🐛 Bug Report: Has anyone experienced the email editor not working?

[sieratwb]

📜 Description

As shown in the figure, I deployed the latest open source version of novu by myself, and found that when I opened the email editor, the block editor and custom HTML editor mentioned in the document did not appear.

👟 Reproduction steps

workflow-> email step -> configure email template

👍 Expected behavior

idk

👎 Actual Behavior with Screenshots

Novu version

self-host 2.3

npm version

No response

node version

No response

📃 Provide any additional context for the Bug.

No response

👀 Have you spent some time to check if this bug has been raised before?

• I checked and didn't find a similar issue

🏢 Have you read the Contributing Guidelines?

• I have read the Contributing Guidelines

Are you willing to submit PR?

None

[linear]

NV-6271 🐛 Bug Report: Has anyone experienced the email editor not working?

[scopsy]

Do you see any errors in the console when this happens? Could you share what you are seeing there?

[sieratwb]

Do you see any errors in the console when this happens? Could you share what you are seeing there?

There are no errors. Is the "editorType: block “ attribute relevant?

[scopsy]

That should be the correct attribute 🤔 I will try to replicate this later this week, maybe missing something

[sonic-sw]

Yes, same here, it appears to be related of not been able to load the /settings/organization endpoint, which compared to the online version does not exist in the self hosted dashboard. Also failing to sent email too in my case.

[scopsy]

What is the current value of API_ROOT_URL env variable in your worker service?

[sonic-sw]

apiVersion: v1
kind: ConfigMap
metadata:
  name: novu-config
  namespace: novu
data:
  API_CONTEXT_PATH: "api"
  API_ROOT_URL: "https://notifications.xxx.com/api"
  FRONT_BASE_URL: "https://notifications.xxx.com"
  BRIDGE_URL: "https://notifications.xxx.com"
 
  REACT_APP_API_URL: "https://notifications.xxx.com/api"
  VITE_API_HOSTNAME: "https://notifications.xxx.com/api"
  VITE_SELF_HOSTED: "true"
  VITE_WEBSOCKET_HOSTNAME: "https://notifications-ws.xxx.com/socket.io"
 
  WS_CONTEXT_PATH: "socket.io"
 

[plamena-g]

Hello, late to the party but I had the same issue and "editorType": "html" when I create the email template via api is what helped. Self hosted does not have an option to swithch this from the UI, and Cloud does

[scopsy]

This should be resolved in the next minor released of the dashboard 🙏 cc. @merrcury