Issues with netbox upgrade from 2.11.12 to 3.2.6

[vacumet]

Hello
I'm trying to upgrade my netbox installation from version 2.11.12 to 3.2.6.
System is ubuntu 20.04

redis-server version is 5.0.7
PostgreSQL version is 12.11
Python version is 3.8.10

After the upgrade the netbox service fails to start.

Here is a log from my upgrade:
`root@netbox:~# cd /opt/
root@netbox:/opt# ls
netbox netbox-2.11.12 netbox-3.2.6 v2.11.12.tar.gz v3.2.6.tar.gz
root@netbox:/opt# rm netbox
root@netbox:/opt# sudo ln -sfn /opt/netbox-3.2.6 /opt/netbox
root@netbox:/opt# cp netbox-2.11.12/netbox/netbox/configuration.py netbox/netbox/netbox/

root@netbox:/opt# cd netbox
root@netbox:/opt/netbox# ./upgrade.sh
Using Python 3.8.10
Creating a new virtual environment at /opt/netbox-3.2.6/venv...
Updating pip (pip install --upgrade pip)...
Collecting pip
Using cached pip-22.2-py3-none-any.whl (2.0 MB)
Installing collected packages: pip
Attempting uninstall: pip
Found existing installation: pip 20.0.2
Uninstalling pip-20.0.2:
Successfully uninstalled pip-20.0.2
Successfully installed pip-22.2
pip 22.2 from /opt/netbox-3.2.6/venv/lib/python3.8/site-packages/pip (python 3.8)
Installing Python system packages (pip install wheel)...
Collecting wheel
Using cached wheel-0.37.1-py2.py3-none-any.whl (35 kB)
Installing collected packages: wheel
Successfully installed wheel-0.37.1
Installing core dependencies (pip install -r requirements.txt)...
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Downloading astunparse-1.6.3-py2.py3-none-any.whl (12 kB)
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Building wheels for collected packages: markdown-include, promise
Building wheel for markdown-include (setup.py) ... done
Created wheel for markdown-include: filename=markdown_include-0.6.0-py3-none-any.whl size=4589 sha256=6e84cad86730f1198cb724a1bd3d6786003e9ccfd3ae852794dbe7785856b0ef
Stored in directory: /root/.cache/pip/wheels/09/bd/75/0da88f9b483bef2205dcee1b0b2cc86d07060b4d370cb672bf
Building wheel for promise (setup.py) ... done
Created wheel for promise: filename=promise-2.3-py3-none-any.whl size=21492 sha256=3679f4fb9658e28cabc26a8e6392e8585d583a9f97b714532166df83d56cffb4
Stored in directory: /root/.cache/pip/wheels/54/aa/01/724885182f93150035a2a91bce34a12877e8067a97baaf5dc8
Successfully built markdown-include promise
Installing collected packages: webencodings, text-unidecode, rx, pytz, netaddr, itypes, aniso8601, zipp, wrapt, watchdog, urllib3, uritemplate, tzdata, tablib, svgwrite, sqlparse, six, ruamel.yaml.clib, PyYAML, pyrsistent, pyparsing, PyJWT, pygments, pycparser, psycopg2-binary, prometheus-client, Pillow, oauthlib, mkdocs-material-extensions, mergedeep, MarkupSafe, inflection, idna, gunicorn, defusedxml, click, charset-normalizer, certifi, backports.zoneinfo, attrs, async-timeout, asgiref, singledispatch, sentry-sdk, ruamel.yaml, requests, pyyaml-env-tag, python3-openid, python-dateutil, promise, packaging, jsonschema, Jinja2, importlib-metadata, django-timezone-field, django-prometheus, django-pglocks, Django, deprecated, cffi, bleach, astunparse, swagger-spec-validator, requests-oauthlib, redis, pytkdocs, Markdown, graphql-core, ghp-import, djangorestframework, django-taggit, django-tables2, django-js-asset, django-filter, django-debug-toolbar, django-cors-headers, cryptography, coreschema, social-auth-core, rq, pymdown-extensions, mkdocs, markdown-include, graphql-relay, django-redis, django-mptt, coreapi, social-auth-app-django, mkdocs-material, mkdocs-autorefs, graphene, drf-yasg, django-rq, mkdocstrings, graphene-django, mkdocstrings-python-legacy, django-graphiql-debug-toolbar
Successfully installed Django-4.0.6 Jinja2-3.1.2 Markdown-3.3.7 MarkupSafe-2.1.1 Pillow-9.2.0 PyJWT-2.4.0 PyYAML-6.0 aniso8601-7.0.0 asgiref-3.5.2 astunparse-1.6.3 async-timeout-4.0.2 attrs-21.4.0 backports.zoneinfo-0.2.1 bleach-5.0.1 certifi-2022.6.15 cffi-1.15.1 charset-normalizer-2.1.0 click-8.1.3 coreapi-2.3.3 coreschema-0.0.4 cryptography-37.0.4 defusedxml-0.7.1 deprecated-1.2.13 django-cors-headers-3.13.0 django-debug-toolbar-3.5.0 django-filter-22.1 django-graphiql-debug-toolbar-0.2.0 django-js-asset-2.0.0 django-mptt-0.13.4 django-pglocks-1.0.4 django-prometheus-2.2.0 django-redis-5.2.0 django-rq-2.5.1 django-tables2-2.4.1 django-taggit-2.1.0 django-timezone-field-5.0 djangorestframework-3.13.1 drf-yasg-1.20.0 ghp-import-2.1.0 graphene-2.1.9 graphene-django-2.15.0 graphql-core-2.3.2 graphql-relay-2.0.1 gunicorn-20.1.0 idna-3.3 importlib-metadata-4.12.0 inflection-0.5.1 itypes-1.2.0 jsonschema-3.2.0 markdown-include-0.6.0 mergedeep-1.3.4 mkdocs-1.3.1 mkdocs-autorefs-0.4.1 mkdocs-material-8.3.9 mkdocs-material-extensions-1.0.3 mkdocstrings-0.19.0 mkdocstrings-python-legacy-0.2.3 netaddr-0.8.0 oauthlib-3.2.0 packaging-21.3 prometheus-client-0.14.1 promise-2.3 psycopg2-binary-2.9.3 pycparser-2.21 pygments-2.12.0 pymdown-extensions-9.5 pyparsing-3.0.9 pyrsistent-0.18.1 python-dateutil-2.8.2 python3-openid-3.2.0 pytkdocs-0.16.1 pytz-2022.1 pyyaml-env-tag-0.1 redis-4.3.4 requests-2.28.1 requests-oauthlib-1.3.1 rq-1.10.1 ruamel.yaml-0.17.21 ruamel.yaml.clib-0.2.6 rx-1.6.1 sentry-sdk-1.7.0 singledispatch-3.7.0 six-1.16.0 social-auth-app-django-5.0.0 social-auth-core-4.3.0 sqlparse-0.4.2 svgwrite-1.4.2 swagger-spec-validator-2.7.4 tablib-3.2.1 text-unidecode-1.3 tzdata-2022.1 uritemplate-4.1.1 urllib3-1.26.11 watchdog-2.1.9 webencodings-0.5.1 wrapt-1.14.1 zipp-3.8.1
Skipping local dependencies (local_requirements.txt not found)
Applying database migrations (python3 netbox/manage.py migrate)...
Operations to perform:
Apply all migrations: admin, auth, circuits, contenttypes, dcim, django_rq, extras, ipam, sessions, social_django, taggit, tenancy, users, virtualization, wireless
Running migrations:
Applying tenancy.0002_tenant_ordering... OK
Applying extras.0060_customlink_button_class... OK
Applying extras.0061_extras_change_logging... OK
Applying extras.0062_clear_secrets_changelog... OK
Applying tenancy.0003_contacts... OK
Applying tenancy.0004_extend_tag_support... OK
Applying ipam.0049_prefix_mark_utilized... OK
Applying ipam.0050_iprange... OK
Applying ipam.0051_extend_tag_support... OK
Applying extras.0063_webhook_conditions... OK
Applying extras.0064_configrevision... OK
Applying ipam.0052_fhrpgroup... OK
Applying ipam.0053_asn_model... OK
Applying dcim.0132_cable_length... OK
Applying dcim.0133_port_colors... OK
Applying dcim.0134_interface_wwn_bridge... OK
Applying dcim.0135_tenancy_extensions... OK
Applying dcim.0136_device_airflow... OK
Applying dcim.0137_relax_uniqueness_constraints... OK
Applying dcim.0138_extend_tag_support... OK
Applying dcim.0139_rename_cable_peer... OK
Applying wireless.0001_wireless... OK
Applying dcim.0140_wireless... OK
Applying dcim.0141_asn_model... OK
Applying dcim.0142_rename_128gfc_qsfp28... OK
Applying dcim.0143_remove_primary_for_related_name... OK
Applying dcim.0144_fix_cable_abs_length... OK
Applying dcim.0145_site_remove_deprecated_fields... OK
Applying ipam.0054_vlangroup_min_max_vids... OK
Applying virtualization.0024_cluster_relax_uniqueness... OK
Applying virtualization.0025_extend_tag_support... OK
Applying virtualization.0026_vminterface_bridge... OK
Applying extras.0065_imageattachment_change_logging... OK
Applying extras.0066_customfield_name_validation... OK
Applying extras.0067_customfield_min_max_values... OK
Applying extras.0068_configcontext_cluster_types... OK
Applying extras.0069_custom_object_field... OK
Applying extras.0070_customlink_enabled... OK
Applying ipam.0055_servicetemplate... OK
Applying ipam.0056_standardize_id_fields... OK
Applying ipam.0057_created_datetimefield... OK
Applying circuits.0003_extend_tag_support... OK
Applying circuits.0004_rename_cable_peer... OK
Applying circuits.0032_provider_service_id... OK
Applying circuits.0033_standardize_id_fields... OK
Applying circuits.0034_created_datetimefield... OK
Applying circuits.0035_provider_asns... OK
Applying dcim.0146_modules... OK
Applying dcim.0147_inventoryitemrole... OK
Applying dcim.0148_inventoryitem_component... OK
Applying dcim.0149_inventoryitem_templates... OK
Applying dcim.0150_interface_vrf... OK
Applying dcim.0151_interface_speed_duplex... OK
Applying dcim.0152_standardize_id_fields... OK
Applying dcim.0153_created_datetimefield... OK
Applying django_rq.0001_initial... OK
Applying extras.0071_standardize_id_fields... OK
Applying extras.0072_created_datetimefield... OK
Applying extras.0073_journalentry_tags_custom_fields... OK
Applying social_django.0001_initial... OK
Applying social_django.0002_add_related_name... OK
Applying social_django.0003_alter_email_max_length... OK
Applying social_django.0004_auto_20160423_0400... OK
Applying social_django.0005_auto_20160727_2333... OK
Applying social_django.0006_partial... OK
Applying social_django.0007_code_timestamp... OK
Applying social_django.0008_partial_timestamp... OK
Applying social_django.0009_auto_20191118_0520... OK
Applying social_django.0010_uid_db_index... OK
Applying taggit.0004_alter_taggeditem_content_type_alter_taggeditem_tag... OK
Applying tenancy.0005_standardize_id_fields... OK
Applying tenancy.0006_created_datetimefield... OK
Applying tenancy.0007_contact_link... OK
Applying users.0002_standardize_id_fields... OK
Applying virtualization.0027_standardize_id_fields... OK
Applying virtualization.0028_vminterface_vrf... OK
Applying virtualization.0029_created_datetimefield... OK
Applying wireless.0002_standardize_id_fields... OK
Applying wireless.0003_created_datetimefield... OK
Checking for missing cable paths (python3 netbox/manage.py trace_paths --no-input)...
Found no missing console port paths; skipping
Found no missing console server port paths; skipping
Found no missing interface paths; skipping
Found no missing power feed paths; skipping
Found no missing power outlet paths; skipping
Found no missing power port paths; skipping
Finished.
Building documentation (mkdocs build)...
INFO - Cleaning site directory
INFO - Building documentation to directory: /opt/netbox-3.2.6/netbox/project-static/docs
INFO - The following pages exist in the docs directory, but are not included in the "nav" configuration:
- models/circuits/circuit.md
- models/circuits/circuittermination.md
- models/circuits/circuittype.md
- models/circuits/provider.md
- models/circuits/providernetwork.md
- models/dcim/cable.md
- models/dcim/consoleport.md
- models/dcim/consoleporttemplate.md
- models/dcim/consoleserverport.md
- models/dcim/consoleserverporttemplate.md
- models/dcim/device.md
- models/dcim/devicebay.md
- models/dcim/devicebaytemplate.md
- models/dcim/devicerole.md
- models/dcim/devicetype.md
- models/dcim/frontport.md
- models/dcim/frontporttemplate.md
- models/dcim/interface.md
- models/dcim/interfacetemplate.md
- models/dcim/inventoryitem.md
- models/dcim/inventoryitemrole.md
- models/dcim/inventoryitemtemplate.md
- models/dcim/location.md
- models/dcim/manufacturer.md
- models/dcim/module.md
- models/dcim/modulebay.md
- models/dcim/modulebaytemplate.md
- models/dcim/moduletype.md
- models/dcim/platform.md
- models/dcim/powerfeed.md
- models/dcim/poweroutlet.md
- models/dcim/poweroutlettemplate.md
- models/dcim/powerpanel.md
- models/dcim/powerport.md
- models/dcim/powerporttemplate.md
- models/dcim/rack.md
- models/dcim/rackreservation.md
- models/dcim/rackrole.md
- models/dcim/rearport.md
- models/dcim/rearporttemplate.md
- models/dcim/region.md
- models/dcim/site.md
- models/dcim/sitegroup.md
- models/dcim/virtualchassis.md
- models/extras/customfield.md
- models/extras/exporttemplate.md
- models/extras/imageattachment.md
- models/extras/webhook.md
- models/ipam/aggregate.md
- models/ipam/asn.md
- models/ipam/fhrpgroup.md
- models/ipam/fhrpgroupassignment.md
- models/ipam/ipaddress.md
- models/ipam/iprange.md
- models/ipam/prefix.md
- models/ipam/rir.md
- models/ipam/role.md
- models/ipam/routetarget.md
- models/ipam/service.md
- models/ipam/servicetemplate.md
- models/ipam/vlan.md
- models/ipam/vlangroup.md
- models/ipam/vrf.md
- models/tenancy/contact.md
- models/tenancy/contactgroup.md
- models/tenancy/contactrole.md
- models/tenancy/tenant.md
- models/tenancy/tenantgroup.md
- models/users/objectpermission.md
- models/users/token.md
- models/virtualization/cluster.md
- models/virtualization/clustergroup.md
- models/virtualization/clustertype.md
- models/virtualization/virtualmachine.md
- models/virtualization/vminterface.md
- models/wireless/wirelesslan.md
- models/wireless/wirelesslangroup.md
- models/wireless/wirelesslink.md
INFO - Documentation built in 16.08 seconds
Collecting static files (python3 netbox/manage.py collectstatic --no-input)...

481 static files copied to '/opt/netbox-3.2.6/netbox/static'.
Removing stale content types (python3 netbox/manage.py remove_stale_contenttypes --no-input)...
Removing expired user sessions (python3 netbox/manage.py clearsessions)...
Clearing the cache (python3 netbox/manage.py clearcache)...
Cache has been cleared.

WARNING: No existing virtual environment was detected. A new one has
been created. Update your systemd service files to reflect the new
Python and gunicorn executables. (If this is a new installation,
this warning can be ignored.)

netbox.service ExecStart:
/opt/netbox-3.2.6/venv/bin/gunicorn

netbox-rq.service ExecStart:
/opt/netbox-3.2.6/venv/bin/python

After modifying these files, reload the systemctl daemon:

systemctl daemon-reload

---

Upgrade complete! Don't forget to restart the NetBox services:

sudo systemctl restart netbox netbox-rq
root@netbox:/opt/netbox#

root@netbox:/opt/netbox# cd contrib/
root@netbox:/opt/netbox/contrib# diff netbox-rq.service /etc/systemd/system/netbox.service
2,3c2,3
< Description=NetBox Request Queue Worker
< Documentation=https://docs.netbox.dev/

Description=NetBox WSGI Service
Documentation=https://netbox.readthedocs.io/en/stable/
11a12
PIDFile=/var/tmp/netbox.pid
14c15
< ExecStart=/opt/netbox/venv/bin/python3 /opt/netbox/netbox/manage.py rqworker high default low

---

ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
root@netbox:/opt/netbox/contrib# cp netbox.service /etc/systemd/system/
root@netbox:/opt/netbox/contrib# cp netbox-rq.service /etc/systemd/system/
root@netbox:/opt/netbox/contrib# systemctl daemon-reload
root@netbox:/opt/netbox/contrib# systemctl restart netbox netbox-rq

root@netbox:/opt/netbox/contrib# systemctl status netbox netbox-rq
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Tue 2022-07-26 20:33:35 UTC; 11s ago
Docs: https://docs.netbox.dev/
Process: 95199 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi (code=exited, status=1/FAILURE)
Main PID: 95199 (code=exited, status=1/FAILURE)

● netbox-rq.service - NetBox Request Queue Worker
Loaded: loaded (/etc/systemd/system/netbox-rq.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2022-07-26 20:33:33 UTC; 13s ago
Docs: https://docs.netbox.dev/
Main PID: 95179 (python3)
Tasks: 2 (limit: 2273)
Memory: 112.3M
CGroup: /system.slice/netbox-rq.service
└─95179 /opt/netbox/venv/bin/python3 /opt/netbox/netbox/manage.py rqworker high default low

Jul 26 20:33:33 netbox systemd[1]: Started NetBox Request Queue Worker.
root@netbox:/opt/netbox/contrib#`

[vacumet]

I locked at /var/log/syslog and noticed that it couldn't find gunicorn.py

Jul 26 20:57:40 netbox gunicorn[1180]: Error: '/opt/netbox/gunicorn.py' doesn't exist
Jul 26 20:57:40 netbox systemd[1]: netbox.service: Main process exited, code=exited, status=1/FAILURE
Jul 26 20:57:40 netbox systemd[1]: netbox.service: Failed with result 'exit-code'.

i ran a diff of the old file with the new file in contrib
cd /opt
diff netbox-2.11.12/gunicorn.py netbox-3.2.6/contrib/gunicorn.py

They were identical

I copied the file to the new folder and restarted the service
cp netbox-2.11.12/gunicorn.py netbox-3.2.6/
systemctl restart netbox netbox-rq

root@netbox:~# systemctl status netbox netbox-rq
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2022-07-26 20:59:40 UTC; 3min 48s ago
Docs: https://docs.netbox.dev/
Main PID: 1423 (gunicorn)
Tasks: 10 (limit: 2273)
Memory: 551.4M
CGroup: /system.slice/netbox.service
├─1423 /opt/netbox-3.2.6/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1439 /opt/netbox-3.2.6/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1440 /opt/netbox-3.2.6/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1441 /opt/netbox-3.2.6/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1442 /opt/netbox-3.2.6/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
└─1443 /opt/netbox-3.2.6/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi

Jul 26 20:59:40 netbox systemd[1]: Started NetBox WSGI Service.
Jul 26 20:59:41 netbox gunicorn[1423]: [2022-07-26 20:59:41 +0000] [1423] [INFO] Starting gunicorn 20.1.0
Jul 26 20:59:41 netbox gunicorn[1423]: [2022-07-26 20:59:41 +0000] [1423] [INFO] Listening at: http://127.0.0.1:8001 (1423)
Jul 26 20:59:41 netbox gunicorn[1423]: [2022-07-26 20:59:41 +0000] [1423] [INFO] Using worker: gthread
Jul 26 20:59:41 netbox gunicorn[1439]: [2022-07-26 20:59:41 +0000] [1439] [INFO] Booting worker with pid: 1439
Jul 26 20:59:41 netbox gunicorn[1440]: [2022-07-26 20:59:41 +0000] [1440] [INFO] Booting worker with pid: 1440
Jul 26 20:59:41 netbox gunicorn[1441]: [2022-07-26 20:59:41 +0000] [1441] [INFO] Booting worker with pid: 1441
Jul 26 20:59:41 netbox gunicorn[1442]: [2022-07-26 20:59:41 +0000] [1442] [INFO] Booting worker with pid: 1442
Jul 26 20:59:41 netbox gunicorn[1443]: [2022-07-26 20:59:41 +0000] [1443] [INFO] Booting worker with pid: 1443

● netbox-rq.service - NetBox Request Queue Worker
Loaded: loaded (/etc/systemd/system/netbox-rq.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2022-07-26 20:59:41 UTC; 3min 48s ago
Docs: https://docs.netbox.dev/
Main PID: 1446 (python3)
Tasks: 2 (limit: 2273)
Memory: 112.2M
CGroup: /system.slice/netbox-rq.service
└─1446 /opt/netbox/venv/bin/python3 /opt/netbox/netbox/manage.py rqworker high default low

Jul 26 20:59:41 netbox systemd[1]: netbox-rq.service: Succeeded.
Jul 26 20:59:41 netbox systemd[1]: Stopped NetBox Request Queue Worker.
Jul 26 20:59:41 netbox systemd[1]: Started NetBox Request Queue Worker.

netbox is now working as it should!

[vacumet]

I noticed that the upgrade guide in the documentation mentions that gunicorn.py file but i missed it.
I noticed that the documentation didn't mention that you should copy the /opt/netbox-OLDVERSION/netbox/media folder to the new installation.

[candlerb]

Screenshot from https://docs.netbox.dev/en/stable/installation/upgrading/#option-a-download-a-release

[vacumet]

I guess I'm documentation blind late at night :D