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Control Center remote power/mute grayed out #538

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malmentm opened this issue Jul 28, 2024 · 15 comments
Open

Control Center remote power/mute grayed out #538

malmentm opened this issue Jul 28, 2024 · 15 comments

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@malmentm
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SCR-20240728-lfyj

Is it possible to have these buttons working? Now they are grayed out.
@merdok
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merdok commented Jul 28, 2024

Those controls should work, maybe you are missing something?

@malmentm
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malmentm commented Jul 28, 2024 •
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Hmm, strange. The volume with the side button works and also power on inside the home app itself. I have disabled the extra volume button though. But that should not impact those buttons I guess. I Will try to add my other TV and see if it is the same.

@malmentm
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Same with my OLED48A16LA :) with default settings and nothing changed.

@merdok
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merdok commented Jul 28, 2024

Double checked on my TV and nothing has changes, all still works fine! You would have to post some debug log so i can check if there is anything unusual https://github.com/merdok/homebridge-webos-tv?tab=readme-ov-file#troubleshooting

@malmentm
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malmentm commented Jul 28, 2024 •
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Yes :) I noticed I got I new firmware a week ago on both TVs. (I did not have the plugin installed before that, just a side note) all other commandos work in the control center remote. it's just the power on / Mute that once the tv is selected they are first lite up about a second and then turns grey. i'am using the official homebridge image on a raspberry pi 4 freshly installed with no other plugins on it. The TV was also factory reset.

[28/07/2024, 17:53:59] Publishing external accessory (name: LG Smart TV OLED48A16LA, publishInfo: {
username: 'xx:xx:xx:xx:xx:xx',
pincode: '--**',
category: 31,
port: undefined,
bind: undefined,
mdns: undefined,
addIdentifyingMaterial: true,
advertiser: 'avahi'

[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Connected to TV
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Requesting TV information
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] system service - getSystemInfo requested.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] com.webos.service.update service - getCurrentSWInformation requested.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] api service - getServiceList requested.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] com.webos.applicationManager service - listLaunchPoints requested.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] tv service - getExternalInputList requested.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] com.webos.applicationManager service - listApps requested.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Retrieved service list
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Retrieved external input list
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Retrieved system info
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Retrieved launch points (inputs, apps)
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Retrieved all apps
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Retrieved SW info
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Got TV information
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] TV webOS version: 6.0
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to TV services
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getPowerState from power service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getStatus from audio service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getForegroundAppInfo from com.webos.applicationManager service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getCurrentChannel from tv service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getSoundOutput from audio service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to listLaunchPoints from com.webos.applicationManager service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getSystemSettings from settings service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribing to getSystemSettings from settings service.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] App launched, current appId: com.webos.app.hdmi1
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Got new launch points list from tv!
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] TV power status changed, status: state: Active,
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] TV turned on!
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Audio status changed. Current volume: 10, Muted: No
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Failed to subscribe to the channel service. It seems Live TV is not running, will retry after switching to Live TV.
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Sound output changed. Current sound output: external_arc
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Picture settings changed. Current picture settings: {"brightness":50,"backlight":100,"contrast":100,"color":60}
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Sound settings changed. Current sound settings: {"soundMode":"standard"}
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Subscribed to TV services
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Connecting to remote input socket
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Connected to remote pointer input socket
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] Setup finished
[28/07/2024, 17:53:59] [webostv] [LG Smart TV OLED48A16LA] TV setup finished, ready to control tv
[28/07/2024, 17:56:27] [webostv] [LG Smart TV OLED48A16LA] Remote input socket - sending command: DOWN
[28/07/2024, 17:56:29] [webostv] [LG Smart TV OLED48A16LA] Remote input socket - sending command: LEFT
[28/07/2024, 17:56:30] [webostv] [LG Smart TV OLED48A16LA] Remote input socket - sending command: RIGHT
[28/07/2024, 17:56:31] [webostv] [LG Smart TV OLED48A16LA] Remote input socket - sending command: UP
[28/07/2024, 17:56:32] [webostv] [LG Smart TV OLED77CX6LA] Connecting to TV
[28/07/2024, 17:56:37] [webostv] [LG Smart TV OLED48A16LA] Remote input socket - sending command: INFO
[28/07/2024, 17:56:40] [webostv] [LG Smart TV OLED77CX6LA] Connecting to TV
[28/07/2024, 17:56:48] [webostv] [LG Smart TV OLED77CX6LA] Connecting to TV

@malmentm
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malmentm commented Jul 28, 2024 •
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Sorry, Volume does not work either. Only Directions, Play/Pause,Back, info

EDIT: It works sometimes, and sometimes it will only change volume on the phone instead.

@merdok
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merdok commented Jul 28, 2024

The startup log looks fine, could you post a log from the moment when you try to switch the TV in the remote and they light up for a second?

@malmentm
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Nothing is shown in the log when doing that :(

@merdok
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merdok commented Jul 28, 2024

Do the power button in the accessory work? How about the volume buttons there? Also how often do you see the "Connecting to TV" in the log?

@malmentm
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malmentm commented Jul 28, 2024 •
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First I just want to say I appreciate your time helping me out. I reinstalled my raspberry again and factory reset TV and added one TV only this time. Volume works, both in control center and from the volume buttons I home app. The power in home app also works. But power/mute still grayed out in cc.

No connecting In log what I can see. Are you using iOS 17.5.1 ?

@malmentm
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When TV is off I get a lot off connecting, but I guess that Is normal

[28/07/2024, 22:50:53] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:50:59] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:50:59] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:06] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:06] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:13] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:13] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:19] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:19] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:26] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:26] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:33] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:33] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:39] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV
[28/07/2024, 22:51:39] [webostv] [LG webOS TV OLED77CX6LA] Connecting to TV

@merdok
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merdok commented Jul 28, 2024 •
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Yeah, when the tv is off then this is fine.
At this point i have no more ideas what the issues could be on your side, everything seems to be fine. The last thing which you could try is to enable deepDebugLog and check if there is anything unusual in the log when you open the control center https://github.com/merdok/homebridge-webos-tv?tab=readme-ov-file#troubleshooting
It might produce a lot of log output so do not forget to turn it off afterwards.

@malmentm
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I tried the built in HomeKit way of adding the TV (which sucks) but it did not allow me to use those buttons either.

@merdok
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merdok commented Jul 29, 2024

Yeah well not sure where the issue might be... the behavior is kind of strange...

@karter16
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FYI I'm having exactly the same issues as OP - I'll spend some time trying to capture logs and see if I can add anything to this issue.

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