diff --git a/apps/server/src/modules/server/api/dto/config.response.ts b/apps/server/src/modules/server/api/dto/config.response.ts
index db9751b6289..98e1b4c153a 100644
--- a/apps/server/src/modules/server/api/dto/config.response.ts
+++ b/apps/server/src/modules/server/api/dto/config.response.ts
@@ -8,6 +8,9 @@ export class ConfigResponse {
 	@ApiProperty()
 	ACCESSIBILITY_REPORT_EMAIL: string;
 
+	@ApiProperty()
+	SC_CONTACT_EMAIL: string;
+
 	@ApiProperty()
 	FEATURE_NEW_SCHOOL_ADMINISTRATION_PAGE_AS_DEFAULT_ENABLED: boolean;
 
@@ -232,6 +235,7 @@ export class ConfigResponse {
 
 	constructor(config: ServerConfig) {
 		this.ACCESSIBILITY_REPORT_EMAIL = config.ACCESSIBILITY_REPORT_EMAIL;
+		this.SC_CONTACT_EMAIL = config.SC_CONTACT_EMAIL;
 		this.ADMIN_TABLES_DISPLAY_CONSENT_COLUMN = config.ADMIN_TABLES_DISPLAY_CONSENT_COLUMN;
 		this.ALERT_STATUS_URL = config.ALERT_STATUS_URL;
 		this.CALENDAR_SERVICE_ENABLED = config.CALENDAR_SERVICE_ENABLED;
diff --git a/apps/server/src/modules/server/api/test/server.api.spec.ts b/apps/server/src/modules/server/api/test/server.api.spec.ts
index 7709c80be0e..7d8788c7394 100644
--- a/apps/server/src/modules/server/api/test/server.api.spec.ts
+++ b/apps/server/src/modules/server/api/test/server.api.spec.ts
@@ -92,6 +92,7 @@ describe('Server Controller (API)', () => {
 				'ROCKETCHAT_SERVICE_ENABLED',
 				'SC_THEME',
 				'SC_TITLE',
+				'SC_CONTACT_EMAIL',
 				'TRAINING_URL',
 				'TEACHER_STUDENT_VISIBILITY__IS_CONFIGURABLE',
 				'TEACHER_STUDENT_VISIBILITY__IS_ENABLED_BY_DEFAULT',
diff --git a/apps/server/src/modules/server/server.config.ts b/apps/server/src/modules/server/server.config.ts
index b73935f0293..9086bbfd07d 100644
--- a/apps/server/src/modules/server/server.config.ts
+++ b/apps/server/src/modules/server/server.config.ts
@@ -82,6 +82,7 @@ export interface ServerConfig
 	SC_DOMAIN: string;
 	HOST: string;
 	ACCESSIBILITY_REPORT_EMAIL: string;
+	SC_CONTACT_EMAIL: string;
 	ADMIN_TABLES_DISPLAY_CONSENT_COLUMN: boolean;
 	ALERT_STATUS_URL: string | null;
 	CALENDAR_SERVICE_ENABLED: boolean;
@@ -131,6 +132,7 @@ export interface ServerConfig
 
 const config: ServerConfig = {
 	ACCESSIBILITY_REPORT_EMAIL: Configuration.get('ACCESSIBILITY_REPORT_EMAIL') as string,
+	SC_CONTACT_EMAIL: Configuration.get('SC_CONTACT_EMAIL') as string,
 	ADMIN_TABLES_DISPLAY_CONSENT_COLUMN: Configuration.get('ADMIN_TABLES_DISPLAY_CONSENT_COLUMN') as boolean,
 	ALERT_STATUS_URL:
 		Configuration.get('ALERT_STATUS_URL') === null
diff --git a/config/default.schema.json b/config/default.schema.json
index 9b286223b19..086aadf80ae 100644
--- a/config/default.schema.json
+++ b/config/default.schema.json
@@ -1184,6 +1184,11 @@
 			"default": "/login",
 			"description": "Determines the url to be redirected to when the user is not authenticated"
 		},
+		"SC_CONTACT_EMAIL": {
+			"type": "string",
+			"default": "ticketsystem@dbildungscloud.de",
+			"description": "Email address used for contacting"
+		},
 		"ACCESSIBILITY_REPORT_EMAIL": {
 			"type": "string",
 			"default": "dbildungscloud@dataport.de",
diff --git a/test/services/helpdesk/index.test.js b/test/services/helpdesk/index.test.js
index f344cec0df9..03437c4c76e 100644
--- a/test/services/helpdesk/index.test.js
+++ b/test/services/helpdesk/index.test.js
@@ -135,9 +135,9 @@ describe('helpdesk service', function test() {
 		const mailService = new MockMailService();
 		app.use('/mails', mailService);
 		const tempScTheme = Configuration.get('SUPPORT_PROBLEM_EMAIL_ADDRESS');
-		Configuration.set('SUPPORT_PROBLEM_EMAIL_ADDRESS', 'nbc-support@netz-21.de');
+		Configuration.set('SUPPORT_PROBLEM_EMAIL_ADDRESS', 'ticketsystem@niedersachsen.support');
 		await helpdeskService.create(postBody, { account: { userId: '0000d213816abba584714c0a' } });
-		expect(mailService.create.firstArg.email).to.equal('nbc-support@netz-21.de');
+		expect(mailService.create.firstArg.email).to.equal('ticketsystem@niedersachsen.support');
 		Configuration.set('SUPPORT_PROBLEM_EMAIL_ADDRESS', tempScTheme);
 	});
 
@@ -169,10 +169,13 @@ describe('helpdesk service', function test() {
 		const mailService = new MockMailService();
 		app.use('/mails', mailService);
 		const tempScTheme = Configuration.get('SUPPORT_WISH_EMAIL_ADDRESS');
-		Configuration.set('SUPPORT_WISH_EMAIL_ADDRESS', 'nbc-wunsch@netz-21.de,ticketsystem@dbildungscloud.de');
+		Configuration.set(
+			'SUPPORT_WISH_EMAIL_ADDRESS',
+			'ticketsystem@niedersachsen.support,ticketsystem@dbildungscloud.de'
+		);
 		await helpdeskService.create(postBody, { account: { userId: '0000d213816abba584714c0a' } });
 		expect(mailService.create.args.length).to.equal(2);
-		expect(mailService.create.args[0][0].email).to.equal('nbc-wunsch@netz-21.de');
+		expect(mailService.create.args[0][0].email).to.equal('ticketsystem@niedersachsen.support');
 		expect(mailService.create.args[1][0].email).to.equal('ticketsystem@dbildungscloud.de');
 		Configuration.set('SUPPORT_WISH_EMAIL_ADDRESS', tempScTheme);
 	});