rejected payments

[rhonalchirinos]

Hello, none of my payments are working, all of them are rejected and I don't know what I am sending wrong.

    async create() {
        console.log('CRATE PAYMENT ', JSON.stringify(this.payload));

        const response = await mercadopago.payment.create(this.payload);

        if (response.status !== 201) {
            throw new Error(response.body);
        }

        console.log('PAYMENT ID ', response.body.id);
        return response.body;
    }

Request

{
    "additional_info": {
        "items": [
            {
                "title": "asdasd",
                "unit_price": 1600,
                "quantity": 1
            }
        ],
        "payer": {
            "phone": {
                "area_code": "+57",
                "number": "3112116492"
            },
            "address": {
                "zip_code": "",
                "street_name": "Cra. 19, Bogotá, Colombia"
            },
            "first_name": "JOHANNA MARCELA",
            "last_name": "CARDONA OSPINA"
        }
    },
    "binary_mode": true,
    "description": "PAGO DE SUSCRIPCION asdasd",
    "external_reference": "1897_1_1690936397",
    "payer": {
        "first_name": "JOHANNA MARCELA",
        "last_name": "CARDONA OSPINA",
        "email": "[email protected]",
        "identification": {
            "type": "CC",
            "number": "123456789"
        }
    },
    "payment_method_id": "master",
    "token": "7c3cd9aff334df353d1c30c3f8c44e4c",
    "transaction_amount": 1600000,
    "installments": 1,
    "issuer_id": "538"
}

Response

{
        "id": 1314149100,
        "date_created": "2023-08-01T20:33:18.226-04:00",
        "date_approved": null,
        "date_last_updated": "2023-08-01T20:33:18.372-04:00",
        "date_of_expiration": null,
        "money_release_date": null,
        "money_release_status": null,
        "operation_type": "regular_payment",
        "issuer_id": "538",
        "payment_method_id": "master",
        "payment_type_id": "credit_card",
        "payment_method": {
            "id": "master",
            "type": "credit_card",
            "issuer_id": "538"
        },
        "status": "rejected",
        "status_detail": "cc_rejected_other_reason",
        "currency_id": "COP",
        "description": "PAGO DE SUSCRIPCION asdasd",
        "live_mode": false,
        "sponsor_id": null,
        "authorization_code": null,
        "money_release_schema": null,
        "taxes_amount": 0,
        "counter_currency": null,
        "brand_id": null,
        "shipping_amount": 0,
        "build_version": "3.10.2",
        "pos_id": null,
        "store_id": null,
        "integrator_id": null,
        "platform_id": null,
        "corporation_id": null,
        "payer": {
            "first_name": null,
            "last_name": null,
            "email": "[email protected]",
            "identification": {
                "number": "32659430",
                "type": "DNI"
            },
            "phone": {
                "area_code": null,
                "number": null,
                "extension": null
            },
            "type": null,
            "entity_type": null,
            "id": "1418191973"
        },
        "collector_id": 1429491413,
        "marketplace_owner": null,
        "metadata": {},
        "additional_info": {
            "items": [
                {
                    "id": null,
                    "title": "asdasd",
                    "description": null,
                    "picture_url": null,
                    "category_id": null,
                    "quantity": "1",
                    "unit_price": "1600"
                }
            ],
            "payer": {
                "phone": {
                    "area_code": "+57",
                    "number": "3112116492"
                },
                "address": {
                    "street_name": "Cra. 19, Bogotá, Colombia"
                },
                "first_name": "JOHANNA MARCELA",
                "last_name": "CARDONA OSPINA"
            },
            "available_balance": null,
            "nsu_processadora": null,
            "authentication_code": null
        },
        "order": {},
        "external_reference": "1897_1_1690936397",
        "transaction_amount": 1600000,
        "net_amount": 1600000,
        "taxes": [
            {
                "value": 0,
                "type": "IVA"
            }
        ],
        "transaction_amount_refunded": 0,
        "coupon_amount": 0,
        "differential_pricing_id": null,
        "financing_group": null,
        "deduction_schema": null,
        "installments": 1,
        "transaction_details": {
            "payment_method_reference_id": null,
            "acquirer_reference": null,
            "net_received_amount": 0,
            "total_paid_amount": 1600000,
            "overpaid_amount": 0,
            "external_resource_url": null,
            "installment_amount": 1600000,
            "financial_institution": null,
            "payable_deferral_period": null
        },
        "fee_details": [],
        "charges_details": [],
        "captured": true,
        "binary_mode": true,
        "call_for_authorize_id": null,
        "statement_descriptor": "IRCPIRCP",
        "card": {
            "id": null,
            "first_six_digits": "512069",
            "last_four_digits": "6271",
            "expiration_month": 11,
            "expiration_year": 2025,
            "date_created": "2023-08-01T20:33:18.000-04:00",
            "date_last_updated": "2023-08-01T20:33:18.000-04:00",
            "cardholder": {
                "name": "APRO",
                "identification": {
                    "number": "123456789",
                    "type": "CC"
                }
            }
        },
        "notification_url": null,
        "refunds": [],
        "processing_mode": "aggregator",
        "merchant_account_id": null,
        "merchant_number": null,
        "acquirer_reconciliation": [],
        "point_of_interaction": {
            "type": "UNSPECIFIED",
            "business_info": {
                "unit": "online_payments",
                "sub_unit": "sdk"
            }
        },
        "accounts_info": null,
        "tags": null
    }

[lucmantovani]

Hello @rhonalchirinos!

I would need more information on your integration:

1. How are you creating the card token?
2. How is the payload sent to create the card token?