Unable to Log Into My Account

[limitpointinf0]

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Whenever I log into my account, I have an SMS sent to my phone for the OTP. Today, I ran into this error message while trying to authenticate using SMS. Now I'm unable to get the OTP and log into my account.

"We tried sending an SMS to your configured number, but we are not authorized to send SMS messages to this recipient. Please contact support if you continue to have problems."

How can I get this resolved?

[davevad93]

Hi @limitpointinf0 ,

As this is an account-related issue, it's recommended that you contact support by opening a ticket here, select Other and explain your problem.