Feedback about the new UI for the firefox extension

[IcedRooibos]

Code Contribution Proposal

Hi,

First - thanks for the great tool, I love using bitwarden to manage my passwords.

The new UI does two things that I don't like - most important is:

The copy username, copy password, and copy TOTP button used to be accessible without an additional click into a copy submenu before - I think that was way more efficient.

Another is that now there is a dedicated fill button which is fine but why remove the functionality where clicking on the entry also autofills it?

Thank you for the great tool and just passing my thoughts along!

[SiJiL82]

Agreed - the new UI seems to just be "more clicks to do stuff that was accessible before"

Like the old UI had your saved cards under possible logins, that's now been replaced with "All items" which is just not useful, and to get the old card list back I have to click into the filter instead (every time).

Similarly filling in a saved identity used to just be scroll down and click, now it requires using the filters instead.

[delmain]

The Card thing for me is a big one. It is a massive loss to functionality that cards are not shown by default now. Even if it was changed to only show them when there is a card number field detected or something like that, it'd be fine, but making it 3+ clicks when it used to be 1 is far worse.

[Gater73]

I find it very annoying too, a single button already exposed would be better. a trade-of im willing to make for productivity

[Dark-Thoughts]

Why do I now need to pop the window out to access the Generator and all the other functions that were at the bottom? The pop out window also has some issues with DPI / zoom scaling and does not fit into the set window size.

[infogulch]

Note, there is an option under Settings > Appearance to bring back the buttons:

Personally, the new vault UI is so much faster than the old version that it would be worth a lot of annoyances even without the setting.

And I like the Fill button; I found it confusing that the default behavior for clicking the identity entry would change (fill vs open card) depending on whether it's shown in the list because you searched for it or because it matches the current domain. My only gripe is that the click target for the Fill button is a bit small.

[infogulch]

I think the new UX is better. The behavior of clicking an item was inconsistent: sometimes it would fill and sometimes it would open the card, depending on the state of the rest of the UI. Now it's consistent: clicking the item always opens the card, clicking Fill (if available) always fills.

I've used Bitwarden for a long time, so admittedly it has been a bit of a learning curve for me. But I've also onboarded new (non-technical) users to bitwarden multiple times and this has been a consistent point of confusion for them. The new design will be a net benefit after existing users get used to it.

[gunvirranu]

Agree that clicking the relatively small "Fill" button is quite annoying. That's probably my single most used interaction with the extension and the increased friction, while small, adds up.

[gfra54]

What is a bit confusing is that if you click on the card because you think it will fill, ok it does not fill and you go to the details card. But on this details card, there does not seem to be a fill button anywhere, so everytime I miss click on the card, I need to go back and click the Fill button.

Another thing is that in some languages, the word "Fill" is replaced with a word that is way larger and it takes quite some room on the card, so I can't see the full name of my credentials.

[JakubJachym]

@gfra54 Regarding the: Another thing is that in some languages, the word "Fill" is replaced with a word that is way larger and it takes quite some room on the card, so I can't see the full name of my credentials.

You can click Settings -> Appearance (the window where you can enable the additional icons) and there is the second select called "Extension Width" which allows you to extend the width of the extension (obviously :-D ). I like the extra wide option a lot.

[gfra54]

Thanks Jakub, a nice feature. But people that are not "power users" may not use it. Even I, who like to think that I am a power user, missed this one ^^

[Geschan]

Note, there is an option under Settings > Appearance to bring back the buttons:

I feel this should be enabled by default. Hiding the most used buttons (at least in my case) behind additional clicks, just to get a nicer UI is not good for a tool that should focus more on ease of use and productivity.

UX > UI

[gfra54]

yes, and another problem it adds is that you don't see at a glance if you have a TOTP set up for a given account. I was totally lost in my 2FA before reactivating the buttons :

[gunvirranu]

Not sure if this is intentional or a bug, but have experienced longer than usual persistence. i.e. will go back to browser after hours and click on extension, and it'll be on the "View Login" page from some interaction with some website many hours ago. I feel the more intuitive behaviour would be to timeout to the main Vault after some time.

Don't have exact steps to repro just yet, but posting in case anyone else experienced this :)

[JakubJachym]

I will add my couple of cents too.
I agree with @SiJiL82 - the stored payment cards / identity buried somewhere under All items and requiring me to filter them out is a massive PIA.

What annoys me even more though is the fact the opened card stays open forever. In previous version you opened a detail of entry, copied stuff you needed, closed the Bitwarden, did your thing, opened Bitwarden again and you were at "Home screen" ready to roll (search item, paste payment card details, ...). Now you end up stuck on the one hour ago opened detail and need to realize what you see, click back, and then continue your journey. Annoying. Enormously.

I'd love a mixture between new and old behavior. Sometimes I need to copy username & password to another app, so I go here and there and unless you open (in precious version) Bitwarden in separate window, it got reset to "Home screen" and you needed to search for the item you wanted again, which was annoying. But less annoying than current state. I'd love if there would be some say 30 secs timer after which the opened detail closes and you got back to "Home".

On the other hand I love the new design - it's great. I love the behavior with "Fill" button and "click everywhere else to get on detail", because - as already stated by someone else above - it was super confusing and sometimes led to unwanted fills. I like wide window with icons to copy details, it's perfect.

Maybe just add us an option to select favorite items and show them above the All items?

Just re-think the not self-closing detail and hiding cards / identity under All Items and I will love Bitwarden with my all hearth again.

Thank you!

[JakubJachym]

Oh shoot, just found out that you actually can already select an item as Favorite (Three dots menu at right of the item), and then it actually puts the items above the All Items list!

[jokob-sk]

Here is some feedback:

The app and functionality 5/5
Recent Update: 0/5 (not sure what it improved on except of a visual refresh)

The usability is much worse

• tiny fill button,
• access to quick copy of PWD/user is now more clicks in sub menu
• I had to disable autofill on pages as it's too aggressive and overlaying on unrelated fields.
• worse overall performance
• make sure you dispaly sufficient information in the tiny cards - with a website with multiple logins, descriptions are cut off, both of the below (after enabling quick actions, are displayed as "website name - ..."
  • website name - admin
  • website name - user

In terms of good design, make sure you preserve old behavior and give options to switch to new behavior, not the other way around.

• Most frequent action: Fill - click of the card should do it
• Less frequent action: Edit - smaller edit button makes sense

Please do usability testing before a major release such as this one.

I feel a bit embarrassed I recommended bit-warden over LastPass / 1Password etc after this redesign.

[infogulch]

Did you try the extension width setting under appearance? Might help some.

[jokob-sk]

Thanks, good tip, helps a lot 👍

• the UX suggestion stands, maximize useful information density, minimize useless information density - it's good practice

[raiyni]

This new ui objectively worse in every way possible. I shouldn't have click a tiny fill button nor enable a hidden setting to get close to enough functionality of the old version.

[facilitator-jess]

Thanks for starting this thread! Please bring back clicking on the item to autofill login info. I'm losing a lot of productivity with the tiny fill button. I'm having trouble retraining my brain to look for the button instead of directly clicking on the item I want to use.

Is it possible to re-install an old version with the old UI?

[delmain]

The Firefox extension does not appear to have the latest changes (or perhaps it's just not been fixed on Firefox).

There is no option under Settings -> Autofill -> Autofill on click (or whatever the name is)

This functionality is available on Chrome, but not Firefox. It seems the last update was 12/3, so is it just a matter of someone needing to send an update to the Firefox store?