Failed to initialize NVML: N/A

[HekpoMaH]

Windows Version

Microsoft Windows [Version 10.0.22631.3737]

WSL Version

2.2.4.0

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

5.15.153.1-microsoft-standard-WSL2

Distro Version

Ubuntu 22.04

Other Software

nvcc --version
nvcc: NVIDIA (R) Cuda compiler driver
Copyright (c) 2005-2023 NVIDIA Corporation
Built on Tue_Feb__7_19:32:13_PST_2023
Cuda compilation tools, release 12.1, V12.1.66
Build cuda_12.1.r12.1/compiler.32415258_0

Repro Steps

When I try to query nvidia_smi I get

Failed to initialize NVML: N/A
Failed to properly shut down NVML: N/A

Expected Behavior

everything works

Actual Behavior

nothing works

Diagnostic Logs

No response

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• Failed to initialize NVML: GPU access blocked by the operating system (#9938), similarity score: 0.81
• nvidia-smi segmentation fault in wsl2 but not in Windows (#11277), similarity score: 0.75

Closed similar issues:

• Failed to properly shut down NVML: GPU access blocked by the operating system (#9166), similarity score: 0.78
• Failed to initialize NVML: GPU access blocked by the operating system (#10289), similarity score: 0.74
• NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running. (#7716), similarity score: 0.72

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[HekpoMaH]

WslLogs-2024-07-06_12-10-31.zip

[github-actions]

The log file doesn't contain any WSL traces. Please make sure that you reproduced the issue while the log collection was running.

Diagnostic information

Detected appx version: 2.2.4.0
Found no WSL traces in the logs

[HekpoMaH]

Logs gathered through the feedback hub

[phicha20224]

got this problem also.

[GoatSun]

got same problem after install cuda nvidia driver in WSL2