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Getting issue During S3 configuration #3490

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iamjameel006 opened this issue Jan 29, 2024 · 7 comments
Open

Getting issue During S3 configuration #3490

iamjameel006 opened this issue Jan 29, 2024 · 7 comments
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@iamjameel006
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iamjameel006 commented Jan 29, 2024

@mdp @notpushkin @kylewlacy @AnkushD

USE_MINIO=0
AWS_REGION="eu-west-1"
AWS_ACCESS_KEY_ID="[reducted]"
AWS_SECRET_ACCESS_KEY="[reducted]"
AWS_S3_ENDPOINT_URL="https://bucket-name.region.s3.amazonaws.com/"
AWS_S3_BUCKET_NAME="[reducted]"
FILE_SIZE_LIMIT=52428800

Is there some other change we have to make to enable it to upload to S3. I am not getting any error, but when i upload the image it just load uploading for some time then disappear.

@iamjameel006 iamjameel006 changed the title Getting 502 Error During S3 configuration Getting issue During S3 configuration Jan 29, 2024
@poudelprakash
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@iamjameel006 Your issue is probably realated to #3278

@dhruv-nudge
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@iamjameel006 were you able to get it working?

@poudelprakash
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@dhruv-nudge it is working for me, what is the issue you are facing?

@dhruv-nudge
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@poudelprakash in the issue-attachment API, I keep getting this error

{"error":"Something went wrong please try again later"}

When I checked logs, I got this issue

api-1  | An error occurred (403) when calling the HeadObject operation: Forbidden
api-1  | ERROR 2024-10-23 12:24:48,729 exception_logger 25 252747202488648 An error occurred (403) when calling the HeadObject operation: Forbidden

I have checked the IAM policies, and bucket permissions, those are correctly configured, but I keep getting this error

@leedsjb
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leedsjb commented Nov 3, 2024

Is your S3 bucket public or private? Private buckets are only recently supported.

@dhruv-nudge
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tried both private and public but didn't work

@dhruv-nudge
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@leedsjb @poudelprakash any idea what might be the issue?

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