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Matomo iOS SDK Bundle name problem #22387

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stevespaw opened this issue Jul 11, 2024 · 1 comment
Closed
4 tasks done

Matomo iOS SDK Bundle name problem #22387

stevespaw opened this issue Jul 11, 2024 · 1 comment
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answered For when a question was asked and we referred to forum or answered it.

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@stevespaw
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What happened?

While we track events to Matomo, there is a problem that affects mainly iOS devices: the events are not logged for iOS devices only. We have discovered that the Matomo iOS SDK is sending user agents by utilizing the bundle name "Zeale" for our project, which is why no iOS events are being tracked. But, it does function if I replace the bundle name with another name, such as "Zeel". Therefore, would you kindly investigate why it prevents us from tracking events?

The user agent that is sent via Matomo iOS SDK:
Darwin/23.2.0 (iPhone16,2; iOS 17.4) MatomoTrackerSDK/7.3 Zeale/0.0.1

What should happen?

Bundle name "Zeale" should work

How can this be reproduced?

send user agents by utilizing the bundle name "Zeale"

Matomo version

5.1.0

PHP version

No response

Server operating system

No response

What browsers are you seeing the problem on?

Not applicable (e.g. an API call etc.)

Computer operating system

No response

Relevant log output

No response

Validations

@stevespaw stevespaw added Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Jul 11, 2024
@sgiehl
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sgiehl commented Jul 17, 2024

Hi @stevespaw
It seems like Zeale matches a bot user agent pattern of device detector, causing tracking requests to be ignored by Matomo.
Feel free to create an issue here to get that changed if needed: https://github.com/matomo-org/device-detector/issues

@sgiehl sgiehl closed this as not planned Won't fix, can't repro, duplicate, stale Jul 17, 2024
@sgiehl sgiehl added answered For when a question was asked and we referred to forum or answered it. and removed Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Jul 17, 2024
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