[Bug]: shaky interface?

[Monique198]

Description

the program is jumping on the screen

Purpose

No response

Use-case

No response

Is your feature request related to a problem?

No response

Is your feature request related to a JASP module?

No response

Describe the solution you would like

No response

Describe alternatives that you have considered

No response

Additional context

No response

[boutinb]

@Monique198 Without further details of your problem, we can't help you.

[EJWagenmakers]

But I recall we had another user reporting a similar issue, right?

[Monique198]

I can not get in the tabs when I press them. On Mon, Jan 13, 2025 at 7:00 AM Monique Marshall < ***@***.***> wrote:

…

I attached a video because I can’t explain it been a whole day wasting to get this to work redownloaded it 8 times On Mon, Jan 13, 2025 at 4:28 AM EJ ***@***.***> wrote: > But I recall we had another user reporting a similar issue, right? > > — > Reply to this email directly, view it on GitHub > <#3124 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BONX7VZPUVBXQS2OQEB3MA32KOBMFAVCNFSM6AAAAABVBUVBESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOBWGU4TKNRUHA> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

[tomtomme]

@Monique198
Can you check if this may be a duplicate of those?
#3006
#2994
#2962

the last one shows the "jumping" as a video. Its like the jasp window is shaking. If so you maybe could give us these details:

[Monique198]

Somewhat yes but can not even get in to the 3 blue bar tab to check I can’t press any tab it stays in the home screen

…

On Mon, Jan 13, 2025 at 8:21 AM Thomas Langkamp ***@***.***> wrote: @Monique198 <https://github.com/Monique198> Can you check if this may be a duplicate of those? #3006 <#3006> #2994 <#2994> #2962 <#2962> the last one shows the "jumping" as a video. Its like the jasp window is shaking. If so you maybe could give us these details: grafik.png (view on web) <https://github.com/user-attachments/assets/2c0d74ce-666d-40b1-882c-d4e5b12190e8> — Reply to this email directly, view it on GitHub <#3124 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BONX7VZAGJH7IQKFCVIDAMT2KO4XBAVCNFSM6AAAAABVBUVBESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOBXGA4TCMBQGA> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[tomtomme]

ok then. Did the program work in the past? Or did you just install? Also did you try a reboot then?
Also we need to know which way you installed, see:

If you can tell, then you could try another install method. I am guessing here that you use windows... we really need much more info about your system and your situation.

[Monique198]

I installed by putting in the commands on jasp @Penguin through Linux on my settings and yes this is the first time I ever use this program I have a hp chrome book x360 how do I do a reboot

…

On Mon, Jan 13, 2025 at 10:41 AM Thomas Langkamp ***@***.***> wrote: ok then. Did the program work in the past? Or did you just install? Also did you try a reboot then? Also we need to know which way you installed, see: grafik.png (view on web) <https://github.com/user-attachments/assets/7274429c-134b-4463-ae85-5baa81b5fa24> If you can tell, then you could try another install method. — Reply to this email directly, view it on GitHub <#3124 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BONX7V6CHP5JIRGBU25P6SL2KPNBPAVCNFSM6AAAAABVBUVBESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOBXGQ3DMMRVGQ> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Monique198]

Yes I did reboot the computer deleted jasp and reinstalled it a couple times. On Mon, Jan 13, 2025 at 10:47 AM Monique Marshall < ***@***.***> wrote:

…

I installed by putting in the commands on jasp @Penguin through Linux on my settings and yes this is the first time I ever use this program I have a hp chrome book x360 how do I do a reboot On Mon, Jan 13, 2025 at 10:41 AM Thomas Langkamp ***@***.***> wrote: > ok then. Did the program work in the past? Or did you just install? Also > did you try a reboot then? > Also we need to know which way you installed, see: > grafik.png (view on web) > <https://github.com/user-attachments/assets/7274429c-134b-4463-ae85-5baa81b5fa24> > > If you can tell, then you could try another install method. > > — > Reply to this email directly, view it on GitHub > <#3124 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BONX7V6CHP5JIRGBU25P6SL2KPNBPAVCNFSM6AAAAABVBUVBESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKOBXGQ3DMMRVGQ> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

[tomtomme]

There are many models of the "hp chromebook x360", see https://geizhals.de/?fs=HP+Chromebook+x360&hloc=at&hloc=de

So which generation do you have? Or more importantly, how much RAM does your system have and how old is it? Because it seems that this chromebook may
a) be underpowered with possibly only 4GB of RAM or
b) maybe too old to handle linux and jasp well

[Mystic11z]

I am also experiencing the same issue on a Samsung Chromebook, notebook model XE521QAB. Version 126.0.6478.261 (Official Build) (64-bit).
I manually open it in safe graphics mode and experienced the same thing. The screen would shake and nothing was responding to clicks without tampering. If I clicked on a tab and then expanded the window, it would move to whatever I clicked. Doing this slow method I turned off safe graphics mode. I then launched it by clicking the icon with no response. A manual start gave an error code in penguin and I will attach that image. I also have video of the app shaking. I have also uninstalled and reinstalled Linux and JASP.

Screen.recording.2025-01-16.6.06.18.PM.webm

I have previously run JASP on this laptop with no issue before so this must be tied to the latest update or two.

[shun2wang]

Hi @Mystic11z I would like to know your screen parameters: size, resolution (e.g. 1920*1080) and the current JASP scaling settings, which you can find in the JASP GUI settings.The console information isn't very helpful for this case.