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Product overview in backend is showing price with currency symbol of filtered store view and default currency of default store view #38564

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vincentwennink opened this issue Apr 2, 2024 · 12 comments · May be fixed by #39375
Open
1 of 5 tasks

Product overview in backend is showing price with currency symbol of filtered store view and default currency of default store view #38564

vincentwennink opened this issue Apr 2, 2024 · 12 comments · May be fixed by #39375
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@lucafuser
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Area: Account Component: CurrencySymbol Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.4.6-p4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@vincentwennink
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Preconditions and environment

  • Magento version 2.4.6-p4

Steps to reproduce

  1. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options ->set "Base Currency" and "Default Display Currency" to Euro -> Save config.
  2. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options -> Select a different store view -> set "Default Display Currency" to British Pound -> Save config.
  3. Go to CATALOG -> Inventory -> Products -> Click Filters -> Select different store view where "Default Display Currency" is set to to British Pound -> Click Apply Filters.

Expected result

Price is showed in Euro and Euro symbol.

Actual result

Price is showed in Euro with British Pound symbol.

Additional information

No response

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant M2 Assistant
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m2-assistant bot commented Apr 2, 2024

Hi @vincentwennink. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

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@engcom-Bravo engcom-Bravo self-assigned this Apr 2, 2024
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m2-assistant bot commented Apr 2, 2024

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
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    - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
  • 5. Add label Issue: Confirmed once verification is complete.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.6-p4 Indicates original Magento version for the Issue report. label Apr 2, 2024
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m2-assistant bot commented Apr 2, 2024

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

    1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
    1. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
    1. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
    1. Verify that the issue is reproducible on 2.4-develop branch
      Details- Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
      - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
      - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

@engcom-Dash
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Hi @vincentwennink

Thanks for reporting and collaboration.

Verified the issue in Magento 2.4 dev instance and the issue is not reproducible.

Steps to reproduce
1.Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options ->set "Base Currency" and "Default Display Currency" to Euro -> Save config.
2.Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options -> Select a different store view -> set "Default Display Currency" to British Pound -> Save config.
3.Go to CATALOG -> Inventory -> Products -> Click Filters -> Select different store view where "Default Display Currency" is set to to British Pound -> Click Apply Filters.

Price is showed in Euro and Euro symbol.

Please refer the screenshots attached. Let us know if we have missed anything.

Screenshot 2024-04-03 at 3 15 36 PM

@engcom-Dash engcom-Dash added the Issue: needs update Additional information is require, waiting for response label Apr 3, 2024
@vincentwennink
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Hello,

I've tested this again.

Steps to reproduce

  1. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options ->set "Base Currency" and "Default Display Currency" to Euro and "Allowed Currencies" to British Pound and Euro -> Save config.
  2. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options -> Select a different store view -> set "Default Display Currency" to British Pound and "Allowed Currencies" to British Pound and Euro -> Save config.
  3. Go to STORES -> Currency -> Currency Rates -> Enter rate for GBP -> Save Currency Rates.
  4. Go to CATALOG -> Inventory -> Products -> Click Filters -> Select different store view where "Default Display Currency" is set to to British Pound -> Click Apply Filters.

magento-not-store-selected-price-currency-euro

magento-store-selected-price-euro-currency-gbp

@engcom-Dash
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Hi @vincentwennink

Verified the issue again in magneto 2.4 but still not able to reproduce the issue.

We have followed the below steps to reproduce the issue.

Steps to reproduce

  1. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options ->set "Base Currency" and "Default Display Currency" to Euro and "Allowed Currencies" to British Pound and Euro -> Save config.
  2. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options -> Select a different store view -> set "Default Display Currency" to British Pound and "Allowed Currencies" to British Pound and Euro -> Save config.
  3. Go to STORES -> Currency -> Currency Rates -> Enter rate for GBP -> Save Currency Rates.
  4. Go to CATALOG -> Inventory -> Products -> Click Filters -> Select different store view where "Default Display Currency" is set to to British Pound -> Click Apply Filters.

Please verify the attached screenshots. Let us know if we have missed anything.

Screenshot 2024-04-10 at 1 36 10 PM Screenshot 2024-04-10 at 1 37 11 PM

@vincentwennink
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Hello,

You have reproduced it. In screenshot 1 I see a British Pound currency symbol with a price of 1000 and in screenshot 2 a euro currency symbol with a price of 1000.

@engcom-Dash
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Hi @vincentwennink

Verified the issue in magento 2.4 dev instance and the issue is reproducable.

Hence, confirming the issue.

Steps to reproduce

  1. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options ->set "Base Currency" and "Default Display Currency" to Euro and "Allowed Currencies" to British Pound and Euro -> Save config.
  2. Go to STORES -> Settings -> Configuration -> General -> Currency Setup -> Currency Options -> Select a different store view -> set "Default Display Currency" to British Pound and "Allowed Currencies" to British Pound and Euro -> Save config.
  3. Go to STORES -> Currency -> Currency Rates -> Enter rate for GBP -> Save Currency Rates.
  4. Go to CATALOG -> Inventory -> Products -> Click Filters -> Select different store view where "Default Display Currency" is set to to British Pound -> Click Apply Filters.

Please refer the attached screenshots.

Screenshot 2024-04-10 at 1 36 10 PM Screenshot 2024-04-10 at 1 37 11 PM

@engcom-Dash engcom-Dash added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Component: CurrencySymbol Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Area: Account labels Apr 10, 2024
@m2-community-project m2-community-project bot removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Apr 10, 2024
@m2-community-project m2-community-project bot added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Issue: needs update Additional information is require, waiting for response labels Apr 10, 2024
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-11756 is successfully created for this GitHub issue.

@m2-assistant M2 Assistant
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m2-assistant bot commented Apr 10, 2024

✅ Confirmed by @engcom-Dash. Thank you for verifying the issue.
Issue Available: @engcom-Dash, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@engcom-Dash engcom-Dash added the Priority: P2 A defect with this priority could have functionality issues which are not to expectations. label Apr 10, 2024
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❌ You don't have permission to export this issue.

@engcom-Hotel engcom-Hotel moved this to Ready for Development in High Priority Backlog Aug 19, 2024
@lucafuser
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@magento I am working on this

lucafuser added a commit to lucafuser/magento2 that referenced this issue Nov 16, 2024
@lucafuser
magento#38564: Product overview in backend is showing price with curr…
8486230 
…ency symbol of filtered store view and default currency of default store view

- Compare and convert price if current currency is different from base currency
lucafuser added a commit to lucafuser/magento2 that referenced this issue Nov 16, 2024
@lucafuser
magento#38564: Product overview in backend is showing price with curr…
d52471b 
…ency symbol of filtered store view and default currency of default store view

- Clean unused
@lucafuser lucafuser linked a pull request Nov 16, 2024 that will close this issue
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Labels
Area: Account Component: CurrencySymbol Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reported on 2.4.6-p4 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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Status: Ready for Development
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5 participants
@lucafuser @engcom-Bravo @engcom-Dash @github-jira-sync-bot @vincentwennink