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Error after install #1187
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@Saffronbunny there are warnings in the system report, most have information on how to fix them. For this one:
The easiest fix is to check "Enable archiving via HTTP requests" in |
Thank you, I can see that traffic has been tracked in the WP admin summary since yesterday. I also checked "Enable archiving via HTTP requests" now. I can see there are still errors showing though. Can I somehow activate a new scan of errors to check if these are still relevant?
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@Saffronbunny this is the same error you posted about in the other issue. Are you using Redis with your WordPress install? |
Yes but Teo different sites. The host recommends to install it. It’s not compatible with the Matomo plugin? Skickat från min iPhone23 aug. 2024 kl. 03:38 skrev dizzy ***@***.***>:
@Saffronbunny this is the same error you posted about in the other issue. Are you using Redis with your WordPress install?
—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>
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Matomo can use redis, though it's not necessary to use it. But this error is not coming from Matomo specifically, but from WordPress, when WordPress is loaded. But only when trying to make a request directly to Matomo, not when loading a WordPress script directly. It's a very strange issue. If you know, can you tell me more about how redis is used in your WordPress, like how it's configured? You may also want to ask your hosting provider, they may have some additional information that can help here. |
OK. For Redis I have followed the instructions in Swedish in the support pages of Loopia, the host. In these pages there are instructions to set up cacheing on their so called Loopia Boost fast server platform. There is an english version of this page but it doesn't have the same information about the Redis Object Cache plugin as the Swedish page. In the english version it says you should add som lines in the wp-config.php file. In the swedish version it says only to add some different lines if you can't access your wp-admin so this is seems a bit strange. I have followed the Swedish instructions. In Swedish (You might want to translate with google) I'll check with their support. Is there something else I should check with them concerning what you say only concerns wordpress? What should I ask please? |
It says at the top of the admin interface that there is an error. I can't figure out what that is though. What is the relevant part in the system report now, about the current error? Report for webredaktor.se:
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Mandatory checks
Optional checks
Matomo Settings
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WordPress
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Here's the report for ronnbergs.se I can see this one has the Redis connection issue which is not in previous now.
Endpoints
Crons
Mandatory checks
Optional checks
Matomo Settings
Logs
WordPress
WordPress PluginsMU Plugins
Plugins
Server
PHP cli
Database
Browser
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You'd want to ask your hosting provider something like: "Loading the page https://ronnbergs.se/wp-content/plugins/matomo/app/index.php while logged into WordPress fails with 'Error establishing a Redis connection'. This page loads WordPress by requiring the Regarding other errors, let's ignore them for now. The redis connection error is the main one to deal with right now, as that one is stopping reports from being generated. |
Hi!
I just installed it here: https://ronnbergs.se/
Immediately I see warnings:
Is there way to fix this?
System report:
Endpoints
Crons
Mandatory checks
Optional checks
Matomo Settings
Logs
WordPress
WordPress Plugins
MU Plugins
Plugins
Server
PHP cli
Database
Browser
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