Can't sign in

[j-dlv]

Describe the bug
Impossible to sign in to MS Graph Explorer

To Reproduce
Steps to reproduce the behavior:

1. Click to Sign In
2. enter the admin mail address with domain contoso.onmicrosoft.com
3. enter the password
4. Error message

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: windows 11
• Browser chrome

Version 128.0.6613.138 (Build officiel) (64 bits)

Additional context
Add any other context about the problem here.

[musale]

@j-dlv I'm not able to reproduce this. I have logged in successfully in chrome Version 128.0.6613.138 (Official Build) (64-bit).

Are you able to check the console if there are any logs? Also, you can try clearing all the application storage data on the browser. Are other browsers exhibiting the same behavior for you?

[j-dlv]

[
LogsGraph.zip
LogsGraph2.zip
](url)

[j-dlv]

I've shared har logs, no one from our domains can sign in

[j-dlv]

I forgot to say that i used chrome with private navigation too which doesn't work either

[ElinorW]

Hi @j-dlv ,
Are you able to sign into other Microsoft sites with the same login credentials you've mentioned?

[j-dlv]

Hello, No i still can't login which is the reason why i opened this ticket.

…

________________________________ De : Elinor ***@***.***> Envoyé : mardi 1 octobre 2024 10:08 À : microsoftgraph/microsoft-graph-explorer-v4 ***@***.***> Objet : Re: [microsoftgraph/microsoft-graph-explorer-v4] Can't sign in (Issue #3326) [EMETTEUR EXTERNE] : Soyez vigilant avant d’ouvrir les pièces-jointes ou de cliquer sur les liens. En cas de doute, signalez le message via le bouton « Signaler un courriel suspect ». Hi @j-dlv<https://github.com/j-dlv> , Are you able to sign into other Microsoft sites with the same login credentials you've mentioned? — Reply to this email directly, view it on GitHub<#3326 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BLHL3WUZXJK7NFUMNIL66TDZZJJ65AVCNFSM6AAAAABOCOGFZCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOBVGA3TMNRTGY>. You are receiving this because you were mentioned.Message ID: ***@***.***> Ce message et toutes les pièces jointes (ci-après le «message») sont confidentiels et établis à l’intention exclusive de ses destinataires. Toute utilisation de ce message non conforme à sa destination, toute diffusion ou toute publication, totale ou partielle, est interdite, sauf autorisation expresse. Si vous recevez ce message par erreur, merci de le détruire sans en conserver de copie et d’en avertir immédiatement l’expéditeur. Internet ne permettant pas de garantir l’intégrité de ce message, la Caisse des Dépôts et Consignations décline toute responsabilité au titre de ce message s’il a été modifié, altéré, déformé ou falsifié. Par ailleurs et malgré toutes les précautions prises pour éviter la présence de virus dans nos envois, nous vous recommandons de prendre, de votre côté, les mesures permettant d'assurer la non-introduction de virus dans votre système informatique. This email message and any attachments (“the email”) are confidential and intended only for the recipient(s) indicated. If you are not an intended recipient, please be advised that any use, dissemination, forwarding or copying of this email whatsoever is prohibited without prior written consent of Caisse des Depots et Consignations. If you have received this email in error, please delete it without saving a copy and notify the sender immediately. Internet emails are not necessarily secure, and Caisse des Depots et Consignations declines responsibility for any changes that may have been made to this email after it was sent. While we take all reasonable precautions to ensure that viruses are not transmitted via emails, we recommend that you take your own measures to prevent viruses from entering your computer system.

[ltran202]

I am unable to sign in either with both standard and GA accounts. I am in GCCH tenant. Tried a workaround where I change the authentication URL from login.microsoft.com/..... to login.microsoft.us/..... but it doesn't work either. When I check sign in logs on Entra, it shows as successful for graph explorer. Tried on Chrome and Edge.

[musale]

Hello @ltran202, at the moment, GE does not support sovereign clouds. Using a GCCH tenant to login will throw an authentication error. Our team currently maintains https://aka.ms/ge which is in the public cloud. If you're using a version of this project deployed in a different place, please reach out to the team that is handling that version.

[j-dlv]

Our problem is not solved and we don't have are not under severeign cloud...