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Similar issue to my Dolby Atmos ticket, the video file shows as HDR10 with Media Info app and with the Plex metadata but Plex Utill is only adding the regular HDR icon
[2023-06-28 22:04:49,555] - [plex-utills] - [INFO] - Avatar: The Way of Water is not in database, skip media info scan is false
[2023-06-28 22:04:49,555] - [plex-utills] - [INFO] - Avatar: The Way of Water is not in database, skip media info scan is false
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - Scanning /films/CE_CACHEDEV1_DATA/Video/Movies/4K/Avatar The Way of Water (2022).mkv
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - Scanning /films/CE_CACHEDEV1_DATA/Video/Movies/4K/Avatar The Way of Water (2022).mkv
[2023-06-28 22:04:49,556] - [plex-utills] - [ERROR] - can not scan Avatar: The Way of Water reverting to plex metadata
[2023-06-28 22:04:49,556] - [plex-utills] - [ERROR] - can not scan Avatar: The Way of Water reverting to plex metadata
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - /tmp/5d7768ba96b655001fdc0408_poster.png
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - /tmp/5d7768ba96b655001fdc0408_poster.png
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - Avatar: The Way of Water 4K HDR10 (HEVC Main 10) English (TRUEHD 7.1)
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - Avatar: The Way of Water 4K HDR10 (HEVC Main 10) English (TRUEHD 7.1)
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - BACKUP
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - BACKUP
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - 5d7768ba96b655001fdc0408
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - 5d7768ba96b655001fdc0408
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Poster doesn't have any banners
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Poster doesn't have any banners
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Avatar: The Way of Water No banners detected so adding backup file to database
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Avatar: The Way of Water No banners detected so adding backup file to database
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - Adding Avatar: The Way of Water to database
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - Adding Avatar: The Way of Water to database
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - static/backup/films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - static/backup/films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - English (TRUEHD 7.1) 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - English (TRUEHD 7.1) 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - Banner Decision
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - Banner Decision
[2023-06-28 22:05:10,245] - [plex-utills] - [DEBUG] - AUDIO decision: English (TRUEHD 7.1)
[2023-06-28 22:05:10,245] - [plex-utills] - [DEBUG] - AUDIO decision: English (TRUEHD 7.1)
[2023-06-28 22:05:10,246] - [plex-utills] - [DEBUG] - HDR: 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:10,246] - [plex-utills] - [DEBUG] - HDR: 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:19,150] - [plex-utills] - [DEBUG] - /config/backup/bannered_films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:05:19,150] - [plex-utills] - [DEBUG] - /config/backup/bannered_films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:05:19,156] - [plex-utills] - [DEBUG] - Adding bannered poster for: Avatar: The Way of Water in database
[2023-06-28 22:05:19,156] - [plex-utills] - [DEBUG] - Adding bannered poster for: Avatar: The Way of Water in database
[2023-06-28 22:05:34,046] - [plex-utills] - [DEBUG] - Poster is good to upload
[2023-06-28 22:05:34,046] - [plex-utills] - [DEBUG] - Poster is good to upload
[2023-06-28 22:05:34,047] - [plex-utills] - [DEBUG] - UPLOAD POSTER
The text was updated successfully, but these errors were encountered:
Similar issue to my Dolby Atmos ticket, the video file shows as HDR10 with Media Info app and with the Plex metadata but Plex Utill is only adding the regular HDR icon
[2023-06-28 22:04:49,555] - [plex-utills] - [INFO] - Avatar: The Way of Water is not in database, skip media info scan is false
[2023-06-28 22:04:49,555] - [plex-utills] - [INFO] - Avatar: The Way of Water is not in database, skip media info scan is false
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - Scanning /films/CE_CACHEDEV1_DATA/Video/Movies/4K/Avatar The Way of Water (2022).mkv
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - Scanning /films/CE_CACHEDEV1_DATA/Video/Movies/4K/Avatar The Way of Water (2022).mkv
[2023-06-28 22:04:49,556] - [plex-utills] - [ERROR] - can not scan Avatar: The Way of Water reverting to plex metadata
[2023-06-28 22:04:49,556] - [plex-utills] - [ERROR] - can not scan Avatar: The Way of Water reverting to plex metadata
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - /tmp/5d7768ba96b655001fdc0408_poster.png
[2023-06-28 22:04:49,556] - [plex-utills] - [DEBUG] - /tmp/5d7768ba96b655001fdc0408_poster.png
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - Avatar: The Way of Water 4K HDR10 (HEVC Main 10) English (TRUEHD 7.1)
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - Avatar: The Way of Water 4K HDR10 (HEVC Main 10) English (TRUEHD 7.1)
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - BACKUP
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - BACKUP
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - 5d7768ba96b655001fdc0408
[2023-06-28 22:04:49,558] - [plex-utills] - [DEBUG] - 5d7768ba96b655001fdc0408
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Poster doesn't have any banners
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Poster doesn't have any banners
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Avatar: The Way of Water No banners detected so adding backup file to database
[2023-06-28 22:04:49,559] - [plex-utills] - [DEBUG] - Avatar: The Way of Water No banners detected so adding backup file to database
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - Adding Avatar: The Way of Water to database
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - Adding Avatar: The Way of Water to database
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - static/backup/films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:04:49,566] - [plex-utills] - [DEBUG] - static/backup/films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - English (TRUEHD 7.1) 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - English (TRUEHD 7.1) 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - Banner Decision
[2023-06-28 22:05:10,244] - [plex-utills] - [DEBUG] - Banner Decision
[2023-06-28 22:05:10,245] - [plex-utills] - [DEBUG] - AUDIO decision: English (TRUEHD 7.1)
[2023-06-28 22:05:10,245] - [plex-utills] - [DEBUG] - AUDIO decision: English (TRUEHD 7.1)
[2023-06-28 22:05:10,246] - [plex-utills] - [DEBUG] - HDR: 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:10,246] - [plex-utills] - [DEBUG] - HDR: 4K HDR10 (HEVC Main 10)
[2023-06-28 22:05:19,150] - [plex-utills] - [DEBUG] - /config/backup/bannered_films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:05:19,150] - [plex-utills] - [DEBUG] - /config/backup/bannered_films/5d7768ba96b655001fdc0408.png
[2023-06-28 22:05:19,156] - [plex-utills] - [DEBUG] - Adding bannered poster for: Avatar: The Way of Water in database
[2023-06-28 22:05:19,156] - [plex-utills] - [DEBUG] - Adding bannered poster for: Avatar: The Way of Water in database
[2023-06-28 22:05:34,046] - [plex-utills] - [DEBUG] - Poster is good to upload
[2023-06-28 22:05:34,046] - [plex-utills] - [DEBUG] - Poster is good to upload
[2023-06-28 22:05:34,047] - [plex-utills] - [DEBUG] - UPLOAD POSTER
The text was updated successfully, but these errors were encountered: