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No confirmation on contact form submissions #176

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astrostl opened this issue Jul 12, 2023 · 2 comments
Open

No confirmation on contact form submissions #176

astrostl opened this issue Jul 12, 2023 · 2 comments

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@astrostl
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I noticed that many of our form submissions were being received in duplicate or triplicate. Upon testing, at least on Mac/Safari, I noticed that it simply redirected to the home page after submitting with no apparent confirmation. I don't know if folks are mashing the actual submit button multiple times, or fully submitting multiple times, but I think some kind of non-redirect blocking confirmation would be useful.

@nerddtvg
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The current form submission goes through an AWS API. The API will show an HTML page on a failure but auto-redirect (302) on success. We could intercept that and display an HTML with a meta tag and JS redirects baked in allowing us to show a confirmation page for 5-10 seconds before completing.

Thoughts @PMByrne?

@PMByrne
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PMByrne commented Jul 13, 2023

Yeah. That’s what I was thinking as well. Just have a generic thank you for contacting us page that redirects after some amount of time.

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3 participants