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Add request quality score #6616

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garethrees opened this issue Oct 29, 2021 · 2 comments
Closed

Add request quality score #6616

garethrees opened this issue Oct 29, 2021 · 2 comments
Labels
enhancement Adds new functionality f:request-analysis stale Issues with no activity for 12 months x:uk

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@garethrees
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We deal with lots of poor use of the service (#6402), so being able to quantify that in some way would help identify misuse, and establish what mechanisms reduce it.

Some examples from @RichardTaylor:

Reduce score:

  • Request being hidden/requester_only/backpage as not_foi, personal correspondence, etc
  • Individual pieces of correspondence being hidden
  • Having censor rules attached
  • Extremely lengthy correspondence?
  • Poor terms (profanity, etc)

Increase score:

  • Having annotations
  • Citations
  • Incoming links & traffic (though we tend to see high traffic to misuse)

Could also incorporate manual identification (#6253, #6254) into this score.

Could reduce search prominence of content with a low quality score.

Would have to consider the Right to Object and Right to Restrict Processing.

@RichardTaylor
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Increase score:

  • Request made by trusted user. Partner, collaborator, staff, volunteer etc.

Reduce score:

  • User is suspended

@HelenWDTK
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This issue has been automatically closed due to a lack of discussion or resolution for over 12 months.
Should we decide to revisit this issue in the future, it can be reopened.

@HelenWDTK HelenWDTK closed this as not planned Won't fix, can't repro, duplicate, stale Nov 19, 2024
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Labels
enhancement Adds new functionality f:request-analysis stale Issues with no activity for 12 months x:uk
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