-abd3-6e3243b6f9a0

Hope you can get back to me with a solution.

Thank you!
Nicole

[picocodes]

Hi @nicole-nl-2025,

The emails are being sent slowly because Noptin is currently using WP Cron to handle email sending. You can significantly improve delivery speed by setting up an external cron job. Here’s a step-by-step guide: How to set up an external cron job in WordPress.

As for the email address that seems to be opening the same campaign many times, this often happens when the address belongs to a mailing list. Some organizations use a single email address that automatically forwards messages to all members of the team. In that case, each person who opens the email will appear as multiple opens under the same address. Currently, Noptin logs every open, even from the same recipient. In a future update, we plan to adjust this so that each recipient’s open is only logged once, making reports easier to read.

Hope this helps clarify things!

[nicole-nl-2025]

Hello,

We have sent a new email with Noptin, but again a lot of opens. We did a test with one of our own email addresses, and it said it was opened, while it clearly wasn't opened. How can that be explained?

[scrobbleme]

Hello,

We have sent a new email with Noptin, but again a lot of opens. We did a test with one of our own email addresses, and it said it was opened, while it clearly wasn't opened. How can that be explained?

"Opens" can also happen because of security systems (mostly in business environments).
The system is opening links in emails and scanning the site for issues...

Typical behavior of this

• "Confirm" / "Deny" links are triggered automatically from emails (that's why some pages still have an extra confirm button)
• "Login" links are already invalidated
• A token from a link is already invalidated