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Windows conda launch can require a reactivation of the conda environment #38997

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jhaigh0 opened this issue Feb 28, 2025 · 0 comments
Open

Windows conda launch can require a reactivation of the conda environment #38997

jhaigh0 opened this issue Feb 28, 2025 · 0 comments
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@jhaigh0
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Bug Issues and pull requests that are regressions or would be considered a bug by users (e.g. crashing) ISIS Team: Core Issue and pull requests managed by the Core subteam at ISIS
Milestone
Release 6.13

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@jhaigh0
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jhaigh0 commented Feb 28, 2025

Describe the bug
For some users when launching workbench from a windows conda install, this error occurs

qt.qpa.plugin: Could not find the Qt platform plugin "windows" in ""
This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this

To solve the problem you need to restart your environment.

Expected behavior
Should launch first time

Solution idea

Reactivate conda environment here
https://github.com/mantidproject/mantid/blob/main/conda/recipes/mantidworkbench/post-link.bat
@jhaigh0 jhaigh0 added the Bug Issues and pull requests that are regressions or would be considered a bug by users (e.g. crashing) label Feb 28, 2025
@jhaigh0 jhaigh0 added this to the Release 6.13 milestone Feb 28, 2025
@jhaigh0 jhaigh0 added the ISIS Team: Core Issue and pull requests managed by the Core subteam at ISIS label Feb 28, 2025
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@jhaigh0 jhaigh0

Labels
Bug Issues and pull requests that are regressions or would be considered a bug by users (e.g. crashing) ISIS Team: Core Issue and pull requests managed by the Core subteam at ISIS
Projects
ISIS Core
Status: No status
Milestone
Release 6.13
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@jhaigh0