From 7f98340b537ca6e8281153d1d5eb542fa3af3fce Mon Sep 17 00:00:00 2001 From: Ed Rivas Date: Fri, 13 Oct 2023 20:56:47 +0000 Subject: [PATCH 1/6] Add Success Criteria to quickstart guide --- content/quickstart.md | 94 +++++++++++++++++++++++++++++++++++++++++++ 1 file changed, 94 insertions(+) diff --git a/content/quickstart.md b/content/quickstart.md index 3d0a37a67..deb97e8cd 100644 --- a/content/quickstart.md +++ b/content/quickstart.md @@ -345,3 +345,97 @@ and sends invoices to clients on the same schedule. [harvest]: https://www.getharvest.com/ [accounts]: mailto:accounts@oddbird.net + +## Success Criteria: + +This guide will help you understand the expectations for your role at OddBird. +The criteria are divided into three groups: Work Quality, Communication, and +Learning and Growth. Each group has three levels of performance: Under performs, +Meets, and Exceeds. You can use this guide to assess your own performance, +identify your strengths and areas for improvement, and set your goals and action +plans. + +### Work Quality + +#### Under performs + +- Lacks initiative and waits for directions or assignments on high priority work +- Produces low-quality or incomplete work that requires excessive rework or + refactoring from others +- Uses outdated or inappropriate tools, technologies, or methodologies +- Avoids or gives up on challenges +- Does not plan or dissect big assignments into smaller tasks + +#### Meets + +- Takes initiative on high priority work by chipping away at it +- Delivers complete and high-quality work and acts on feedback from others +- Approaches challenges by spending time planning and dissecting out assignments + +#### Exceeds + +- Takes initiative planning and breaking down upcoming work +- Takes ownership of features and infrastructure +- Leads internal review processes and delivers high-quality, actionable feedback + to others +- Makes requests for input early in process to tackle challenging work + +### Communication + +#### Under performs + +- Rarely communicates or does it in an untimely manner +- Misses a large part or entire meetings without notice +- Does not document their break down of upcoming work or status of in-progress + work, and does not reflect on their contributions, accomplishments, or lessons + from challenges (self-retro) +- Does not ask for help or guidance when blocked, and does not participate or + learn from review and discussions +- Shows disinterest or indifference when planning new work + +#### Meets + +- Communicates frequently and in time +- Attends most meetings and notifies in advance when they cannot attend +- Posts a breakdown of their daily assignments documenting completed work, the + status of in-progress work, and upcoming tasks +- Documents their contributions, accomplishments, and lessons from challenges + (self-retro) +- Reaches out with questions when blocked and engages with review and + planning by asking more questions + +#### Exceeds + +- Communicates with trust in advance and requests engagement from others +- Leads meetings and discussions on internal and external projects +- Follows up during and after reviews and discussions with questions that help + confirm understanding +- Generates internal documents, blog posts, and other valuable content based on + their contributions (especially accomplishments and challenges) + +### Learning and Growth + +#### Under performs + +- Does not participate or learn from review and discussions, and asks few or + no questions +- Resists or rejects change and feedback, and does not adjust to the changing + needs and expectations of projects +- Lacks initiative and collaboration skills, and does not support the team's + goals and objectives + +#### Meets + +- Engages with review and discussions by asking more questions +- Reaches out with questions when blocked +- Acts on feedback as an opportunity to learn and improve, remains flexible and + adaptable to change + +#### Exceeds + +- Demonstrates curiosity and pursues challenges that help them and the team grow +- Learns new skills, technologies, or methodologies that can improve their + performance and the quality of their work +- Helps others adapt to the changing needs and expectations of the project +- Demonstrates leadership, initiative, and collaboration skills, and contributes + to the team's goals and objectives From 4eeffacdc6f6cfc87339f9aa90b994169eea2a7f Mon Sep 17 00:00:00 2001 From: Jonny Gerig Meyer Date: Mon, 16 Oct 2023 11:19:37 -0400 Subject: [PATCH 2/6] review --- content/quickstart.md | 46 +++++++++++++++++++++---------------------- 1 file changed, 23 insertions(+), 23 deletions(-) diff --git a/content/quickstart.md b/content/quickstart.md index deb97e8cd..6f367fb2d 100644 --- a/content/quickstart.md +++ b/content/quickstart.md @@ -350,72 +350,72 @@ and sends invoices to clients on the same schedule. This guide will help you understand the expectations for your role at OddBird. The criteria are divided into three groups: Work Quality, Communication, and -Learning and Growth. Each group has three levels of performance: Under performs, -Meets, and Exceeds. You can use this guide to assess your own performance, +Learning & Growth. Each group has three levels of performance: Underperforms, +Meets Expectations, and Exceeds Expectations. You can use this guide to assess your own performance, identify your strengths and areas for improvement, and set your goals and action plans. ### Work Quality -#### Under performs +#### Underperforms -- Lacks initiative and waits for directions or assignments on high priority work +- Lacks initiative and waits for direction or assignments on high priority work - Produces low-quality or incomplete work that requires excessive rework or refactoring from others - Uses outdated or inappropriate tools, technologies, or methodologies - Avoids or gives up on challenges - Does not plan or dissect big assignments into smaller tasks -#### Meets +#### Meets Expectations - Takes initiative on high priority work by chipping away at it -- Delivers complete and high-quality work and acts on feedback from others +- Delivers complete and high-quality work, and acts on feedback from others - Approaches challenges by spending time planning and dissecting out assignments -#### Exceeds +#### Exceeds Expectations -- Takes initiative planning and breaking down upcoming work - Takes ownership of features and infrastructure - Leads internal review processes and delivers high-quality, actionable feedback to others - Makes requests for input early in process to tackle challenging work +- Takes initiative and leads others in planning and breaking down upcoming work ### Communication -#### Under performs +#### Underperforms -- Rarely communicates or does it in an untimely manner -- Misses a large part or entire meetings without notice -- Does not document their break down of upcoming work or status of in-progress +- Rarely communicates or does so in an untimely manner +- Misses large parts of or entire meetings without notice +- Does not document the breakdown of upcoming work or the status of in-progress work, and does not reflect on their contributions, accomplishments, or lessons from challenges (self-retro) - Does not ask for help or guidance when blocked, and does not participate or learn from review and discussions - Shows disinterest or indifference when planning new work -#### Meets +#### Meets Expectations -- Communicates frequently and in time -- Attends most meetings and notifies in advance when they cannot attend +- Communicates frequently and in a timely manner +- Attends most meetings and notifies others in advance when they will be late or cannot attend - Posts a breakdown of their daily assignments documenting completed work, the status of in-progress work, and upcoming tasks - Documents their contributions, accomplishments, and lessons from challenges (self-retro) - Reaches out with questions when blocked and engages with review and - planning by asking more questions + planning by asking follow-up questions -#### Exceeds +#### Exceeds Expectations - Communicates with trust in advance and requests engagement from others -- Leads meetings and discussions on internal and external projects +- Leads meetings and discussions about internal and external projects - Follows up during and after reviews and discussions with questions that help confirm understanding - Generates internal documents, blog posts, and other valuable content based on their contributions (especially accomplishments and challenges) -### Learning and Growth +### Learning & Growth -#### Under performs +#### Underperforms - Does not participate or learn from review and discussions, and asks few or no questions @@ -424,14 +424,14 @@ plans. - Lacks initiative and collaboration skills, and does not support the team's goals and objectives -#### Meets +#### Meets Expectations - Engages with review and discussions by asking more questions - Reaches out with questions when blocked -- Acts on feedback as an opportunity to learn and improve, remains flexible and +- Acts on feedback as an opportunity to learn and improve, and remains flexible and adaptable to change -#### Exceeds +#### Exceeds Expectations - Demonstrates curiosity and pursues challenges that help them and the team grow - Learns new skills, technologies, or methodologies that can improve their From 84dd72f9ebf644d93efa4e1b16a37a27571a5ae9 Mon Sep 17 00:00:00 2001 From: Ed Rivas Date: Mon, 16 Oct 2023 18:06:59 +0000 Subject: [PATCH 3/6] Switch to second person --- content/quickstart.md | 103 +++++++++++++++++++++--------------------- 1 file changed, 52 insertions(+), 51 deletions(-) diff --git a/content/quickstart.md b/content/quickstart.md index 6f367fb2d..c4d141895 100644 --- a/content/quickstart.md +++ b/content/quickstart.md @@ -350,92 +350,93 @@ and sends invoices to clients on the same schedule. This guide will help you understand the expectations for your role at OddBird. The criteria are divided into three groups: Work Quality, Communication, and -Learning & Growth. Each group has three levels of performance: Underperforms, -Meets Expectations, and Exceeds Expectations. You can use this guide to assess your own performance, +Learning & Growth. Each group has three levels of performance: Underperform, +Meet Expectations, and Exceed Expectations. You can use this guide to assess your own performance, identify your strengths and areas for improvement, and set your goals and action plans. ### Work Quality -#### Underperforms +#### Underperform -- Lacks initiative and waits for direction or assignments on high priority work -- Produces low-quality or incomplete work that requires excessive rework or +- Lack initiative and wait for direction or assignments on high priority work +- Produce low-quality or incomplete work that requires excessive rework or refactoring from others -- Uses outdated or inappropriate tools, technologies, or methodologies -- Avoids or gives up on challenges -- Does not plan or dissect big assignments into smaller tasks +- Use outdated or inappropriate tools, technologies, or methodologies +- Avoid or give up on challenges +- Do not plan or dissect big assignments into smaller tasks -#### Meets Expectations +#### Meet Expectations -- Takes initiative on high priority work by chipping away at it -- Delivers complete and high-quality work, and acts on feedback from others -- Approaches challenges by spending time planning and dissecting out assignments +- Take initiative on high priority work by chipping away at it +- Deliver complete and high-quality work, and act on feedback from others +- Approach challenges by spending time planning and dissecting out assignments -#### Exceeds Expectations +#### Exceed Expectations -- Takes ownership of features and infrastructure -- Leads internal review processes and delivers high-quality, actionable feedback +- Take ownership of features and infrastructure +- Lead internal review processes and deliver high-quality, actionable feedback to others -- Makes requests for input early in process to tackle challenging work -- Takes initiative and leads others in planning and breaking down upcoming work +- Make requests for input early in process to tackle challenging work +- Take initiative and lead others in planning and breaking down upcoming work ### Communication -#### Underperforms +#### Underperform -- Rarely communicates or does so in an untimely manner -- Misses large parts of or entire meetings without notice -- Does not document the breakdown of upcoming work or the status of in-progress - work, and does not reflect on their contributions, accomplishments, or lessons +- Rarely communicate or do so in an untimely manner +- Miss large parts of or entire meetings without notice +- Do not document the breakdown of upcoming work or the status of in-progress + work, and do not reflect on your contributions, accomplishments, or lessons from challenges (self-retro) -- Does not ask for help or guidance when blocked, and does not participate or - learn from review and discussions -- Shows disinterest or indifference when planning new work +- Do not ask for help or guidance when blocked, and avoid participating and + learning from review and discussions +- Show disinterest or indifference when planning new work -#### Meets Expectations +#### Meet Expectations -- Communicates frequently and in a timely manner -- Attends most meetings and notifies others in advance when they will be late or cannot attend -- Posts a breakdown of their daily assignments documenting completed work, the +- Communicate frequently and in a timely manner +- Attend most meetings and notify others in advance when you will be late or + cannot attend +- Post a breakdown of your daily assignments documenting completed work, the status of in-progress work, and upcoming tasks -- Documents their contributions, accomplishments, and lessons from challenges +- Document your contributions, accomplishments, and lessons from challenges (self-retro) -- Reaches out with questions when blocked and engages with review and +- Reach out with questions when blocked and engage with review and planning by asking follow-up questions -#### Exceeds Expectations +#### Exceed Expectations -- Communicates with trust in advance and requests engagement from others -- Leads meetings and discussions about internal and external projects -- Follows up during and after reviews and discussions with questions that help +- Communicate with trust in advance and request engagement from others +- Lead meetings and discussions about internal and external projects +- Follow up during and after reviews and discussions with questions that help confirm understanding -- Generates internal documents, blog posts, and other valuable content based on - their contributions (especially accomplishments and challenges) +- Generate internal documents, blog posts, and other valuable content based on + your contributions (especially accomplishments and challenges) ### Learning & Growth -#### Underperforms +#### Underperform -- Does not participate or learn from review and discussions, and asks few or +- Do not participate or learn from review and discussions, and asks few or no questions -- Resists or rejects change and feedback, and does not adjust to the changing +- Resist and reject change and feedback, and do not adjust to the changing needs and expectations of projects -- Lacks initiative and collaboration skills, and does not support the team's +- Lack initiative and collaboration skills, and don't support the team's goals and objectives -#### Meets Expectations +#### Meet Expectations -- Engages with review and discussions by asking more questions -- Reaches out with questions when blocked -- Acts on feedback as an opportunity to learn and improve, and remains flexible and +- Engage with review and discussions by asking more questions +- Reach out with questions when blocked +- Act on feedback as an opportunity to learn and improve, and remain flexible and adaptable to change -#### Exceeds Expectations +#### Exceed Expectations -- Demonstrates curiosity and pursues challenges that help them and the team grow -- Learns new skills, technologies, or methodologies that can improve their - performance and the quality of their work -- Helps others adapt to the changing needs and expectations of the project -- Demonstrates leadership, initiative, and collaboration skills, and contributes +- Demonstrate curiosity and pursue challenges that help you and the team grow +- Learn new skills, technologies, or methodologies that can improve your + performance and the quality of your work +- Help others adapt to the changing needs and expectations of the project +- Demonstrate leadership, initiative, and collaboration skills, and contribute to the team's goals and objectives From baec15edfa062d3ac7c7ea22c86a4f0cf645f8bf Mon Sep 17 00:00:00 2001 From: Ed Rivas Date: Mon, 16 Oct 2023 18:36:58 +0000 Subject: [PATCH 4/6] Add note about team processes --- content/quickstart.md | 3 +++ 1 file changed, 3 insertions(+) diff --git a/content/quickstart.md b/content/quickstart.md index c4d141895..b65a2f97d 100644 --- a/content/quickstart.md +++ b/content/quickstart.md @@ -424,6 +424,7 @@ plans. needs and expectations of projects - Lack initiative and collaboration skills, and don't support the team's goals and objectives +- Refuse to follow established team processes #### Meet Expectations @@ -431,6 +432,7 @@ plans. - Reach out with questions when blocked - Act on feedback as an opportunity to learn and improve, and remain flexible and adaptable to change +- Challenge the team processes and look for ways to improve them #### Exceed Expectations @@ -440,3 +442,4 @@ plans. - Help others adapt to the changing needs and expectations of the project - Demonstrate leadership, initiative, and collaboration skills, and contribute to the team's goals and objectives +- Adjust the team processes, listening to feedback and guiding the team through the changes From 2ea8cd85b9579f2de9e0a00e60ad8d6cba11d9be Mon Sep 17 00:00:00 2001 From: Ed Rivas Date: Mon, 16 Oct 2023 18:52:11 +0000 Subject: [PATCH 5/6] Wrap by phrase --- content/quickstart.md | 145 ++++++++++++++++++++++++++---------------- 1 file changed, 90 insertions(+), 55 deletions(-) diff --git a/content/quickstart.md b/content/quickstart.md index b65a2f97d..e129ddf47 100644 --- a/content/quickstart.md +++ b/content/quickstart.md @@ -348,98 +348,133 @@ and sends invoices to clients on the same schedule. ## Success Criteria: -This guide will help you understand the expectations for your role at OddBird. -The criteria are divided into three groups: Work Quality, Communication, and -Learning & Growth. Each group has three levels of performance: Underperform, -Meet Expectations, and Exceed Expectations. You can use this guide to assess your own performance, -identify your strengths and areas for improvement, and set your goals and action -plans. +This guide will help you understand +the expectations for your role at OddBird. +The criteria are divided into three groups: +Work Quality, Communication, and Learning & Growth. +Each group has three levels of performance: +Underperform, Meet Expectations, and Exceed Expectations. +You can use this guide to assess your own performance, +identify your strengths and areas for improvement, +and set your goals and action plans. ### Work Quality #### Underperform -- Lack initiative and wait for direction or assignments on high priority work -- Produce low-quality or incomplete work that requires excessive rework or - refactoring from others +- Lack initiative and wait for direction or assignments + on high priority work +- Produce low-quality or incomplete work + that requires excessive rework + or refactoring from others - Use outdated or inappropriate tools, technologies, or methodologies - Avoid or give up on challenges -- Do not plan or dissect big assignments into smaller tasks +- Do not plan or dissect big assignments + into smaller tasks #### Meet Expectations -- Take initiative on high priority work by chipping away at it -- Deliver complete and high-quality work, and act on feedback from others -- Approach challenges by spending time planning and dissecting out assignments +- Take initiative on high priority work + by chipping away at it +- Deliver complete and high-quality work, + and act on feedback from others +- Approach challenges + by spending time planning and dissecting out assignments #### Exceed Expectations - Take ownership of features and infrastructure -- Lead internal review processes and deliver high-quality, actionable feedback - to others -- Make requests for input early in process to tackle challenging work -- Take initiative and lead others in planning and breaking down upcoming work +- Lead internal review processes + and deliver high-quality, actionable feedback to others +- Make requests for input early in process + to tackle challenging work +- Take initiative and lead others + in planning and breaking down upcoming work ### Communication #### Underperform -- Rarely communicate or do so in an untimely manner +- Rarely communicate + or do so in an untimely manner - Miss large parts of or entire meetings without notice -- Do not document the breakdown of upcoming work or the status of in-progress - work, and do not reflect on your contributions, accomplishments, or lessons - from challenges (self-retro) -- Do not ask for help or guidance when blocked, and avoid participating and - learning from review and discussions +- Do not document the breakdown of upcoming work + or the status of in-progress work, + and do not reflect on your contributions, accomplishments, + or lessons from challenges (self-retro) +- Do not ask for help or guidance when blocked, + and avoid participating and learning + from review and discussions - Show disinterest or indifference when planning new work #### Meet Expectations -- Communicate frequently and in a timely manner -- Attend most meetings and notify others in advance when you will be late or - cannot attend -- Post a breakdown of your daily assignments documenting completed work, the - status of in-progress work, and upcoming tasks -- Document your contributions, accomplishments, and lessons from challenges - (self-retro) -- Reach out with questions when blocked and engage with review and - planning by asking follow-up questions +- Communicate frequently + and in a timely manner +- Attend most meetings + and notify others in advance + when you will be late or cannot attend +- Post a breakdown of your daily assignments + documenting completed work, + the status of in-progress work, + and upcoming tasks +- Document your contributions, + accomplishments, + and lessons from challenges (self-retro) +- Reach out with questions when blocked + and engage with review and planning + by asking follow-up questions #### Exceed Expectations -- Communicate with trust in advance and request engagement from others -- Lead meetings and discussions about internal and external projects -- Follow up during and after reviews and discussions with questions that help - confirm understanding -- Generate internal documents, blog posts, and other valuable content based on - your contributions (especially accomplishments and challenges) +- Communicate with trust in advance + and request engagement from others +- Lead meetings and discussions + about internal and external projects +- Follow up during and after reviews and discussions + with questions that help confirm understanding +- Generate internal documents, + blog posts, + and other valuable content + based on your contributions + (especially accomplishments and challenges) ### Learning & Growth #### Underperform -- Do not participate or learn from review and discussions, and asks few or - no questions -- Resist and reject change and feedback, and do not adjust to the changing - needs and expectations of projects -- Lack initiative and collaboration skills, and don't support the team's - goals and objectives +- Do not participate or learn from review and discussions, + and asks few or no questions +- Resist and reject change and feedback, + and do not adjust to the changing needs + and expectations of projects +- Lack initiative and collaboration skills, + and don't support the team's goals and objectives - Refuse to follow established team processes #### Meet Expectations -- Engage with review and discussions by asking more questions +- Engage with review and discussions + by asking more questions - Reach out with questions when blocked -- Act on feedback as an opportunity to learn and improve, and remain flexible and - adaptable to change -- Challenge the team processes and look for ways to improve them +- Act on feedback as an opportunity to learn and improve, + and remain flexible and adaptable to change +- Challenge the team processes + and look for ways to improve them #### Exceed Expectations -- Demonstrate curiosity and pursue challenges that help you and the team grow -- Learn new skills, technologies, or methodologies that can improve your - performance and the quality of your work -- Help others adapt to the changing needs and expectations of the project -- Demonstrate leadership, initiative, and collaboration skills, and contribute - to the team's goals and objectives -- Adjust the team processes, listening to feedback and guiding the team through the changes +- Demonstrate curiosity and pursue challenges + that help you and the team grow +- Learn new skills, technologies, or methodologies + that can improve your performance + and the quality of your work +- Help others adapt + to the changing needs and expectations of the project +- Demonstrate leadership, + initiative, + and collaboration skills, + and contribute to the team's goals and objectives +- Adjust the team processes, + listening to feedback + and guiding the team through the changes From 9c8418ba1f92581a5310d6aa36bddf39c5f7d104 Mon Sep 17 00:00:00 2001 From: Ed Rivas Date: Tue, 17 Oct 2023 17:24:03 +0000 Subject: [PATCH 6/6] Review --- content/quickstart.md | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/content/quickstart.md b/content/quickstart.md index e129ddf47..8c6379cc6 100644 --- a/content/quickstart.md +++ b/content/quickstart.md @@ -369,8 +369,8 @@ and set your goals and action plans. or refactoring from others - Use outdated or inappropriate tools, technologies, or methodologies - Avoid or give up on challenges -- Do not plan or dissect big assignments - into smaller tasks +- Do not create plans for big assignments, + or dissect them into smaller tasks #### Meet Expectations @@ -379,7 +379,8 @@ and set your goals and action plans. - Deliver complete and high-quality work, and act on feedback from others - Approach challenges - by spending time planning and dissecting out assignments + by creating plans for big assignments, + and dissecting them into smaller tasks #### Exceed Expectations @@ -389,7 +390,8 @@ and set your goals and action plans. - Make requests for input early in process to tackle challenging work - Take initiative and lead others - in planning and breaking down upcoming work + in creating plans for big assignments, + and dissecting them into smaller tasks ### Communication