Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Unable to open PowerToys after update 0.87.1 #36532

Open
Inetov opened this issue Dec 23, 2024 · 3 comments
Open

Unable to open PowerToys after update 0.87.1 #36532

Inetov opened this issue Dec 23, 2024 · 3 comments
Labels
Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

Comments

@Inetov
Copy link

Inetov commented Dec 23, 2024

Microsoft PowerToys version

0.87.1

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

Advanced Paste

Steps to reproduce

I don't know how to reproduce it. I have two laptops, on the first one the update caused the application to be completely blocked, on the second the update went through without problems.
What I've tried:

  1. Updating from the app
  2. Uninstalling PowerToys, deleting AppData\Local\Microsoft\PowerToys, reinstalling 0.87.1

Both of these options resulted in the application being completely blocked at startup.
It started working only after the rollback to 0.82

✔️ Expected Behavior

updating the app does not cause any breakage))

❌ Actual Behavior

after installing version 0.87.1, the application cannot be opened: clicking on the tray icon does not give any results. I tried to kill the process and restart it again - the same thing.
in the Event Viewer, I found:

Faulting application name: PowerToys.AdvancedPaste.exe, version: 0.87.1.0, time stamp: 0x67200000
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2546, time stamp: 0xe8e9ac9b
Exception code: 0xc0000602
Fault offset: 0x000000000010fd12
Faulting process id: 0x3ff8
Faulting application start time: 0x01db55133e2c4609
Faulting application path: C:\Program Files\PowerToys\WinUI3Apps\PowerToys.AdvancedPaste.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 160064fa-c347-4ade-aa3f-71446e804bbf
Faulting package full name: 
Faulting package-relative application ID: 

Attached file contains resultPowerToysReport_2024-08-01-14-20-28.zip
of Program Files\PowerToys\Tools>PowerToys.BugReportTool.exe /bugreport

Other Software

No response

@Inetov Inetov added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Dec 23, 2024
Copy link

We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@Inetov
Copy link
Author

Inetov commented Dec 23, 2024

please note that the Advanced Paste module is turned off! Why would it even start if it's turned off?

@jaimecbernardo
Copy link
Collaborator

Hmmmm. the bug report file says it's thinking it's on 0.80.1. Not sure what might be happening. Can you please try installing a new version but before running try to manually edit "%LOCALAPPDATA%\Microsoft\PowerToys\settings.json" and add "AdvancedPaste":"False", to the "Enabled" array?

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams
Projects
None yet
Development

No branches or pull requests

2 participants