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Powertoys Run Not Responding #35476

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bedesv opened this issue Oct 18, 2024 · 6 comments
Open

Powertoys Run Not Responding #35476

bedesv opened this issue Oct 18, 2024 · 6 comments
Labels
Issue-Bug Something isn't working Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Product-PowerToys Run Improved app launch PT Run (Win+R) Window

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@bedesv
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bedesv commented Oct 18, 2024

Microsoft PowerToys version

0.85.1

Installation method

GitHub

Running as admin

Yes

Area(s) with issue?

PowerToys Run

Steps to reproduce

I believe this issue first occurred yesterday (17 Oct 2024 New Zealand Time). I haven't noticed any pattern to this issue. I thought it might happen when my last prompt was opening a file on a network drive, but it has also happened when the last prompt was opening remote desktop.

I can't replicate this issue every time. I think it might occur when it's been a while since I last opened PowerToys Run. Maybe this means Windows is stopping some background services or something?

I see there are other recent reports of PowerToys Run crashing. I haven't had that specific issue where it opens an error log occur.

It seems to be similar to PowerToys Run freezes for a few seconds when opened sometimes but not quite the same. In my case the window shows as you would expect, not blurred.

Steps to Reproduce:

  1. Press Alt + Space to open PowerToys Run

PowerToysReport_2024-10-18-14-02-03.zip

✔️ Expected Behavior

PowerToys Run opens immediately and I can type a command or search query

❌ Actual Behavior

  • Sometimes the expected behaviour
  • Sometimes PowerToys Run will open and display my previous query but it is frozen and won't respond to any input for 5-10 seconds. After this time, whatever I typed while it was frozen appears.

Other Software

No response

@bedesv bedesv added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Oct 18, 2024
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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@bedesv
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bedesv commented Nov 5, 2024

This is still occurring on the latest PowerToys 0.86 release.

@TheJoeFin TheJoeFin added the Product-PowerToys Run Improved app launch PT Run (Win+R) Window label Dec 19, 2024
@TheJoeFin
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Is this issue still relevant in v0.87? /needinfo

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something and removed Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Dec 19, 2024
@bedesv
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bedesv commented Dec 19, 2024

@TheJoeFin yes, still occurring in v0.87

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Needs-Team-Response An issue author responded so the team needs to follow up and removed Needs-Author-Feedback The original author of the issue/PR needs to come back and respond to something labels Dec 19, 2024
@TheJoeFin
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That does show up in the bugreport you shared.

PluginManager.QueryForPlugin Windows Indexer. Query cost - 29993 milliseconds

[2024-10-17 09:48:45.8624] [ERROR] [D:\a\_work\1\s\src\modules\launcher\Plugins\Microsoft.Plugin.Indexer\Main.cs::182]
-------------------------- Begin exception --------------------------
Message: Something failed

Exception full name  : System.Data.OleDb.OleDbException
Exception message    : Unspecified error: -2147215865(0x80041607)
Exception stack trace:
   at System.Data.OleDb.OleDbDataReader.GetRowHandles()
   at System.Data.OleDb.OleDbDataReader.Read()
   at System.Data.OleDb.OleDbCommand.ExecuteReaderInternal(CommandBehavior behavior, String method)
   at Microsoft.Plugin.Indexer.SearchHelper.OleDBSearch.Query(String connectionString, String sqlQuery)
   at Microsoft.Plugin.Indexer.SearchHelper.WindowsSearchAPI.ExecuteQuery(ISearchQueryHelper queryHelper, String keyword)
   at Microsoft.Plugin.Indexer.Main.Query(Query query, Boolean isFullQuery)
Exception source     : System.Data.OleDb
Exception target site: Void GetRowHandles()
Exception HResult    : -2147215865
-------------------------- End exception --------------------------

Not sure exactly what could be causing this.

@bedesv
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bedesv commented Dec 22, 2024

0x80041607

This looks to be a query execution timeout (https://learn.microsoft.com/en-us/previous-versions/windows/desktop/indexsrv/query-execution-values)

Image

This exception was also mentioned in #23612 but it looks like there was something else going on there that also caused it to crash completely.

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Labels
Issue-Bug Something isn't working Needs-Team-Response An issue author responded so the team needs to follow up Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams Product-PowerToys Run Improved app launch PT Run (Win+R) Window
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