Cannot resolve issue "File is being frequently changed"

[Adbekunkus]

Hi.

My version is MEGA v5.4.1 (159dcc4) on Debian Testing.

I keep getting sync issues saying that a file was moved when it wasn't. See attached picutre.

It keeps doing this with XML files; it says the file was moved to another existing file in the same directory.

However, I cannot resolve the issue, it doesn't give me any options despite the fact that it says it needs my decision.

I want to stress that the files aren't changed AT ALL. They are rsync'ed once a day, but that's it.

Thanks!

[DemonPenguin]

I'm having similar issues on ubuntu 24.04 with a file that was added in August bust has not been changed since.

[qadzek]

I have the same problem on Linux Mint 22, using v5.5.0, for a bunch of Markdown files.

There is no option given to resolve the issue.

[MAlfare]

Hi!
Have this problems since version 5.2 (March 2024?) in 5.3, 5.4, 5.5, 5.6.
#977
#970
#917

I think, nobody, who could repair this (if there would be anybody) is reading here!

[luisvalenzuelar]

The app is currently unusable for me. I have to manually stop and start syncing when working with tex files. The problem remains unaddressed after long time. I'm already looking for alternatives since this is affecting me on a daily basis.

[HankaMEGA]

Dear @luisvalenzuelar , we apologise for this inconvenience. Have you already contacted [email protected] with the details? If so: Could you please provide us with the ticket reference? Thank you.

[luisvalenzuelar]

@HankaMEGA I haven't. I thought this was the official channel (plus others can relate to the problems, as I have here).

[HankaMEGA]

Dear @MAlfare can you please disable the problematic sync paths and re-enable them again? We have answered you from [email protected].

[HankaMEGA]

@HankaMEGA I haven't. I thought this was the official channel (plus others can relate to the problems, as I have here).
@luisvalenzuelar
Can you please do so and quote the ticket ID here so we can debug your issue properly? Thank you!